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Dennis Wilder | Forum Activity | Posted: Sat, Sep 19 2020 5:19 AM

Don't you think Faithlife, Lifeway, Ben... should have migrated ALL my books from Wordsearch to Logos before they made the big announcement? I am old school and liked Wordsearch, but I updated my Logos program, which I never used, and found that two of the Bible translations, which I purchased, have not migrated over yet, i.e. ESV, CSB Bibles. I am not paying for them again! Get this right Ben...

Posts 4398
SineNomine | Forum Activity | Replied: Sat, Sep 19 2020 7:07 AM

Dennis Wilder:
Don't you think Faithlife, Lifeway, Ben... should have migrated ALL my books from Wordsearch to Logos before they made the big announcement?

No. Thousands of people would have been very confused to see books arriving in their libraries without explanation, triggering rampant speculation and probably irrational panic on the part of some people using both Logos and Wordsearch.

Dennis Wilder:
I am old school and liked Wordsearch, but I updated my Logos program, which I never used, and found that two of the Bible translations, which I purchased, have not migrated over yet, i.e. ESV, CSB Bibles. I am not paying for them again! Get this right Ben...

If your Wordsearch and Faithlife accounts have the same email address, this should happen automatically within a few days. If not, email cs@logos.com.

“God watches over the affairs of those who truly love him without their worrying about them.” - St. John of the Cross

Posts 8847
LogosEmployee

I'm sorry that your library seems incomplete. I checked your account and don't see Wordsearch licenses for the ESV or CSB in our data.

Can you confirm the version you have in Wordsearch by going to the Library, right-clicking on ESV (and CSB), choosing Properties, and copying the Book ID?

Posts 1
Alan Waldo | Forum Activity | Replied: Sat, Sep 19 2020 8:14 PM

Brad,

I realize this thread is for Bible Translations [should I need to move this to a different thread?], of which I am missing a few but it's worse than that. I am missing around 200 books in total. Is there something I am supposed to do to get them into Logos from Wordsearch V12 ?

Wordsearch has an odd way of displaying the groups (seen below), some appear to be the same subject but they changed the "new" group title slightly so they appear as different.

My concern is where are my other books, how do I know which ones are not licensed by Logos and which ones are just not transferred but will be?

Signed: Frustrated

Alan Waldo

Bibles   40
Commentaries   86
Commentaries - New Testament   5
Commentaries - Old Testament   1
Cross References   4
Denominational   1
Devotionals   24
Devotionals -  
Dictionaries & Encyclopedias   15
Handbooks   9
History & Culture   25
Lessons   12
Literature - Biographies   12
Literature - Christian Living   54
Literature - Church & Ministry   16
Literature - Counseling   4
Literature - Evangelism & Church Growth   19
Literature - Fiction   3
Literature - General   28
Literature - Leadership   5
Literature - Marriage   1
Literature - Missions   1
Literature - Parenting   3
Literature - Prayer   9
Maps & Atlases   7
Photographs & Art   5
Sermon Helps   32
Sermon Helps - Homiletics   4
Sermon Helps - Illustrations   8
Sermon Helps - Sermon Outlines   3
Sermon Helps - Sermons   25
Study Helps   26
Study Notes   11
Surveys   7
Teaching Helps   5
Textbooks   1
Theology   43
Theology -   2
Theology - Apologetics   16
Theology - Creeds & Confessions   1
Theology - Eschatology   1
Topics   11
Topics -   1
Topics - Topical Indexes   1
Word Studies   13
Posts 4398
SineNomine | Forum Activity | Replied: Sat, Sep 19 2020 8:17 PM

Alan Waldo:
My concern is where are my other books, how do I know which ones are not licensed by Logos and which ones are just not transferred but will be?

https://www.logos.com/wordsearch-faq -> https://www.logos.com/wordsearch-library-migration

“God watches over the affairs of those who truly love him without their worrying about them.” - St. John of the Cross

Posts 2029
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Sat, Sep 19 2020 8:22 PM

Dennis Wilder:

Don't you think Faithlife, Lifeway, Ben... should have migrated ALL my books from Wordsearch to Logos before they made the big announcement? I am old school and liked Wordsearch, but I updated my Logos program, which I never used, and found that two of the Bible translations, which I purchased, have not migrated over yet, i.e. ESV, CSB Bibles. I am not paying for them again! Get this right Ben...

We'll get it right. We're sorry we couldn't have it 100% ready to go on day one. The way these things work make it incredibly challenging.

We weren't able to get access to customer and license data along with resource files until we'd reach agreement to purchase, and once we'd reached agreement we had to start bringing people in on the deal, which meant it was only a matter of time before the news leaked. So we had to act quickly from agreement to public announcement, which left very little time to do the work necessary to ensure we had 100% accurate data, resources produced, etc. I completely agree with your ideal, but there was no way to pull that off given the constraints of the buying/selling process.

The team is working around the clock to ensure we get you access to all your resources as quickly as possible.

Posts 9396
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Sep 19 2020 8:33 PM

Phil Gons (Faithlife):
The team is working around the clock to ensure we get you access to all your resources as quickly as possible.

Yes 

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 8847
LogosEmployee

Alan Waldo:
I am missing around 200 books in total. Is there something I am supposed to do to get them into Logos from Wordsearch V12 ?

No; it's very likely they haven't been converted yet. We didn't have all the Wordsearch books converted to Logos format right away.

From https://www.logos.com/wordsearch-faq#mybooks:

Some of the books that I owned in Wordsearch are not showing up in my Logos library. Why?

If existing Logos titles that you already own in Wordsearch are not showing up, licenses may still be processing to your account. Please be patient. This process should be complete within the next few business days.

Most of your Wordsearch library should already be available to you in Logos. We will actively migrate remaining Wordsearch titles to Logos through 2020.

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