Can't find "Start Download" button

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Wong Tak Wing | Forum Activity | Posted: Tue, Oct 6 2020 9:29 AM

 I installed Logos 8, Sign in my Faithlife account, at the Logos 8 Setup "Download your Logos 8 Library" page, chose download "Minimal",but i can't find the "Start Download" button. Why? How to solve this problem? Thanks.

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JT (alabama24) | Forum Activity | Replied: Tue, Oct 6 2020 10:09 AM

Are you on that screen now? Have you tried restarting the app? Computer? Can you post a screenshot? 

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Posts 10
Wong Tak Wing | Forum Activity | Replied: Mon, Oct 19 2020 3:41 AM

JT (alabama24):

Are you on that screen now? Have you tried restarting the app? Computer? Can you post a screenshot? 

I uninstall and install again Logos several times. I also run the Microsoft "Fix it" Tool to fix the problem. However, the problem remain unsolved.

 Can you help me please?

Paul

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Mike Binks | Forum Activity | Replied: Mon, Oct 19 2020 6:36 AM

Greetings 

I am not a Windows person and it is long time since I reinstalled Logos.

I would have thought that the download should have started automatically once your selection was made.

The only thing on your screen that looks like it may be a trigger is the download icon to the left of the white rectangle.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 10
Wong Tak Wing | Forum Activity | Replied: Mon, Oct 19 2020 7:23 AM

Mike Binks:

Greetings 

I am not a Windows person and it is long time since I reinstalled Logos.

I would have thought that the download should have started automatically once your selection was made.

The only thing on your screen that looks like it may be a trigger is the download icon to the left of the white rectangle.

Thank Mike

When I press the download icon to the left of the white rectangle, I just get a pull down menu to choose "Minimal, Quick Install, Everything" to install. Then I press. I still can't get the "Start Download" button.

Posts 10
Wong Tak Wing | Forum Activity | Replied: Mon, Oct 19 2020 7:24 AM

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Lynden Williams | Forum Activity | Replied: Mon, Oct 19 2020 7:43 AM

After you choose minimum clik outside the gray area.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 15
Richard Labelle | Forum Activity | Replied: Mon, Oct 19 2020 8:40 AM

Take a look at your Download folder, it might have been downloaded already. God bless you!

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JT (alabama24) | Forum Activity | Replied: Mon, Oct 19 2020 9:02 AM

Wong Tak Wing:
When I press the download icon to the left of the white rectangle, I just get a pull down menu to choose "Minimal, Quick Install, Everything" to install. Then I press. I still can't get the "Start Download" button.

What I see in your screenshots is that you may have an unusual resolution. For example, the bar at the bottom appears to be on top of part of the Logos interface. Have you tried minimizing or maximizing the screen? Have you tried adjusting the resolution? 

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Posts 10
Wong Tak Wing | Forum Activity | Replied: Tue, Oct 20 2020 7:25 AM

Thank you Lynden, Richard and JT. I made it. When I minimize the font size from 175% to 125%, the “Start Download” button appears. HaHa.

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JT (alabama24) | Forum Activity | Replied: Tue, Oct 20 2020 9:00 AM

Glad to help. 

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