Paul: I tried to call tech support, however they are attending a company sponsored event. It looks like we are not going to be able resolve this until Monday (I hope!)
I tried to call tech support, however they are attending a company sponsored event. It looks like we are not going to be able resolve this until Monday (I hope!)
Please be aware that, in general, Tech Support do not provide support for beta releases
I am now more nervous about this! How will I get this Home page crash fixed? I can hold the Ctl button and get it to go to the Layout screen, but I would like to get to the Home Page too, so I can enjoy the information....
Paul
Just updated and I am also getting a crash at start up. Seems to happen when the sync is happening, attached is my log.
1638.LogosLogs.nathanklahsen.20150801-182840.zip
Paul: I am now more nervous about this! How will I get this Home page crash fixed? I can hold the Ctl button and get it to go to the Layout screen, but I would like to get to the Home Page too, so I can enjoy the information....
As Bradley said earlier in this thread it will be fixed in the next beta - they are normally shipped on either Monday or Tuesday
Nathan Klahsen:Just updated and I am also getting a crash at start up.
Have you tried rebooting your computer?
Yup.
Any update as to when this challenge is going to be fixed??
Thank you
Bradley Grainger (Faithlife): Thanks for reporting this; we'll investigate.
Thanks for reporting this; we'll investigate.
This is fixed in 6.5 RC1.
When will this be ready to download?
Paul: When will this be ready to download?
It is available now - https://community.logos.com/forums/t/113784.aspx
I'm still getting a crash. On the Public Beta 3.
7737.LogosLogs.nathanklahsen.20150804-212538.zip
Nathan Klahsen:I'm still getting a crash. On the Public Beta 3.
This thread is for beta 5, which implies you are out of date! However, the newest release is RC-1!
https://community.logos.com/forums/t/113784.aspx
macOS, iOS & iPadOS | Logs | Install
You're right, Developers are on Beta 5, Public Beta however is on 4, which I just updated 5 minutes ago. I have downloaded the logos file again, installed, and still crashes. Public betas are one behind of developers.
Nathan Klahsen:Developers are on Beta 5, Public Beta however is on 4, which I just updated 5 minutes ago. I have downloaded the logos file again, installed, and still crashes. Public betas are one behind of developers.
You haven't been clear, but I think I understand now. You have given us no reason to understand that you are talking about El Capitan beta, NOT the Logos beta... am I right? Otherwise neither of your posts makes sense.
It is generally best to create your own thread and to explain the issue clearly, providing all relevant details.
Also, you haven't provided proper logs. Please enable and post logs in your new thread. See my signature line for instructions.