Error Message: Logos 7 has stopped working.

delete205447
delete205447 Member Posts: 9 ✭✭
edited November 2024 in English Forum

Logos 7 continues to not work properly. Here is a list of everything I've tried.

Windows 10 Pro. All updates have been done. Tech Support indicated that Microsoft Net Framework

needs to be updated. Which has been done.  Went into the Control Panel Right Click Logos 7 exe file

and Repair.  Which was done.  I have tried to reinstall Logos 7 with their current updated Software.

Addition Information:

Tech Support email indicated that Logos 7 need Microsoft Net Framework 4.7 to work. I went to the Logos

Log Files. Clicked on Logos Crash. Logos Crash says Microsoft Net Framework 4.0. When installing the

Microsoft Net Framework for 4.7 the install programs says that I have already installed 4.7.

Any help would be appreciated. Thanks Brian

 

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,539

    Bumping as you've gotten no response.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    I have tried to reinstall Logos 7 with their current updated Software.

    If you haven't done this try the Setup file in https://www.logos.com/install

    Logos Crash says Microsoft Net Framework 4.0.

    That .NET information is useless because MS disguises all varieties of Framework 4 under 4.0.30319!

    Dave
    ===

    Windows 11 & Android 13

  • delete205447
    delete205447 Member Posts: 9 ✭✭

    Addition Information:  

    Did a Clean Install of Windows 10 Pro. Logos up and running again. 

    Hope my reply will help others. Thanks Brian 

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    Did a Clean Install of Windows 10 Pro. Logos up and running again. 

    Hope my reply will help others. Thanks Brian 

    We wouldn't recommend a clean install of the operating system for Logos issues with .NET.

    It's likely that the install method I recommended would have done that, especially if it installed version 7.13.

    Dave
    ===

    Windows 11 & Android 13