There are several threads running about user training, making everything easier for the new (or inexperienced) users, Logos performance, and what L8 should have. I didn't want to continue hijacking those threads, so I thought we could discuss the GUIs here.
If software has a decent interface and a decent entry price point, word spreads fairly quickly that it's easy to use and affordable. The problem is that those are different for everyone.
I'm not sure how many GUIs Logos has, because there is a GUI for every product and I don't know how many products Logos has. I've been using the Windows Desktop for several years and recently began using the Mobile App on a Kindle and then switched to a Samsung Android smartphone. A few months ago, I found out about the Logos Windows App. All 3 have very different GUIs and there's a learning curve for each. I'm still not sure what the purpose of the Windows App is. Is it for new users?
A good interface will reduce the amount of training necessary to make the software usable and popular (profitable). Again, that's different for everyone.
If Logos would take the new user by the hand and lead them through the maze of choosing the hardware, software, training and implementation that best fits their situation (experience, time, budget, etc.), I believe the new user would be more satisfied. For me, this was a rough and expensive road, a blend of using CS. some training, and this forum.
There should be a more structured way of guiding the new user. If it exists, it's not very well promoted, prominent or intuitive.
Ie., if a new user is looking for hardware, help them with that, then help them choose the right software with the right interface and the right price. This requires getting to know the person and mentoring them. Does this exist at all, outside of the forum? Did I just hijack my own thread?
So, is the problem of getting new users up and running, a better set of GUIs or better implementation? I believe the answer is that it's different for everyone.
So, is the problem of satisfying experienced users, a better set of GUIs or better training? I believe the answer is that it's different for everyone.
I don't have any clear cut answers, but I thought it would be an interesting discussion topic.
Dale Heath