Logos 4 Not Responding
Not sure why this happened, came back to my computer and found the screen as in the attached screenshot. Have attached the logs in the zip as well. This was on the a second Notebook running Vista Home Premium, SP2 with an Intel T2390 1.86Ghz with 2 GB RAM ATI Mobility Radeon 3400 Graphics and not my primary machine below.
God Bless
Graham
Pastor - NTCOG Basingstoke
Find more posts tagged with
Comments
Not sure why this happened, came back to my computer and found the screen as in the attached screenshot. Have attached the logs in the zip as well. This was on the a second Notebook running Vista Home Premium, SP2 with an Intel T2390 1.86Ghz with 2 GB RAM ATI Mobility Radeon 3400 Graphics and not my primary machine below.
I just had the same experience -- twice. I was making a note file by adding notes to my bible and copying my notes from v. 3.0 then editing them for font and spacing. When I added a carriage return to separate paragraphs I got a message that Logos 4 had stopped responding and giving two options which both ended with closing the program. I am using an HP dv7-1285dx (Core 2 duo P8600 @ 2.4 Ghz) with 6 Gb of RAM, 500 Gb HD with 318 Gb free) running Vista Home Premium 64 bit. Log attached.
george
gfsomsel
יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן
I just had the same experience -- twice. I was making a note file by adding notes to my bible and copying my notes from v. 3.0 then editing them for font and spacing. When I added a carriage return to separate paragraphs I got a message that Logos 4 had stopped responding and giving two options which both ended with closing the program. I am using an HP dv7-1285dx (Core 2 duo P8600 @ 2.4 Ghz) with 6 Gb of RAM, 500 Gb HD with 318 Gb free) running Vista Home Premium 64 bit. Log attached.
Hi thanks for the logs. If you can repro, and if you feel like you know exactly when it will crash, a screenshot of the notes and text would be nice, thanks.
Hi thanks for the logs. If you can repro, and if you feel like you know exactly when it will crash, a screenshot of the notes and text would be nice, thanks.
For whatever good it will do, I am attaching a screenshot. The point where I was attempting to insert a carriage return is at the line beginning "Today we tend to think ..." toward the bottom of the notes page. I decided to not attach the zip file since it's actually 1k larger than the file itself.
george
gfsomsel
יְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן
Ok thanks, to save size on the logs, you can zip them up and they will reduce in size drastically, the first set of logs you posted don't really show any signs of crashing, sometimes it's the case that the program closes before it gets a chance to write to the logs. Do you think you can save that note in a regular text document and post a copy here?
Hi Graham, thanks for the logs, it seems it threw an out of memory exception, how much free hard disk space do you have?
Hi George
69.7GB Free Space on C:
God Bless
Graham
Pastor - NTCOG Basingstoke
Ok thanks, we are looking into this. Are you able to continue using with the program?
Hi George
Yes I'm still running, I'm about to go out but will leave Logos 4 running to see if it happens again while the system is idle.
God Bless
Graham
Pastor - NTCOG Basingstoke
Hi George
Logos 4 crashed again when left running, I have attached the latest log.
God Bless
Graham
Pastor - NTCOG Basingstoke