The “top line” of a sermon document is randomly disappearing - With 9.15.0 on iPad

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Graham Criddle | Forum Activity | Posted: Sun, Jul 3 2022 6:49 AM

Normally a sermon document looks something like this

But this morning, as I was preparing to preach, the “top line” was missing and looked like this

The only way I could find to regain normal functionality was to kill and restart the app.

Then 20 minutes later I noticed the same thing had happened again and I needed to restart the app.

This did happen about three weeks ago (I haven’t used the app for preaching since then until today).

Is there a known issue here or is it something that needs to be looked at?

Thanks, Graham

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Austin Bush | Forum Activity | Replied: Wed, Jul 6 2022 7:17 AM

Graham,

Yes, I have encountered this same behavior recently.  I already met with our mobile designers to work on correcting this issue so that you aren't ever forced into this state again.  I don't have an exact timeline for its release yet but I can assure you that the process is underway to arriving at a fix for this.

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Graham Criddle | Forum Activity | Replied: Wed, Jul 6 2022 7:53 AM

Hi Austin

That's great - many thanks

Graham

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