7.10 Beta 4 failed to install with BitDefender installed

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Mark Barnes | Forum Activity | Posted: Mon, Oct 2 2017 4:51 PM

After receiving the message to restart Logos, I got this:

Something similar happened with beta 1.

I've worked out it's BitDefender that's causing the trouble. It allows the upgrade to the next version, but then rolls it back later. I've submitted the .exe to BitDefender but because I think it's using heuristics rather than a signature, I'm not sure it will do any good. Perhaps you could reach out to them, or at least test it internally. I'm using BitDefender Total Security 2018, and it's the Threat Defense module that's causing the problems.

Posts 2635
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Oct 3 2017 10:06 AM

Mark,

You might want to exclude the Logos install folder from BitDefender. This should prevent it from happening.

Posts 1
Frazier Conley | Forum Activity | Replied: Wed, Aug 21 2019 1:28 PM

What is the name of logos install folder?

Thanks

Posts 24928
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Aug 21 2019 6:56 PM

Frazier Conley:

What is the name of logos install folder?

Thanks

Welcome Frazier,

See this thread for recommendations with BitDefender.

Dave
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Windows & Android

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