Conversion to Faithlife - Loss of CP, Prepub
Hi,
After my account was converted from Logos Now to Faithlife Connect, I lost the books I was bidding on in Community Pricing, and also the Pre-pub books I had ordered.
Is this temporary, or do I need to bid again on CP books I was interested in, and order again the Pre-pub books?
Thanks,
Kevin
Comments
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Kevin:
You should call customer service. Since it's still only 4:30 on the left coast, you might get it solved today.
800-875-6467
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
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This happened to me a few days ago - you haven't actually lost your bids, they just aren't showing them. I *think* it's something to do with being in the faithlife part of the site, as opposed to logos.com. Try going to https://www.logos.com/account/orders/prepubs and see if that helps. I rather suspect you are looking at https://store.faithlife.com/account/prepubs
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David Carter said:
This happened to me a few days ago - you haven't actually lost your bids, they just aren't showing them. I *think* it's something to do with being in the faithlife part of the site, as opposed to logos.com. Try going to https://www.logos.com/account/orders/prepubs and see if that helps. I rather suspect you are looking at https://store.faithlife.com/account/prepubs
It's a bug on their website.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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David Carter said:
This happened to me a few days ago - you haven't actually lost your bids, they just aren't showing them. I *think* it's something to do with being in the faithlife part of the site, as opposed to logos.com. Try going to https://www.logos.com/account/orders/prepubs and see if that helps. I rather suspect you are looking at https://store.faithlife.com/account/prepubs
That's it. Thanks!
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