Bug: Resource text jumping/stuttering

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This post has 29 Replies | 4 Followers

Posts 21
Zachary Bricker | Forum Activity | Posted: Fri, Dec 14 2018 7:57 AM

All resources that I read on iOS mobile app jump or stutter while reading. It’s incredibly disstracting and although the text only moves slightly it’s easy to lose your place. Both downloaded and online resources show the same behavior.

IOS 12

iPhone 7 Plus

8.0.6

Posts 27683
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Dec 14 2018 5:36 PM

Are the resources linked to one another? 

OSX & iOS | Logs |  Install

Posts 21
Zachary Bricker | Forum Activity | Replied: Fri, Dec 14 2018 5:54 PM

No, with no other resources open or linked the stuttering will occur. It is a simple movement of the text to where the spot my eyes were reading is no longer the correct point in the text.

Posts 21
Zachary Bricker | Forum Activity | Replied: Sat, Dec 15 2018 11:20 AM

I have not seen this behavior since last nights IOS update. Hopefully it does not return. 

Posts 58
Robert murray | Forum Activity | Replied: Sat, Dec 15 2018 12:18 PM

I have noticed the same issue on an ipad with same software versions.

Robert

Missionary in Bolivia

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iMac - Macbook Air - iPad - L7 Baptist Portfolio - Logos Now

Posts 46
Dan Starcevich | Forum Activity | Replied: Mon, Dec 17 2018 2:50 PM

I am finding this happening too.  Has a fix been identified?

Posts 129
Robert Bigouette | Forum Activity | Replied: Tue, Dec 18 2018 8:22 AM

It seems to be caused somewhat by the auto-hiding of the menubar. 

https://share.icloud.com/photos/0c-Qmq4d0qXF1HmAGcXFWymtg

I wonder if a hamburger menu that would bring up menus might be better? 

Posts 58
Robert murray | Forum Activity | Replied: Tue, Dec 18 2018 8:40 AM

It seems to be fixed with the latest update. 

Robert

Missionary in Bolivia

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iMac - Macbook Air - iPad - L7 Baptist Portfolio - Logos Now

Posts 129
Robert Bigouette | Forum Activity | Replied: Thu, Dec 20 2018 6:41 AM

Robert murray:

It seems to be fixed with the latest update. 

Doesnt seem fixed to me.

https://share.icloud.com/photos/044LaWicX77smMGj_18FEGWRw

Posts 21
Zachary Bricker | Forum Activity | Replied: Mon, Jan 7 2019 2:10 PM

I have not seen this on my phone again but after purchasing a new iPad Pro 11 the problem is quite noticeable.

ios 12 (most recent as of date)

8.0.8.0005

Posts 39
Steven Branson | Forum Activity | Replied: Tue, Jan 8 2019 10:49 AM

I am experiencing the same problem. Some of my text will even be missing, but soon as I scroll it a little, it comes back.

Posts 129
Robert Bigouette | Forum Activity | Replied: Tue, Jan 22 2019 3:58 PM

Am I the only one still experiencing this? iOS 12 on iPad Pro 12.9 

Posts 21
Zachary Bricker | Forum Activity | Replied: Tue, Jan 22 2019 5:53 PM

No, I still have it very bad. Faithlife got back to me and said no timeline to fix this issue.

Posts 17
Jason O'Conal | Forum Activity | Replied: Wed, Jan 23 2019 1:15 PM

I still see it

Posts 129
Robert Bigouette | Forum Activity | Replied: Wed, Jan 30 2019 5:34 AM

DITTO! I hope I don't teach the wrong thing since I cant read in continuity on this app lol. Feel almost schizophrenic reading this. Devil app with its own mind.

Posts 39
Steven Branson | Forum Activity | Replied: Wed, Jan 30 2019 11:14 AM

I have the same problem, in fact Sunday while preaching I was scrolling the text and it jump and I lost several lines of the text. I switch quickly to another app that I have ready if something goes wrong.

Posts 21
Zachary Bricker | Forum Activity | Replied: Wed, Jan 30 2019 4:54 PM

Another iOS Logos update and the problems persist. I would think smooth and consistent scrolling of the text should be priority #1 in an app designed primarily for reading. I would love to hear an update on fixing this issue.

Posts 129
Robert Bigouette | Forum Activity | Replied: Thu, Feb 14 2019 3:52 PM

Does this happen on android as well? Do we need to start another bug report for this new version. 

Posts 21
Zachary Bricker | Forum Activity | Replied: Thu, Feb 14 2019 3:54 PM

I don’t know about android. Still a bad problem on iPad. 

Posts 129
Robert Bigouette | Forum Activity | Replied: Fri, Feb 15 2019 3:39 AM

Its driving me crazy. I’m sick so i need the portable iPad and really heavily using this, i just wish they would focus on getting it working well than adding new features. We pay so much for the base app, I would still be willing to pay another 5 bucks if its let them hire an great apple coder to get this thing in gear. It got so much worse with the FL stuff. Ugh. And the web app just isnt up to snuff on the iPad, and useless in some of the places i go that doesn’t have WiFi. They are still out there! Not that the mobile app does much better without WiFi. Passage and Exe guide useless. Search blah. Word search blah. 

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