Proclaim hangs when copying and pasting...

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This post has 7 Replies | 1 Follower

Posts 26
Jered McKenna | Forum Activity | Posted: Fri, Jun 19 2015 12:45 PM

When copying and pasting from Microsoft Publisher, into proclaim, I have problems.

After I select "copy" from Publisher, when I click back on Proclaim to paste it, the program gets hung up for about 5 seconds...I wait for this frozen state to free up, then I can freely work inside proclaim again with no issues. As soon as I repeat this, the same hang up/freeze occurs. 

On a side note, sometimes I get random hangs when working inside Proclaim after coming "off air". (a few seconds of freeze, then back to normal.)

I am running a windows 8.1 laptop with 16gb ram, Geforce 750m, i7 processor 3.2 Ghz, 

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Sun, Jun 21 2015 11:07 AM

Does this apply to all content copied from Microsoft Publisher? or just some?

Posts 26
Jered McKenna | Forum Activity | Replied: Mon, Jun 22 2015 6:52 AM

You know I'm not sure. It may be whenever I copy "bold" and "standard" type face together, it could be everyything, not sure. 

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Mon, Jun 22 2015 7:33 AM

If you could attach a simple publisher document with content that reproduces the hang when pasted that will help us diagnose. 

Posts 26
Jered McKenna | Forum Activity | Replied: Mon, Jun 22 2015 7:38 AM

I tries a few times but I get an error message :(

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Mon, Jun 22 2015 7:39 AM

Hmmm, perhaps try sharing using a public link on Google Drive or Dropbox

Posts 26
Jered McKenna | Forum Activity | Replied: Mon, Jun 22 2015 7:40 AM

sure!

https://www.dropbox.com/s/kxx8p6a956rls5m/Bulletin%206-21-2015%20%281100%29%20BW.pub?dl=0

Posts 1232
Spencer McKimson | Forum Activity | Replied: Tue, Jun 23 2015 10:15 AM

Hello Jered,

I am unable to reproduce a hang in Proclaim when copying text from the file you provided. Here is my workflow:

  • Open the publisher file you provided
  • Copy text from the second page (all text in the text box with 'A Word to the Worshipper' bold text at the top)
  • Open Proclaim
  • Create a Content Service Item
  • Paste the text

Am I missing any steps? Is there anything you did differently?

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