App constantly crashes

Mattillo Member Posts: 6,114 ✭✭✭

April 2018 edited November 21 in English Forum

Is anyone else using logos on the newest iPad mini and having it crash frequently? At least 3x a day my app will freeze and then crash. Do I have too many tabs open?

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Mobile App

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Roy Chang Member Posts: 7 ✭✭

April 2018

I've running it on an iPad pro. Was working fine until a crash happened. Now the app will start up and crash at the log in page. (have deleted and reinstalled app)

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JT (alabama24) MVP Posts: 36,480

April 2018

https://community.logos.com/discussion/comment/974097#Comment_974097

Now the app will start up and crash at the log in page. (have deleted and reinstalled app)

Did the reinstall fix the problem, or is it still occurring?

macOS, iOS & iPadOS | Logs | Install
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Roy Chang Member Posts: 7 ✭✭

April 2018

https://community.logos.com/discussion/comment/974128#Comment_974128

It did not. It’s still occurring.

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JT (alabama24) MVP Posts: 36,480

April 2018

https://community.logos.com/discussion/comment/974172#Comment_974172

It did not. It’s still occurring.
Please create a new thread and explain your issue clearly. You should also send logs in, if the app stays open long enough to do so.

macOS, iOS & iPadOS | Logs | Install
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Roy Chang Member Posts: 7 ✭✭

April 2018

https://community.logos.com/discussion/comment/974198#Comment_974198

I have just done so. Thank you for your help.

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