flashing and zooming text problem

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Posts 5
Ashley Horton | Forum Activity | Posted: Mon, Nov 8 2021 9:49 PM

I'm having issue of flickering text after installing Logos 9 on my new laptop.

When I select or scroll in a section of text it will zoom in (with some of the text being off the screen) then it will snap back to what it was meant to be over and over again. So whenever I'm moving through a section of text it has the appearance of flashing at me.

It seems to happen in any resource and in different languages like Greek or Hebrew.

Also, often everything in the Logos tabs will go blank after swapping between other Applications in Windows.

The computer details are:
Dell G15 (Laptop)
AMD Ryzen 5 5600H with Radeon Graphics
Nvidia GeForce RTX3050
8GB Ram

I tried fiddling with the graphics card settings (forcing Logos to only use the Built-in Radeon graphics, or only the Nvidia RTX3050) but nothing changed.

I tried changing the screen refresh rate from 120Hz to 60Hz, but still no change.

My drivers tell me they are up to date. 

Below are some examples of the zooming text and what the text should look like.

Zoomed Text
Standard Text


Thanks in advance for any help!

Posts 5
Ashley Horton | Forum Activity | Replied: Mon, Nov 8 2021 9:50 PM

... And I'm in Windows 10.

Posts 27
ElephantMan | Forum Activity | Replied: Mon, Nov 8 2021 9:59 PM

Yes, i have the same problem on Windows 10. The problem seemed to start a few days to a week ago.

Posts 25772
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Nov 8 2021 10:44 PM

It looks as though you may be describing the problem outlined at https://support.logos.com/hc/en-us/search?utf8=✓&query=text+appears+stressed 

Does the fix in that article resolve the problem?

Posts 5
Ashley Horton | Forum Activity | Replied: Tue, Nov 9 2021 7:08 AM

Thanks Graham!

I think that has done it.

I did spend a while searching for solutions but didn't find that one.

... and I never would've worked it out by myself

Posts 25772
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Nov 9 2021 7:23 AM

Ashley Horton:
I think that has done it.

That's good to hear

Ashley Horton:
... and I never would've worked it out by myself

Absolutely - it is a bit obscure!

Posts 27
ElephantMan | Forum Activity | Replied: Tue, Nov 9 2021 12:57 PM

Fixed me too. Thanks so much Graham!

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