Sync between Android app and iPad app.

Thanks, in advance for your help. When I log in to either my iPad or my Android Logos app (same account name), I do not see the documents/highlights from the other device in the directory within the app. Is this expected, or am I doing something wrong? I frequently take notes on my phone at church, but then would like to review/edit/expand them during the week at home. It is challenging to do without being able to pull up highlights and notes on my iPad.

John Drexler

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JT (alabama24)

Welcome! [:)]

When I log in to either my iPad or my Android Logos app (same account name), I do not see the documents/highlights from the other device in the directory within the app.

For clarification: By "same account name," you mean the same email address, right?

The notes & highlights will need to download to the device first, which can take some time.

I frequently take notes on my phone at church, but then would like to review/edit/expand them during the week at home.

How is your internet availability at church? It is possible that the notes weren't able to sync at the time.

John Drexler

https://community.logos.com/discussion/comment/985070#Comment_985070

Yes, same email address.

I don’t see that my notes have synced, even 4 days later, even after being on my home network for a period of time.

Graham Criddle

https://community.logos.com/discussion/comment/985081#Comment_985081

Please check if notes are enabled in your resources on the iPad

When you have a resource open tap it and then tap the three vertical dots icon at the top right
Tap "View settings" from the dropdown menu
Check the Notes setting under the "This Resource" section

Also can you check if notes you take on your iPad are appearing on your Android device?