Warning about Logos 8 Notes: Dangerous Deletion Bug or Weakness in Program?

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Wayne levi Price | Forum Activity | Posted: Tue, Feb 5 2019 11:38 AM

Change the Color of your Highlighted Verses and DELETE all your notes that are linked to that verse - OUCH.....

Short Video Shows how this happens: Video here

https://www.youtube.com/watch?v=X5OSsHpr3-c&list=UUvKtswSPgm669Odrg8myn6A 

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Adam Borries (Faithlife) | Forum Activity | Replied: Tue, Feb 5 2019 3:04 PM

Levi, this is working as designed.

  • Ctrl+Shift+K erases the highlight from the selected text. To put it another way, it removes the anchor from the selected text range. 

  • If you remove all content from a note -- that is, it contains no note, and no anchors -- the note is automatically deleted. That's why some of your notes disappeared (the ones with nothing written in them), and others didn't (only the highlights/anchors were deleted, and your written content remained).

  • To change the style of a highlight, use the style picker at the top of the note editor. This will change the style of all the text range anchors for that note; all anchors in a note share the same style, they don't have independent control.

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

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Rick Ausdahl | Forum Activity | Replied: Tue, Feb 5 2019 4:08 PM

Wayne levi Price:

Change the Color of your Highlighted Verses and DELETE all your notes that are linked to that verse - OUCH.....

Short Video Shows how this happens: Video here

https://www.youtube.com/watch?v=X5OSsHpr3-c&list=UUvKtswSPgm669Odrg8myn6A 

Wayne, I've been bit by this too and sought help/explanation in the thread link provided below.  I find this linkage by Logos of what I see as two very different things (highlights and notes) to be very unintuitive and inconvenient to say the least, but I understand it's working as Faithlife intends and it doesn't sound likely that it will be changed.

You can see my thread at https://community.logos.com/forums/p/177197/1024512.aspx  

Posts 202
Wayne levi Price | Forum Activity | Replied: Tue, Feb 5 2019 4:56 PM

I was Totally shocked, as are many others, to see the notes completely disappear when all we are trying to do is change the Highlight style.

We cannot delete the old highlights and add new designs without deleting the Anchor notes as well.

This is problematic for sure.

The only notes that remain are the notes that are pinned to the "Verse text" itself - (I.E. 1 John 5:7).. It is anchored across all the bibles at that particular verse text and cannot be easily removed even when changing highlights on the passage. All the other notes and anchors, however, are easily deleted when changing the highlights to the passage.

If I want to link 'one word' in any random Bible version, The note will be vulnerable to accidental deletion when altering the Highlight styles. However, when using Hyperlink in the NOTES, like Logos 7, this was never a problem. Hyperlinks were never affected by changing the highlight colors and style. The links to the notes I mean. I sure hope they are planning on bringing that feature back SOOOOON.. 

Posts 202
Wayne levi Price | Forum Activity | Replied: Tue, Feb 5 2019 4:59 PM

Thanks my friend.

If we get enough people to Bark Loud enough, they might listen. Big Smile

I have started a You-Tube channel to make our Voice heard on these issues..

Peace to you always

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Jack Caviness | Forum Activity | Replied: Wed, Feb 6 2019 4:49 AM

Adam Borries (Faithlife):
Levi, this is working as designed.

Not a real smart move on FL's part. This is like requiring users to become mind-readers of the programmer's thoughts. Sad

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Reuben Helmuth | Forum Activity | Replied: Wed, Feb 6 2019 5:43 AM

Wayne levi Price:
Change the Color of your Highlighted Verses and DELETE all your notes that are linked to that verse

Who ever gave you the "crazy notion" that Ctr+Shift+K was designed to change the color of your highlight? You simply change the style within the note (or use restyle annotations from the highlight palette if you wanna make a system-wide change).

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NB.Mick | Forum Activity | Replied: Wed, Feb 6 2019 6:17 AM

Jack Caviness:

Adam Borries (Faithlife):
Levi, this is working as designed.

Not a real smart move on FL's part. This is like requiring users to become mind-readers of the programmer's thoughts. Sad

There was a thread somewhere about that. Ctrl-Shift-K is explained in help as "erase highlighting" and the context menu command "Remove annotations" means to remove the annotations (=notes and highlights) to a verse - and it's not mind-reading to understand that erase=remove=delete. Use such commands at your own risk!

Moreover, I think it is not only smart but even gracious of FL to not really delete the written notes but to keep them as unassigned - and even if we tell the program to really delete something, Logos will keep it in the trash can of the New Notes to allow for undelete. They are less careless with our data than we are.  

Running Logos 8 latest beta version on Win 10

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Mark Barnes | Forum Activity | Replied: Wed, Feb 6 2019 7:07 AM

A command labelled "erase highlighting" shouldn't remove anchor points for notes, surely?

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NB.Mick | Forum Activity | Replied: Wed, Feb 6 2019 8:39 AM

Mark Barnes:

A command labelled "erase highlighting" shouldn't remove anchor points for notes, surely?

I'm trying to find out what exactly happens under various circumstances - the video linked above was very unclear and claimed things that didn't happen or that aren't true. If the command takes away all annotations (like the menu command) then it should be renamed - but this doesn't seem to be the case. If it takes out all annotations (=notes & highlights) made by selection rather than by reference, this needs to be documented.

So far it seems I can make it clear some anchors in some circumstances (not all of them) and even delete a note made by selection with text in it, which is admittedly not what Ctrl-Shift-K should do. When it deletes notes with no content, as the video showed, that's not an issue except for documentation, but deleting notes with text shouldn't happen - even though we can undelete them.

Running Logos 8 latest beta version on Win 10

Posts 202
Wayne levi Price | Forum Activity | Replied: Wed, Feb 6 2019 9:23 AM

You are so funny, my friend. 

It is suggested as a Key Board Short cut by LOGOS themselves. lol

If you open up the highlight toolbox

in the upper right corner, you will see the word "Erase"

If you Hover your mouse over it you will see the Key Board Short cut suggestion (Ctrl+Shift+K)

That is who suggested it. lol

to Change the Color of your highlights you cannot just choose another color, but you have to DELETE the old color first.

By deleting the old color you will also delete the annotations attached to it.

Peace to you always.

Posts 202
Wayne levi Price | Forum Activity | Replied: Wed, Feb 6 2019 9:30 AM

the Erase shortcut Suggestion is in the HIGHLIGHT control BOX - Hover your mouse above the word "erase' - there is no mention that - oh by the way- you will also delete your notes when you delete your highlight color. 

It is mind-reading to ASSUME that it will inadvertently DELETE your notes as well as the Highlights, especially when the Keyboard short cut is Suggested in the Highlight Color Toolbox itself. 

Posts 202
Wayne levi Price | Forum Activity | Replied: Wed, Feb 6 2019 9:31 AM

THAT IS EXACTLY WHAT WE ARE SAYING. Thanks.... Big Smile

I agree with you 100% 

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Reuben Helmuth | Forum Activity | Replied: Wed, Feb 6 2019 9:32 AM

Wayne levi Price:
to Change the Color of your highlights you cannot just choose another color, but you have to DELETE the old color first.

This is where you're simply wrong! I'm happy to bring you the good news!😜

Posts 202
Wayne levi Price | Forum Activity | Replied: Wed, Feb 6 2019 9:35 AM

Big Smile - That is Good news, 

How can I delete one color on my verse and still keep the NOTE that is attached to that particular Color??

If you can do that I will be glad to share that info with others and make a video about it.

HOW is it done?? 

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Rick Ausdahl | Forum Activity | Replied: Wed, Feb 6 2019 9:35 AM

Reuben Helmuth:

Wayne levi Price:
Change the Color of your Highlighted Verses and DELETE all your notes that are linked to that verse

Who ever gave you the "crazy notion" that Ctr+Shift+K was designed to change the color of your highlight? You simply change the style within the note (or use restyle annotations from the highlight palette if you wanna make a system-wide change).

Reuben, I don't know who gave Wayne that "crazy" notion, but that was the shortcut key method I was given on the forum long ago when I asked for help changing a highlight style.  I was told to select the text I wanted to change the highlight on, use the Ctrl+Shift+K to erase the old highlight style, then select the new style I wanted.

Also, if you look at Logos Help, it says the purpose of Ctrl+Shift+K is to "Erase Highlighting".  That's it …"Erase HIGHLIGHTING".  Roll Eyes 

Posts 202
Wayne levi Price | Forum Activity | Replied: Wed, Feb 6 2019 9:36 AM

I know is it for erasing Highlight. WHy is it also removing the NOTE attached to it?

We need to be able to change the COLOR without removing the NOTE itself. 

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NB.Mick | Forum Activity | Replied: Wed, Feb 6 2019 9:44 AM

Wayne levi Price:
We need to be able to change the COLOR without removing the NOTE itself. 

we are, just not from the highlighter panel but from the Notes tool:

Running Logos 8 latest beta version on Win 10

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NB.Mick | Forum Activity | Replied: Wed, Feb 6 2019 9:52 AM

Wayne levi Price:
I know is it for erasing Highlight. WHy is it also removing the NOTE attached to it?

I think this is because highlights technically are notes without text, attached to a "by selection" anchor. So if you invoke the command, the program deletes all those anchors, and (possibly: if this is the last anchor of the note) the respective properties, such as note icon, note icon color, highlighter. 

This is not correct, and it should do this only for annotations of type:highlight, not for those of type:note 

 

Running Logos 8 latest beta version on Win 10

Posts 202
Wayne levi Price | Forum Activity | Replied: Wed, Feb 6 2019 10:02 AM

I am not talking about changing the color of the NOTE. I am talking about changing the COLOR of the Highlight you use to Highlight a particular VERSE or Words in a Bible Passage. When you delete the color in the Bible passage it will also delete your note attached to it..

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