Dynamic Pricing on Crossway Elyse Fitzpatrick Collection (3 Vols.)?
I have the book Give them grace: Dazzling Your Kids with the Love of Jesus in Vyrso format. It is included in the above mentioned collection. Is it true that Logos will upgrade a Vyrso book that is brought into Logos? Will that happen with this book and if so, is there dynamic pricing? According to this thread, others have dynamic pricing for other Crossway books in prepub that they purchased in Vyrso. I also have Counsel from the Cross in Vyrso format, but it is the 2009 edition and not the 2012 edition so I expect these are different.
On another note, is Faithlife supposed to pull books from Vyrso that make the Logos cut? I have found several books that are offered in both places. I know Vyrso isn't heavily policed, but I wonder if those books should be pulled from Vyrso. Also, if we own any of these books, should Faithlife upgrade these books to Logos editions?
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So, I've bought it from Vyrso, highlighted it. Then its pulled. Bye-bye highlights. Not cool.
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I wouldn't think the highlights would go away if it is upgraded to a Logos edition. I would think that highlights would go along with it. Anyone who has experienced an upgraded book have a comment?
What if Logos pulls a book for publisher or contract issues? Do all your highlights go away then? If that is the case, why would I ever highlight anything in the Logos eco system at all unless I knew the book would be in their catalog forever.
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David Ruley said:
I have the book Give them grace: Dazzling Your Kids with the Love of Jesus in Vyrso format. It is included in the above mentioned collection. Is it true that Logos will upgrade a Vyrso book that is brought into Logos?
That is correct.
David Ruley said:Will that happen with this book and if so, is there dynamic pricing?
It should. I don't know in what order that happens in terms of dynamic pricing. Let me check on that.
David Ruley said:On another note, is Faithlife supposed to pull books from Vyrso that make the Logos cut? I have found several books that are offered in both places. I know Vyrso isn't heavily policed, but I wonder if those books should be pulled from Vyrso.
They should be pulled. Because of the volume of books on Vyrso we often don't catch them all (and theoretically there could be an instance where the old edition is available on Logos and the new edition is on Vryso or vice versa--as you pointed out with Counsel from the Cross).
David Ruley said:Also, if we own any of these books, should Faithlife upgrade these books to Logos editions?
It would depend on when you bought them and when they were first available in Logos format. If the former happened before the latter, then you should have a Logos edition.
Senior Director, Content Products
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Thanks Ben! Your responses have been very helpful with fixing user issues. This is exactly the information I was looking for. Maybe we need to start a thread just like the dynamic pricing thread to let you know about duplicate books.
The main one I see right now is Rediscovering Holiness by Packer. It is bundled in a two volume collection which may be why it was missed. The Vyrso version is here. Other than that, I am not seeing too many duplicates at the moment. If I find others I will let you know.
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David Ruley said:
Thanks Ben! Your responses have been very helpful with fixing user issues. This is exactly the information I was looking for. Maybe we need to start a thread just like the dynamic pricing thread to let you know about duplicate books.
The main one I see right now is Rediscovering Holiness by Packer. It is bundled in a two volume collection which may be why it was missed. The Vyrso version is here. Other than that, I am not seeing too many duplicates at the moment. If I find others I will let you know.
Why would U make it Ur mission, when other people like myself, would rather this be left alone?
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Just wanted to follow up on this now that the collection is no longer in Pre-pub. Do I get an upgrade? I know I purchased the books in October of last year, but not sure when the Pre-pub started. Thanks.
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David Ruley said:
Just wanted to follow up on this now that the collection is no longer in Pre-pub. Do I get an upgrade? I know I purchased the books in October of last year, but not sure when the Pre-pub started. Thanks.
If the Logos resource is a new edition, there is no dynamic pricing or free upgrade from an older edition.
However, two of the Logos books in the Crossway Elyse Fitzpatrick Collection seem to be the same 2009 edition as the Vyrso information from my library:
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Fitzpatrick, Elyse, and Dennis E. Johnson. Counsel from the Cross: Connecting Broken People to the Love of Christ. Wheaton, IL: Crossway, 2009.
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Fitzpatrick, Elyse. Comforts from the Cross: Celebrating the Gospel One Day at a Time. Wheaton, IL: Crossway, 2009.
I bought the Vyrso editions of Counsel from the Cross, and Comforts from the Cross in November to use with PD101. I don't see any dynamic pricing, and the older resources have not been updated in the last 5-6 years:
LLS:8C0DA26A76B141A971FB29306D3850EF
2011-09-14T05:06:39Z
8C0DA26A76B141A971FB29306D3850EF.logos4LLS:02892B83D1A8AC252E18205654A6D0E3
2011-09-14T05:09:37Z
02892B83D1A8AC252E18205654A6D0E3.logos4FYI, the Logos resources are LLS:COMFORTSCROSS and LLS:COUNSELCROSS. I assume that the different resource names prevent the system from automatically upgrading or dynamically discounting the Vyrso resources. (It also means that anyone who buys the Logos editions can't presently use them with the Mobile Ed course.)
Whatever FL decides to do, please don't break any Mobile Ed links!
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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David Ruley said:
I also have Counsel from the Cross in Vyrso format, but it is the 2009 edition and not the 2012 edition so I expect these are different.
According to this resource page, it is the 2009 edition:
I don't own the Logos edition, so I can't check information from the resource itself.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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Crossway calls it a "redesign" which doesn't sound like a new edition, just new cover and maybe formatting. I imagine they are the same book. I did notice that the Mobile Ed courses were linked to the Vyrso books as well so that may be why they haven't done anything with it yet. Can anyone who owns the Logos version comment on the version for Counsel from the Cross?
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We still have Logos and Vyrso LLS resources for what appear to be the same editions. Are there any plans to resolve this publishing issue?
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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PetahChristian said:
We still have Logos and Vyrso LLS resources for what appear to be the same editions. Are there any plans to resolve this publishing issue?
You may need to create a new thread. What is the issue?
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The issue is whether we should be upgraded from a Vyrso to a Logos version of the books in this collection. The heading of the thread may be misleading, but I wasn't sure how to title it. New collections never have dynamic pricing unless the individual books are offered separately prior to the collection being offered or if the books are coming into Logos from Vyrso. My initial question was about getting credit for books owned already in Vyrso since I had an indication that others were getting dynamic pricing on the Crossway collections for books they owned in Vyrso. I got some insight on my question, but never an answer. I was getting ready to bump this thread again.
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alabama24 said:
You may need to create a new thread. What is the issue?
To summarize the details above:
- FL apparently sells Vyrso and Logos formats of the same editions.
- Same edition of Vyrso version has not been upgraded to Logos version.
- Lack of dynamic pricing on Logos collection for those who owned the Vyrso version.
Ideally hoping to not end up with two different copies of (and two different resource-specific notes from) the identical books in Logos. Would appreciate getting Vyrso books updated to superior Logos format, along with dynamic pricing for books we owned in Vyrso.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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David Ruley said:
I have the book Give them grace: Dazzling Your Kids with the Love of Jesus in Vyrso format. It is included in the above mentioned collection. Is it true that Logos will upgrade a Vyrso book that is brought into Logos? Will that happen with this book and if so, is there dynamic pricing? According to this thread, others have dynamic pricing for other Crossway books in prepub that they purchased in Vyrso. I also have Counsel from the Cross in Vyrso format, but it is the 2009 edition and not the 2012 edition so I expect these are different.
This is the question, never answered.
Edit: Sorry for the double post. For some reason the original post didn't show up for me even after a refresh and I didn't want to type it again.
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PetahChristian - You should create a new thread in the General forum. Make sure to provide all relevant details.
PetahChristian said:FL apparently sells Vyrso and Logos formats of the same editions.
When FL had a full time Vyrso employee, he always told me that FL never intended to have two editions sold at the same time. I thought it was curious that a mobile ed course was using a Vyrso edition. Perhaps this has caused two editions to be continued to be sold, but it may just be that they forgot to retire the prior.
PetahChristian said:Same edition of Vyrso version has not been upgraded to Logos version
Most of the time in the past, a separate resource was created, so users would have two copies. More recently, FL seems to have replaced one for the other. This may cause broken links / highlights.
PetahChristian said:two different resource-specific notes
That shouldnt be an issue. The note document is built based on the name of the resource (which I am opposed to, but that is another topic). If for some reason the new resource has a different name, you can either rename the resource OR rename the note document. Either change should mean only one note document.
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alabama24 said:
PetahChristian - You should create a new thread in the General forum. Make sure to provide all relevant details.
It's not a similar problem about a different collection. I'm confirming/experiencing the same issue that David posted about, regarding the same collection of books. All relevant details provided!
alabama24 said:Most of the time in the past, a separate resource was created, so users would have two copies. More recently, FL seems to have replaced one for the other.
In this particular case, FL appears to have created a separate resource (instead of replacing the Vyrso resource with the Logos resource). David and I didn't get the Logos versions of the Vyrso books. We only have one (Vyrso) copy.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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PetahChristian said:
It's not a similar problem about a different collection. I'm confirming/experiencing the same issue that David posted about
Thanks for clarifying. I will contact Ben.
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PetahChristian said:
In this particular case, FL appears to have created a separate resource (instead of replacing the Vyrso resource with the Logos resource). David and I didn't get the Logos versions of the Vyrso books. We only have one (Vyrso) copy.
Just checked, neither did I! [:s]
Hopefully Ben will respond soonish.
That collection appears to be on sale. March madness?
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Because of the volume of books on Vyrso we often don't catch them all (and theoretically there could be an instance where the old edition is available on Logos and the new edition is on Vryso or vice versa--as you pointed out with Counsel from the Cross
The Counsel from the Cross appears to have the same 2009 copyright. I assume it is the same edition.
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alabama24 said:
That collection appears to be on sale.
Hmm? I don't see any sale (but stumbled on an unrelated issue).
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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alabama24 said:
The Counsel from the Cross appears to have the same 2009 copyright. I assume it is the same edition.
There's actually conflicting information on the website, and one of the incorrect details needs to be fixed.
The resource page says 2009 but the collection page says 2012 (which David pointed out that Crossway calls a "redesign").
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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HI all,
It looks like we ended up creating a different version of the same book, one Vyrso, one Logos. This is not our normal practice and was a mistake. I've submitted a request for our team to take a look at it.
The Vryso book should have been pulled.
Once we resolve this, you will have a Logos edition and will get dynamic pricing.
Thanks!
Senior Director, Content Products
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It looks like we ended up creating a different version of the same book, one Vyrso, one Logos. This is not our normal practice and was a mistake. I've submitted a request for our team to take a look at it.
The Vryso book should have been pulled.
Once we resolve this, you will have a Logos edition and will get dynamic pricing.
Thanks, Ben!
It appears that all three books in the collection got a different version, not just one of the books.
What does this mean for Mobile Ed links? Will they break when the Vyrso editions are replaced by Logos editions?
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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PetahChristian said:
It looks like we ended up creating a different version of the same book, one Vyrso, one Logos. This is not our normal practice and was a mistake. I've submitted a request for our team to take a look at it.
The Vryso book should have been pulled.
Once we resolve this, you will have a Logos edition and will get dynamic pricing.
Thanks, Ben!
It appears that all three books in the collection got a different version, not just one of the books.
What does this mean for Mobile Ed links? Will they break when the Vyrso editions are replaced by Logos editions?
I'll look at all three resources.
If we hadn't made a mistake on this, there would be no issue with Mobile Ed links. Depending on how we resolve it, it either won't be a problem or we'll have to manually update the links.
I'll let you know when I find out.
Thanks!
Senior Director, Content Products
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PetahChristian said:alabama24 said:
The Counsel from the Cross appears to have the same 2009 copyright. I assume it is the same edition.
There's actually conflicting information on the website, and one of the incorrect details needs to be fixed.
The resource page says 2009 but the collection page says 2012 (which David pointed out that Crossway calls a "redesign").
I did a "look inside," and the copyright on that print book is 2009, with a 2012 redesigned cover. I understand the whole "new edition, new book" distinction, but hopefully that doesn't apply here.
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I'll let you know when I find out.
Have you found anything out about this?
Thanks, Ben!
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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Time for the two week bump. [:D]
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David Ruley said:
Time for the two week bump.
Just a quick note to say we haven't forgotten about this. We're still trying to work out a solution.
Senior Director, Content Products
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Because of the volume of books on Vyrso we often don't catch them all
Ben, I want to apologize to you and also to David and other affected customers.
Back in November, I noticed that these books were in Pre-Pub on Logos, but the Vyrso editions hadn't been pulled from that store. I kept the specifics to myself, because I'd been frustrated by "resource no longer available" issues with Mobile Ed courses, and didn't want to have to wait for these PD101 resources to became available on Logos.
I should have brought the original issue to your attention, when there was a chance to publish the books with the same resource names as Vyrso. Because of my mistake, others besides me have had to wait for their upgraded editions and dynamic pricing.
Sorry, everyone.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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Just a quick note to say we haven't forgotten about this. We're still trying to work out a solution.
It's been six months now. We still haven't received our updated Logos editions for these books, or dynamic pricing for the ones we own in the bundle.
I can appreciate how difficult this must be to fix, but has any progress been made? Surely this isn't the first time an issue like this needed to be corrected, or the last time it will happen?
A less preferable option might be to (re-)publish the Logos edition using the Vyrso filename (so the Vyrso book gets updated yet still can be used with the Mobile Ed course), and give us a permanent license for the Logos filename (so we can get dynamic pricing). We could then hide the Logos filename so Vyrso owners don't have a duplicate Logos copy, yet still retain our resource-specific notes.
A more preferable option (yet more complex process) might be to pull the Logos edition from the store/bundles, revoke those licenses, republish it using the original Vyrso filename, then grant licenses for the republished version. It could still be used with Mobile Ed, and we'd get dynamic pricing without any duplication of resources. Then just update customer's resource-specific notes to link to the Vyrso filename instead of the Logos filename.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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From a different post, we now have Vyrso and Logos duplicates of Four Views on Christianity and Philosophy:
LLS:CNTRPNTSPHLSPHY
2017-07-06T20:05:36Z
CNTRPNTSPHLSPHY.logos4LLS:9780310521150
2016-08-03T21:38:25Z
9780310521150.logos4We got a free upgrade to the Logos edition because we owned the Vyrso edition, and then naturally got dynamic pricing on the Counterpoints Upgrade III bundle.
I'm curious why that situation could work out so smoothly, but these apparently identical circumstances can't be easily fixed. May we please get our free Logos editions and dynamic pricing for Elyse's Vyrso books that we own? Thanks!
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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Just a quick note to say we haven't forgotten about this. We're still trying to work out a solution.
Has this inadvertently fallen through the cracks?
Still have the Vyrso editions, but have not received the Logos editions or dynamic pricing on the collection that includes these books.
Thanks!
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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PetahChristian said:
Just a quick note to say we haven't forgotten about this. We're still trying to work out a solution.
Has this inadvertently fallen through the cracks?
Still have the Vyrso editions, but have not received the Logos editions or dynamic pricing on the collection that includes these books.
Thanks!
Sorry, I can understand why it would seem that way. We are still working on a larger solution. However, I'm having the team look into addressing this one case manually.
Thanks again for your patience.
Senior Director, Content Products
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Thanks for the explanation, Ben. I'm sure we will all appreciate when issues can be corrected with less/no intervention!
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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Hi all!
Everyone who owned the Vyrso editions of these books should now own the Logos editions as well.
However, note that we were not able to change the links from the Mobile Ed course. Those will still link to the Vyrso editions.
Let me know if you have other questions.
Thanks!
Senior Director, Content Products
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Thank you!
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
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