Proclaim 3.2.0.0008 - MacOS 12.0.1 on a Mac mini (M1, 2020)
When I use the colour picker to change the colour of text in a published bible slide moving to the next slide crashes the program.
When I drag the dropper to the colour I want, click and the text changes colour.
As soon as I click on another slide...
I have previously reported this bug but it hasn't affected me recently.
tootle pip
Mike
How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)
bumping for attention 3
Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."
Thanks for the bump Martha, however next week you could try something a little more forceful eg B U M P.
I have had a response in the 'other' forum thingy but the original post is so far down that rabbit hole of a post list that I can no longer find it.
I know that they have now reproduced the problem but as it seems Proclaim has not been updated since October I am left to conclude that...
1. They are beavering away at a complete rewrite.
2. They started the office Christmas Party early.
3. They are giving up on the program and leaving us work that out for ourselves.
Mike,
I think you may have phrased your post too much like a suggestion.
Perhaps I should elaborate.
You documented the behavior with precision and detail that can only admired, but nowhere did you mention the behavior was unacceptable or that you preferred a different behavior. Perhaps the implication that I got was too subtle for others.
Hi, Mike,
Yes, I replied on Faithlife, you can see your activity on your own profile, by clicking your avatar > Profile >a activity. Then you can find your way back to the post.
Luckily none of your options are true! We actually have a new release hopefully today with some bug fixes. Plus we have a few feature updates and improvements in the queue to be tested and released after Christmas.
As for this issue, the workaround at the moment is to close the color picker before moving on to other slides. We have it logged to be fixed
Thanks again for the report!
Mac | iOS | Android | Windows | Web Developer
Brendon Marks (BCBC):Perhaps the implication that I got was too subtle for others.
You may well be right Brendon.
I did, sort of, think that the appearance of a crash report might have indicated that the behaviour was less than optimal.
Any progress on squashing this Bug that bit me again today?
I know that the 'work round' stops the crash but it is a nuisance remembering to close the window every time and easy to forget when under pressure.
And when under pressure it really unwelcome when the Program crashes.
Perhaps it might be helpful to remember that this is not a 'free program' and timely maintenance might reasonably be expected?
Translated Report (Full Report Below)-------------------------------------
Process: Proclaim [42568]Path: /Applications/Proclaim.app/Contents/MacOS/ProclaimIdentifier: com.logos.ProclaimVersion: 3.2.0.0030 (312.0.30)Code Type: X86-64 (Translated)Parent Process: launchd [1]User ID: 501
Date/Time: 2022-02-26 14:35:47.6671 +0000OS Version: macOS 12.2.1 (21D62)Report Version: 12Anonymous UUID: 399BBFFD-15A1-7E31-E9A9-8F84DBCC61FA
Sleep/Wake UUID: C78C037B-D847-4095-AB3D-5A324CAE7126
Time Awake Since Boot: 680000 secondsTime Since Wake: 626099 seconds
System Integrity Protection: enabled
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGABRT)Exception Codes: 0x0000000000000001, 0x0000000000000000Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:Crashing on exception: Cannot remove an observer <BiblePassageTextServiceItemEditorPaneController 0x6000055eaac0> for the key path "isReferenceLocationListOpen" from <BiblePassageTextServiceItemEditorPaneViewModel 0x6000046db430> because it is not registered as an observer.abort() called
Application Specific Backtrace 0:0 CoreFoundation 0x00007ff80edbb6cb __exceptionPreprocess + 2421 libobjc.A.dylib 0x00007ff80eb1ddce objc_exception_throw + 482 Foundation 0x00007ff80fac0acf -[NSObject(NSKeyValueObserverRegistration) _removeObserver:forProperty:] + 7003 Foundation 0x00007ff80fac07cf -[NSObject(NSKeyValueObserverRegistration) removeObserver:forKeyPath:] + 1294 ApplicationBundle 0x000000010f291288 -[BiblePassageTextServiceItemEditorPaneController unload] + 2775 LayoutKit 0x000000011075c6fc -[ContentPresenter doUpdateControllerAndView] + 5766 LayoutKit 0x000000011075ca7f -[ContentPresenter viewWillDraw] + 257 AppKit 0x00007ff8117659f9 _NSViewWillDraw + 458 AppKit 0x00007ff811765c76 NSViewSendViewWillDrawToSubviews + 6019 LayoutKit 0x000000011076e15d -[Panel viewWillDraw] + 14710 AppKit 0x00007ff8117659f9 _NSViewWillDraw + 4511 AppKit 0x00007ff811765c76 NSViewSendViewWillDrawToSubviews + 60112 LayoutKit 0x000000011076e15d -[Panel viewWillDraw] + 14713 AppKit 0x00007ff8117659f9 _NSViewWillDraw + 4514 AppKit 0x00007ff811765793 -[_NSViewBackingLayer display] + 6415 QuartzCore 0x00007ff81622a619 _ZN2CA5Layer17display_if_neededEPNS_11TransactionE + 86716 QuartzCore 0x00007ff81637a72b _ZN2CA7Context18commit_transactionEPNS_11TransactionEdPd + 71717 QuartzCore 0x00007ff81620c24a _ZN2CA11Transaction6commitEv + 70418 AppKit 0x00007ff811a7b1f9 -[_NSOrderOutAnimationProxyWindow initWithSnapshotOfWindow:] + 5019 AppKit 0x00007ff8118f2fc2 -[_NSWindowTransformAnimation initWithWindow:type:interruptingAnimation:] + 69520 AppKit 0x00007ff8118f2cf7 +[_NSWindowTransformAnimation windowTransformAnimationWithWindow:type:interruptingAnimation:] + 4921 AppKit 0x00007ff8117cc26b -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 59522 AppKit 0x00007ff8117cbfb5 -[NSWindow orderWindow:relativeTo:] + 15223 AppKit 0x00007ff811f220e7 -[NSWindow _finishClosingWindow] + 30424 AppKit 0x00007ff8119ae48f -[NSWindow _close] + 33625 ApplicationBundle 0x000000010f45a03f -[CustomizeMediaEditorToolbarController unload] + 14726 LayoutKit 0x000000011075c6fc -[ContentPresenter doUpdateControllerAndView] + 57627 LayoutKit 0x000000011075be50 -[ContentPresenter setItem:] + 7028 Foundation 0x00007ff80fa9ec97 -[NSObject(NSKeyValueCoding) setValue:forKey:] + 35329 AppKit 0x00007ff81168106b -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 131930 Foundation 0x00007ff80fae239e -[NSKeyValueObservance observeValueForKeyPath:ofObject:change:context:] + 37331 Foundation 0x00007ff80fae239e -[NSKeyValueObservance observeValueForKeyPath:ofObject:change:context:] + 37332 Foundation 0x00007ff80fae239e -[NSKeyValueObservance observeValueForKeyPath:ofObject:change:context:] + 37333 Foundation 0x00007ff80fae239e -[NSKeyValueObservance observeValueForKeyPath:ofObject:change:context:] + 37334 Foundation 0x00007ff80faa0c0a NSKeyValueNotifyObserver + 30635 Foundation 0x00007ff80fb647b5 NSKeyValueDidChange + 41236 Foundation 0x00007ff80fc0d16e NSKeyValueDidChangeWithPerThreadPendingNotifications + 14637 ProclaimWrappers 0x0000000112944902 -[ServiceItemEditorPaneViewModel propertyChanged:] + 23938 MonoHost 0x000000010f1303d9 NativeNotifyPropertyChanged + 15739 ??? 0x000000013e0bd3ae 0x0 + 5335929774
Kernel Triage:VM - Compressor failed a blocking pager_getVM - Compressor failed a blocking pager_getVM - Compressor failed a blocking pager_getVM - Compressor failed a blocking pager_getVM - Compressor failed a blocking pager_get
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread0 ??? 0x7ff89f20a940 ???1 libsystem_kernel.dylib 0x7ff80ec44112 __pthread_kill + 102 libsystem_c.dylib 0x7ff80ebc6d10 abort + 1233 libmonosgen-2.0.1.dylib 0x11836344e mono_post_native_crash_handler + 144 libmonosgen-2.0.1.dylib 0x1182fed4b mono_handle_native_crash + 4755 libmonosgen-2.0.1.dylib 0x11825d160 mono_sigill_signal_handler + 806 libsystem_platform.dylib 0x7ff80ec8fe2d _sigtramp + 297 AppKit 0x7ff811656000 ???8 ??? 0x4b ???
Thread 1:: com.apple.rosetta.exceptionserver0 runtime 0x7ff7ffcaa8e4 0x7ff7ffca6000 + 186601 runtime 0x7ff7ffcb7928 0x7ff7ffca6000 + 719762 runtime 0x7ff7ffcb90a4 0x7ff7ffca6000 + 77988
Thread 2:: SGen worker0 ??? 0x7ff89f20a940 ???1 libsystem_kernel.dylib 0x7ff80ec40506 __psynch_cvwait + 102 libmonosgen-2.0.1.dylib 0x11853a991 thread_func + 4493 libsystem_pthread.dylib 0x7ff80ec7a4f4 _pthread_start + 1254 libsystem_pthread.dylib 0x7ff80ec7600f thread_start + 15
Thanks for your patience so far Mike. We have a fix now! Hopefully will ship in our next release.
Jordan Sjodin: Thanks for your patience so far Mike. We have a fix now! Hopefully will ship in our next release.
Just when I was getting used to the workaround