What is the "Free Training" that is listed as a "Feature" of Faithlife Connect
I assume this is something additional to the free Logos training videos offered to everyone, but I haven't found anything describing what it consists of or how it's accessed.
Can anyone provide a pointer to where it's described?
Comments
-
I'm guessing it refers to Logos Pro Training.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
Thanks for posting, Kevin!Kevin A. Purcell said:I'm guessing it refers to Logos Pro Training.
The Logos Pro videos can be viewed by anyone, whether or not a Faithlife Connect member, so I hope that's not what they are referring to in the list of Faithlife Connect features/benefits.
0 -
It's available on the free tier of Connect so I think that's a reasonable guess. I'm not positive though.
0 -
Rick Ausdahl said:
Thanks for posting, Kevin!Kevin A. Purcell said:I'm guessing it refers to Logos Pro Training.
The Logos Pro videos can be viewed by anyone, whether or not a Faithlife Connect member, so I hope that's not what they are referring to in the list of Faithlife Connect features/benefits.
I think Kevin is right to guess it's the Logos Pro training. It's nice padding; we're always dazzled by the word 'free'.
0 -
Well, you all might be right, BUT ...IF THAT IS THE CASE, IT SHOULD NOT BE LISTED AS A FAITHLIFE CONNECT FEATURE/BENEFIT.Yasmin Stephen said:Rick Ausdahl said:
Thanks for posting, Kevin!Kevin A. Purcell said:I'm guessing it refers to Logos Pro Training.
The Logos Pro videos can be viewed by anyone, whether or not a Faithlife Connect member, so I hope that's not what they are referring to in the list of Faithlife Connect features/benefits.
I think Kevin is right to guess it's the Logos Pro training. It's nice padding; we're always dazzled by the word 'free'.
Can someone from Faithlife please respond?0 -
Rick Ausdahl said:Yasmin Stephen said:
I think Kevin is right to guess it's the Logos Pro training. It's nice padding; we're always dazzled by the word 'free'.
Well, you all might be right, BUT ...IF THAT IS THE CASE, IT SHOULD NOT BE LISTED AS A FAITHLIFE CONNECT FEATURE/BENEFIT.
But why not? I could understand if they only mentioned it under the paid tiers of Connect, but seeing as it's on the free tier as well, I don't see a problem with it?
0 -
James McAdams said:
But why not? I could understand if they only mentioned it under the paid tiers of Connect, but seeing as it's on the free tier as well, I don't see a problem with it?
I agree. The Basic connect package specifies that you get 14-volume research library and some basic bibles study tools. In addition to that, you get free training to learn how to use those things.
Seems fine to me
0 -
My goodness, people. Cut FL some slack.
0 -
-
Because it's listing what are SUPPOSE to be the benefits of Faithlife Connect--things people might consider as reasons to be a Faithlife Connect member. But the videos are available to EVERYONE, whether a Connect member or not. In fact, video training was available before there was ever even a Logos Now subscription, let alone a Faithlife Connect subscription. It just muddies the waters. The training videos have nothing to do with Connect per se--they are not a "Connect" perk and that's what these lists are suppose to be spelling out so people can better weigh the value of membership. My two cents.James McAdams said:Rick Ausdahl said:Yasmin Stephen said:I think Kevin is right to guess it's the Logos Pro training. It's nice padding; we're always dazzled by the word 'free'.
Well, you all might be right, BUT ...IF THAT IS THE CASE, IT SHOULD NOT BE LISTED AS A FAITHLIFE CONNECT FEATURE/BENEFIT.
But why not? I could understand if they only mentioned it under the paid tiers of Connect, but seeing as it's on the free tier as well, I don't see a problem with it?
0 -
Rick Ausdahl said:
[...] it's listing what are SUPPOSE to be the benefits of Faithlife Connect--things people might consider as reasons to be a Faithlife Connect member. But the videos are available to EVERYONE, whether a Connect member or not.
Ah, I think that's where we disagree - I think you're looking at it as if Faithlife Connect is solely trying to attract existing customers who are already familiar with the product/offerings, but I think this is aimed at new customers at least as much as existing ones.
If someone signs up to Faithlife Connect and they're not familiar with Logos or want to improve their knowledge of it, it's helpful for them to know that they get training material included for free. That's all.
0 -
Isn't the free training the quickstart videos that come with a base package purchase?
0 -
Perhaps you're right, James. But if that's the case, the feature/benefit listings fail existing Logos customers who are trying to determine what added value a Faithlife Connect membership will provide them. I.e. As an existing Logos customer, what will I get from a Connect subscription that I don't already have. That's why I went to the Connect web pages -- to determine what the extra $100/year for the Essentials level would provide that I don't already have.James McAdams said:Rick Ausdahl said:[...] it's listing what are SUPPOSE to be the benefits of Faithlife Connect--things people might consider as reasons to be a Faithlife Connect member. But the videos are available to EVERYONE, whether a Connect member or not.
Ah, I think that's where we disagree - I think you're looking at it as if Faithlife Connect is solely trying to attract existing customers who are already familiar with the product/offerings, but I think this is aimed at new customers at least as much as existing ones.
If someone signs up to Faithlife Connect and they're not familiar with Logos or want to improve their knowledge of it, it's helpful for them to know that they get training material included for free. That's all.
0 -
The quickstart videos are free to non Now/Connect members, but so are the Logos Pro videos. I guess the bottom line is that a Connect membership does not provide any free training that isn't already available to non members.Mattillo said:Isn't the free training the quickstart videos that come with a base package purchase?
0 -
Rick Ausdahl said:
As an existing Logos customer, what will I get from a Connect subscription that I don't already have. That's why I went to the Connect web pages -- to determine what the extra $100/year for the Essentials level would provide that I don't already have.
Not the training, as you pointed out.
But the new benefits of access to two courses a year (up to $1500 value), and one free Lexham/Kirkdale Press book a month (average $300 value) do help tip the scales, when added to the early release access and discounts on libraries and other books.
Not sure what you mean by extra $100/year as LN was $100, and Connect (No Library) is still $100 for existing subscribers.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
0 -
I also appreciate the perks you mention. I had let my LN subscription expire just before everything hit the fan with Faithlife Connect, and I don't think I would have dropped the LN subscription if the perks you noted had been in play. In fact, the only reason I checked out the Connect web pages was that after reading Bob's post about the changes to be made as a result of all the negative Feedback to the original Connect implementation plan, I thought it was worth having another look but wanted to make sure I understood directly from the Connect web page what the benefits would be.PetahChristian said:Rick Ausdahl said:As an existing Logos customer, what will I get from a Connect subscription that I don't already have. That's why I went to the Connect web pages -- to determine what the extra $100/year for the Essentials level would provide that I don't already have.
Not the training, as you pointed out.
But the new benefits of access to two courses a year (up to $1500 value), and one free Lexham/Kirkdale Press book a month (average $300 value) do help tip the scales, when added to the early release access and discounts on libraries and other books.
Not sure what you mean by extra $100/year as LN was $100, and Connect (No Library) is still $100 for existing subscribers.
By "extra $100/year", I simply meant it was $100 a year I wouldn't be spending if not a subscriber to the Essentials package, which was the only package I would be considering.
0 -
I agree with you Rick. FL marketing is stating a benefit of connect membership is free training. Yet if all it is referring to is Logos Pro training then the marketing is misleading - no matter how others may want to try and paint it. It is not a benefit of a connect membership at all if it is available to those who are not connect members.
0 -
Petah you are once again throwing a red herring to try and distract attention from the issue the OP has raised - the m.Ed courses has nothing to do with the issue Rick raises and does not give FL a free pass to make misleading statements about other components of the offer. You have not been around long enough to understand FL marketing has a history of making misleading statements.
PetahChristian said:Rick Ausdahl said:As an existing Logos customer, what will I get from a Connect subscription that I don't already have. That's why I went to the Connect web pages -- to determine what the extra $100/year for the Essentials level would provide that I don't already have.
Not the training, as you pointed out.
But the new benefits of access to two courses a year (up to $1500 value), and one free Lexham/Kirkdale Press book a month (average $300 value) do help tip the scales, when added to the early release access and discounts on libraries and other books..
0 -
Rick Ausdahl said:
I assume this is something additional to the free Logos training videos offered to everyone, but I haven't found anything describing what it consists of or how it's accessed.
Clicking (i) for Free Training on https://connect.faithlife.com/pricing shows a pop-up:
Clicking (i) for Faithlife Courses on https://connect.faithlife.com/pricing shows a pop-up with a link:
Thankful for free Mobile Ed courses => LT270: Study the Bible with Logos: Jonah 1:1–16 and => LT271: Study the Bible with Logos: Jonah 1 that can be used "inside the app" (albeit everyone can freely obtain a "permanent" license so Connect subscription could include "temporary" license). Personally would appreciate Faithlife adding a link to Free Training pop-up for clarification.
Keep Smiling [:)]
0 -
Disciple of Christ (doc) said:
It is not a benefit of a connect membership at all if it is available to those who are not connect members.
It would mean that it's not a benefit specifically limited to those with a connect membership - unless the course is automatically (rather than manually) added to your library, of course - if it is, then that would be a specific benefit.
The list mentions that free users get unlimited installs and a 14 book library included too - I'm willing to bet that these would be available without signing up to Connect at all.
All that is fine by me if you just understand it as "a list of what you get" rather than "a list of what you couldn't get without it".
Of course, this is all assuming that the free tier is something that you need to sign up for - for all I know it might be what everyone that has a Faithlife account now benefits from automatically (unless superseded by a higher tier). I have no idea.
0 -
If you go to Faithlife TV and scroll down there is a training section. Though I'm not sure if that is what they are referring to or not.
0 -
James you not convincing me at all other than pointing out other misleading benefits of the program that are actually availble to all users of the software whether or not they are a connect member and highlighting. These 'benefits' should be listed separately and it should be clearly stated that as a user of Logos Bible Software you also get access to: x, y, z on top of your connect membership.
But using your logic they may as well add as a benefit to Connect Membership that you also receive your 10th Coffee Free while studying using Logos Bible Software from your local participating coffee shop. It's not specifically limited to Connect Members, it's not even specifically limited to Logos Bible Software users but it's a benefit you can get regardless if your local coffee shop offers it.
So if you drink coffee next time you get a free one, dont' forget to thank Bob and your FL Connect Membership, and if you dont' have one still say thanks to Bob anyway because you can get it still as a 'benefit' of studying long hours with Logos Bible Software.
[C]
0 -
Wow, you guys. I didn't know free training could stir up so much passion. [:D]
Disciple of Christ (doc) said:they may as well add as a benefit to Connect Membership that you also receive your 10th Coffee Free while studying using Logos Bible Software from your local participating coffee shop.
Faithlife doesn't partner with any local coffee shops that I'm aware of. But hey, next time you are in Bellingham, WA, come by our office and we'll get you a cup of joe from our fancy espresso machine, and maybe a free Logos mug to put it in. [:)]
James McAdams said:I think you're looking at it as if Faithlife Connect is solely trying to attract existing customers who are already familiar with the product/offerings, but I think this is aimed at new customers at least as much as existing ones.
If someone signs up to Faithlife Connect and they're not familiar with Logos or want to improve their knowledge of it, it's helpful for them to know that they get training material included for free. That's all.
Rick Ausdahl said:Perhaps you're right, James. But if that's the case, the feature/benefit listings fail existing Logos customers who are trying to determine what added value a Faithlife Connect membership will provide them. I.e. As an existing Logos customer, what will I get from a Connect subscription that I don't already have.
You are both right.
James hit it on the head: this is a new product, and this comparison page was built with new customers in mind.
Rick also has a point that it doesn't serve existing Logos users very well; it doesn't identify what benefits would be "new to you," as we do on base package pages, for example. That's something we can work on.For the record, the free training refers to the LT271 course that is included with all Logos 7 base packages, including Basic. This was produced by the Logos Pro team (including yours truly, at the time), but is different content than can be found at logos.com/logos-pro.
0 -
Well... it seems we've all got it partly right and we've all got it partly wrong. I guess that's why we need the whole body to get the whole picture. [:)]Adam Borries (Faithlife) said:Wow, you guys. I didn't know free training could stir up so much passion.
Disciple of Christ (doc) said:they may as well add as a benefit to Connect Membership that you also receive your 10th Coffee Free while studying using Logos Bible Software from your local participating coffee shop.
Faithlife doesn't partner with any local coffee shops that I'm aware of. But hey, next time you are in Bellingham, WA, come by our office and we'll get you a cup of joe from our fancy espresso machine, and maybe a free Logos mug to put it in.
James McAdams said:I think you're looking at it as if Faithlife Connect is solely trying to attract existing customers who are already familiar with the product/offerings, but I think this is aimed at new customers at least as much as existing ones.
If someone signs up to Faithlife Connect and they're not familiar with Logos or want to improve their knowledge of it, it's helpful for them to know that they get training material included for free. That's all.
Rick Ausdahl said:Perhaps you're right, James. But if that's the case, the feature/benefit listings fail existing Logos customers who are trying to determine what added value a Faithlife Connect membership will provide them. I.e. As an existing Logos customer, what will I get from a Connect subscription that I don't already have.
You are both right.
James hit it on the head: this is a new product, and this comparison page was built with new customers in mind.
Rick also has a point that it doesn't serve existing Logos users very well; it doesn't identify what benefits would be "new to you," as we do on base package pages, for example. That's something we can work on.For the record, the free training refers to the LT271 course that is included with all Logos 7 base packages, including Basic. This was produced by the Logos Pro team (including yours truly, at the time), but is different content than can be found at logos.com/logos-pro.
I appreciate your post Adam. FWIW, there was a time I wasn't at all passionate about either Faithlife or Logos. But it's a daily part of my life now and I'd miss it terribly if it wasn't. I have to say though that I'm more than a little bewildered at your statement that the Connect web pages were designed with new customers in mind. As feedback on the forum easily shows, the transition from Logos Now to Faithlife Connect had an immediate and significant impact on existing customers, not new ones. I expect that will be the case for quite a while and until that changes, the people most likely to be visiting the Connect pages are your current Logos customers.
So while there has been some confusion about the transition from Logos Now to Faithlife Connect, I do want to say "Thanks!" to the entire Faithlife staff for all you guys (and gals) do to provide us with the terrific and valuable asset we have in Logos.
0 -
Now you’re in trouble Adam, everyone is going to want a Logos mug. 😁
0 -
Adam Borries (Faithlife) said:
For the record, the free training refers to the LT271 course that is included with all Logos 7 base packages, including Basic.
Then the title and the popup are both misleading as this is not training in the use of the software.
Dave
===Windows 11 & Android 13
0 -
Dave Hooton said:
Then the title and the popup are both misleading as this is not training in the use of the software.
From LT271: "We’ll teach you ten specific steps in Bible study, and show you how to use the tools in Logos to gain the most insight from every step."
Perhaps it's not the (comprehensive?) type of training that you envision, but it does appear to be practical training in the use of Logos.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
0 -
LT271 assignments include many practical application items:
LT271 Courseware TextBook could be improved by adding Help link section (after Assignments OR Resources) to Help resource, Logos Wiki, Forums, ... for more information.
For example, LT271 lesson one could have Help links for Notes Document and Prayer List Document. After public Notes Tool availability, LT271 should be revised.
Keep Smiling [:)]
0 -
Adam Borries (Faithlife) said:
Wow, you guys. I didn't know free training could stir up so much passion.
C'mon Adam, you should know by now Logos Bible Software users are passionate.
Adam Borries (Faithlife) said:Disciple of Christ (doc) said:they may as well add as a benefit to Connect Membership that you also receive your 10th Coffee Free while studying using Logos Bible Software from your local participating coffee shop.
Faithlife doesn't partner with any local coffee shops that I'm aware of. But hey, next time you are in Bellingham, WA, come by our office and we'll get you a cup of joe from our fancy espresso machine, and maybe a free Logos mug to put it in.
That's the beauty of adding it to the feature and benefits, no partnership with local coffee shops is required but the claim can still be made. If I ever do get to make it to Bellingham of cup of joe from the fancy espresso machine would be a must after the long journey from Australia.
Adam Borries (Faithlife) said:You are both right.
That doesn't make FL right.
Adam Borries (Faithlife) said:For the record, the free training refers to the LT271 course that is included with all Logos 7 base packages, including Basic. This was produced by the Logos Pro team (including yours truly, at the time), but is different content than can be found at logos.com/logos-pro.
Thanks for clarifying what is being referred to as the free training. I think the website needs to be updated to make it clear as to what is being referred to as the free training. It has stumped old users so new users definitely will not have a clue that LT271 is the free training.
And as you have pointed out this is not exclusive to FL Connect members so my original assessment that FL is being misleading. If a claim is being made that something is a benefit of a membership program whether I am a new or existing user I expect it to be exclusive to members and not available to non-members.
Looking at the Logos 7 Basic Page, LT271 is not listed as being included as part of this package. Looking at LT271 web page it is in Starter Feature Set or higher along with some Bilingual packages. Basic inlude DIY Bible Study rather than LT271- or the web pages are incorrect.
0
