The installation of Logos Bible Software did not succeed (update from 8.11 to latest version on 4/28/2020)

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Posts 23
Bob Bacle | Forum Activity | Posted: Tue, Apr 28 2020 3:00 PM

When I opened Logos Bible software, it tries to update to the latest version plus download & update my books and then I get the message in a popup window saying:
"The installation of Logos Bible Software did not succeed."

I have tried closing and opening several times with the same result.

Posts 23
Bob Bacle | Forum Activity | Replied: Tue, Apr 28 2020 3:08 PM

Now I am getting the following error:

Error writing to file:
C:Users\MyName\AppData\Local\Logos\Pending\app-ms-win-core-processthreads-l1-1-0.dll. Verify that you have access to that directory.

Posts 26364
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Apr 28 2020 5:13 PM

Delete the folder C:Users\MyName\AppData\Local\Logos\Pending

Then try a manual update from https://www.logos.com/install

If you still have problems, upload logs (the compressed zip folder), using the paper-clip icon.

Dave
===

Windows 10 & Android 8

Posts 59
all4als | Forum Activity | Replied: Sat, Nov 14 2020 1:01 PM

I realize this is an old post, but I have a similar question. I was running out of space on my OS hard drive, so I moved Logos onto my secondary hard drive. Logos runs fine, but I get the same error message. Also, when I changed it over to the other hard drive was at Logos 8.14 and it has not updated since. Any help would be appreciated.

John 14:15

Posts 212
David J. Wilson | Forum Activity | Replied: Sat, Nov 14 2020 4:06 PM

Do you by any chance have a Windows 10 update awaiting a restart?

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