I have logos 4 and have windows XP on my desktop computer. The other day it suddenly said it couldn't log onto logos. I didn't think anything of it, and figured the site would soon be fixed, but then I checked and discovered the site was fine and I can obviously log onto it myself. But for some reason my logos library will not. The only thing I can think of that I've done recently with it was that I ordered the Logos 7 Basic Library and Logos 7 Basic Feature Set part that was free. I noticed someone else was also having the problem though didn't see anything there that would help me. Does anyone have any idea of what could be wrong?
I can work off line, but I cannot download any other books I want, and I can't sync my notes with my kindle or lap top when something is added or changed, etc. plus if that free Logos 7 package is what corrupted my library, then I'd like it taken off. (Sorry, I think I called it Logos 6 in my other posts.) Besides that, for the money I paid for my library, I do expect it to work the way I was promised it would. Besides the problems I've stated, and others I haven't, due to being connected properly, it's the principal of the thing. They are going back on their word and that's something no Christian should ever do. It's not just me either. It's obviously quite a few others with the same problem, and probably for the same reason.
I have XP simply because I cannot afford to get a new computer or OS. Since I paid what for me was a LOT of money for my bible library, I don't feel it's at all fair that I can't get help just because I'm not made of money and can't continually upgrade my library. With God's help I've managed to avoid jealousy and greed concerning it, and have been content with what the Lord has been so good to give me. I do find myself getting angry though when I hear that logos won't help us at all, and I'm very sure the Lord doesn't approve of that and I don't want to be angry. It serves no purpose. Instead, since many of us are having this problem, I'll pray that the Lord will help us to help each other fix it and that He will soften hearts at logos so that they also might help us.
I hope others will join me in prayer. I know the Lord will hear and act on our behalf.