On about 50% (estimate) of my books, I'm unable to use the bottom bar to fast scroll to a particular section of a book. For example, while I don't need it for the ESV, it works as designed. Can someone else please replicate this problem? Thank you.
Can you give some specific examples of resources for which it doesn't work? What device & app?
Hey Into Grace! As alabam24 said, we'd need the books themselves, version of the app, device, etc. to get an idea of the enviorenment we'd need to recreate to see if we can pinpoint this behavior. In your follow up, or in the future, you'll want to see our post on reporting a bug to see exactly what information we're looking for.
While the post does focus on using the Report a Problem feature in the app, when posting here, all the same information will help us immensely.
The book shown in the screenshot above is
Assuming this is one of the books where the problem is seen, I can't reproduce the issue using the Bible app (5.12.2) on my iPad
The book shown in the screenshot above is Assuming this is one of the books where the problem is seen, I can't reproduce the issue using the Bible app (5.12.2) on my iPad
Thank you so much Graham!
Into Grace, I'd also like to ask is the resource in question downloaded to the device? If so, we have an open case regarding the behavior. If not, please let us know as many details as mentioned in my earlier post and we'll investigate!
Hi Graham,
I experience the bug with this book downloaded. I deleted the book and opened it and the bug was no longer present.
Thanks again.
