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This post has 60 Replies | 8 Followers

Posts 4623
Forum MVP
Fred Chapman | Forum Activity | Replied: Mon, Oct 29 2018 3:05 PM

Richard Wardman:

Matthew Boffey:
I can confirm that someone from customer service will reach out to you shortly to make this right.

So glad to hear this. Yes

Faithlife has always been committed to making things right. That is one of the things that has always impressed me about this company.

Posts 12
Aaron Sauer | Forum Activity | Replied: Mon, Oct 29 2018 3:32 PM

Richard Wardman:

Matthew Boffey:
I can confirm that someone from customer service will reach out to you shortly to make this right.

So glad to hear this. Yes

It would be good of Logos to allow all customers who picked up a Starter Package before the correction was made to keep the Canvas functionality. 

Posts 28
Pastor Roger | Forum Activity | Replied: Tue, Oct 30 2018 6:55 AM

I have been a Logos user for many, many years and just want to say that their customer service is exemplary. Thank you. What a world it would be if every company solved problems as helpfully, kindly, and efficiently as Faithlife.  

One of the things I appreciate about them is they don't protect the company.  They truly look after the needs of the customer.  This makes me want to spread the word even more about Logos and do more business with them.  It is an excellent business model and I hope it never changes. Thanks to everyone who solved my problem...beyond fair.

Posts 987
Richard Wardman | Forum Activity | Replied: Tue, Oct 30 2018 6:59 AM

Pastor Roger:
Thanks to everyone who solved my problem...beyond fair.

I'm so pleased to hear this, Roger! Enjoy the Canvas tool! 

Posts 31
Chris Galloway | Forum Activity | Replied: Tue, Oct 30 2018 2:57 PM

Just adding another +1 for Hebrew text support!

Posts 13
Chad Dukes | Forum Activity | Replied: Mon, Nov 5 2018 5:16 AM
  • Another voice for tablet/touch/pen support. This is decent (even now) on the Surface, but it would be a killer tool if Logos leveraged the variety of inputs that are available on these types of devices (Biblearc anyone...)

I have a question as well: Does anyone know how to increase the line spacing in between the lines of text within an imported passage? I played with the text settings for about 1/2 an hour yesterday and had no success.

Posts 1
Jason Weaver | Forum Activity | Replied: Tue, Nov 6 2018 2:48 PM

My question is about the Info Cards:

Is there any way to adjust/customize what resources are used to generate the Word Study cards?  And which English version does it automatically use for the Word Study cards?

Posts 4623
Forum MVP
Fred Chapman | Forum Activity | Replied: Tue, Nov 6 2018 3:14 PM

Jason Weaver:

My question is about the Info Cards:

Is there any way to adjust/customize what resources are used to generate the Word Study cards?  And which English version does it automatically use for the Word Study cards?

I believe this is driven by the bibles and language dictionaries you have prioritized.

Posts 4772
David Paul | Forum Activity | Replied: Tue, Nov 6 2018 3:54 PM

Dennis Toll:
Please add me to the list of those clamoring for Hebrew support.

Same here. Don't have 8 yet but if I get it I will definitely want Hebrew support.

Posts 195
Chris K | Forum Activity | Replied: Tue, Nov 6 2018 5:16 PM

I was just playing around with canvas for a bit and I do want to commend FL on the development of this tool.  It really runs smooth and does a good job of selecting/grouping/etc.

A couple things that I would ask for consideration:

  • As mentioned before, an ability to add in our own pictures as well as having a Google Images picture import (similar to what Prezi [prezi.com]) uses would be great! I was surprised to find no ability for me to add in an image of a cross.
  • I know we can export the canvas into a picture, but there seems to be no way of saving our canvas either to work on later, or to save a collection of them to edit/tweak later within Logos.  If this feature is available, please let me know how as when I closed Canvas and reopened it, it was gone.  If it is not a feature yet, this really should be added as sometimes one won't be able to finish their work in one sitting or may want to use elements of a pre-made canvas for something new.
    • On that note, there should also be a "Duplicate Canvas" feature to duplicate a saved canvas so that it can be tweaked without losing the original one.

Posts 2014
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Tue, Nov 6 2018 10:08 PM

Chris K:
there seems to be no way of saving our canvas either to work on later

Your Canvases can be found in the Docs panel (use the left sidebar to filter by type if needed).

Chris K:
there should also be a "Duplicate Canvas" feature to duplicate a saved canvas so that it can be tweaked without losing the original one.

You can currently do this at documents.logos.com though I think it would be nice to have this within the app.

Posts 195
Chris K | Forum Activity | Replied: Tue, Nov 6 2018 10:10 PM

Reuben Helmuth:

Chris K:
there seems to be no way of saving our canvas either to work on later

Your Canvases can be found in the Docs panel (use the left sidebar to filter by type if needed).

Thanks so much for the tip!  Was able to locate my test Canvas!

Posts 4
Jerry Rogers | Forum Activity | Replied: Wed, Nov 7 2018 2:30 PM

I think canvas is getting off to a pretty good start.  I am sure that they have a lot if improvements to do in the future.  I am having one problem of not being able to print out the canvas.  Logos support told me that I have to export the canvas and save it to a file.  Then I have to crop the file because it prints blurred and very large over the entire page 8 x 11.  Only one verse.  I have ask support to fix this issue.  I can print logos good using all the features of Logos but with the canvas it is very different.

When I use CTR P to go to print is does not go to print and print.  So I have to export the canvas to a file.

Is anyone else having this issue

Posts 283
Michel Pauw | Forum Activity | Replied: Wed, Nov 7 2018 3:19 PM

Great feature!

There seems to be a bug with some highlights, when exporting the canvas to any of the image formats.

The first picture below is the export from Logos.
The second picture below is a screenshot (which is a nice workaround, of course) of how it should have been exported.

Export:

Screenshot:

Posts 8051
LogosEmployee

Michel Pauw:
There seems to be a bug with some highlights, when exporting the canvas to any of the image formats.

This bug is already fixed in 8.0 SR-1: https://community.logos.com/forums/t/174081.aspx

You just need to update to the latest version.

Posts 283
Michel Pauw | Forum Activity | Replied: Thu, Nov 8 2018 12:48 AM

Bradley Grainger (Faithlife):
This bug is already fixed in 8.0 SR-1: https://community.logos.com/forums/t/174081.aspx

Awesome!

Posts 28
Angel Erazo | Forum Activity | Replied: Thu, Nov 8 2018 7:22 AM

Hi Kyle, Angel from Honduras here.

I am using canvas and I like so much, but when a want to export like a png image , not do it. Enyone have the same problem?

Posts 987
Richard Wardman | Forum Activity | Replied: Thu, Nov 8 2018 9:13 AM

Hi Angel from Honduras! 

I'm Richard from England (not Kyle from wherever he is!)

If you click on the menu in the top right of the Canvas tool and select export image...

You should then be able to select PNG from the "Save as..." menu (assuming you're using Windows)...

Posts 28
Angel Erazo | Forum Activity | Replied: Thu, Nov 8 2018 10:42 AM

Hi, thanks for your answer.

When I click on "save as image" this show me

When I click on export this show me

When I click on Download button this show me

I am using Verbum 8 in windows 10 in spanish

Posts 87
Rafe Andersen | Forum Activity | Replied: Fri, Dec 21 2018 11:35 AM

I have a question about adding text to canvas. I am trying to add text but I am not able to edit the text box. How do I edit the text of a text box?

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