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Stephen McCracken | Forum Activity | Posted: Sat, Jun 26 2021 2:50 AM

I copied a photo from MS Outlook and tried to "paste as foreground" into blank Content slide and each time Proclaim crashed. I did it twice. Logs included. (I have a work-a-round so its not a big problem).Thanks


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Graham Criddle | Forum Activity | Replied: Sat, Jun 26 2021 4:23 AM

HI Stephen - and welome to the forums

Sorry to hear you are having problems.

I looked at the log file and it contains:

2021-06-26 09:44:13.4643 (local: 10:44:13) | 1 | ERROR |          OurApp | Unhandled exception: System.Runtime.InteropServices.COMException (0x800401D3): Data on clipboard is invalid (Exception from HRESULT: 0x800401D3 (CLIPBRD_E_BAD_DATA))

Could you try exporting the photo to your computer and then trying to paste into Proclaim from there? 

This should show if the problem is with the particular image or some metadata that Outlook is adding.

I'm assuming the developers would find that useful information.


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