Ordered a Hardcover Book. No Confirmation Email.

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Liam | Forum Activity | Posted: Fri, Aug 27 2021 1:39 PM

I recently ordered a hard copy of Schwandt’s Biblical Greek textbook. However I didn’t get a confirmation email thanking me for my purchase. I’m wondering if Lexham actually received my order or not. My purchase is on my previous purchases list on the Lexham site. I just don’t know if I’ll actually be sent a copy of the book because there was no confirmation email with shipping information.

I did notice the 2-3 week shipping delay banner on the site. Wondering if this has anything to do with not receiving a confirmation email? Maybe I’ll get one once the product ships? 

anyway. Just thought I’d see if anyone else had the same experience or if Lexham had any feedback on this. Thanks!

Posts 119
Jake Mailhot (Faithlife) | Forum Activity | Replied: Fri, Aug 27 2021 2:25 PM

Hi Liam,

That's really odd. I just had an order summary resent to you. Can you check again to see if you received it this time?

Posts 1314
Liam | Forum Activity | Replied: Fri, Aug 27 2021 2:38 PM

Hey Jake thank you! Just got it! Must have been a glitch or something.

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