Birthday Gift Certificate from FL

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This post has 11 Replies | 2 Followers

Posts 1304
Armin | Forum Activity | Posted: Sun, Jul 31 2022 3:18 AM

Hi,

Usually, on the 1st or 2nd of the month of my birthday, I receive a Birthday Gift Certificate from FL. First it came in English, then a few years back it came in German. No problem, the code worked anyways.

But this year, I haven't received the certificate. Did FL stop it?

Posts 3541
David Taylor Jr | Forum Activity | Replied: Sun, Jul 31 2022 5:54 AM

When was your birthday?

Posts 134
Wolfgang Schneider | Forum Activity | Replied: Sun, Jul 31 2022 6:21 AM

I received a birthday gift certificate this month ... however, I had trouble redeeming it because the shopping cart would not accept the code ... After informing the German team at Faithlife by email, the matter was handled by someone in customer service placing and processing my desired order for me.

Wolfgang Schneider

(BibelCenter)

Posts 666
Roy | Forum Activity | Replied: Sun, Jul 31 2022 6:56 AM

You can most likely find it on your HOME PAGE in both the Logos Desktop app and the Mobile app.

That is where I found mine. See this post 1198304.aspx 

 Try setting your Home page (The EXPLORE section) settings to include "My Logos Messages".

Posts 1304
Armin | Forum Activity | Replied: Mon, Aug 1 2022 1:06 AM

31st

Posts 1304
Armin | Forum Activity | Replied: Mon, Aug 1 2022 1:11 AM

"My Logos Messages" is selected, but still it does not show on my Home page. 

I wrote to customer service. I am sure they will fix it.

Posts 640
John Kaess | Forum Activity | Replied: Mon, Aug 1 2022 8:13 AM

I gladly gave up the birthday gift every year by completely unsubscribing from the 10 to 12 emails i was getting EVERY DAY from Logos and Faithlife. I did that a few years ago and have never regretted the decision.

Posts 3541
David Taylor Jr | Forum Activity | Replied: Mon, Aug 1 2022 1:31 PM

John Kaess:

I gladly gave up the birthday gift every year by completely unsubscribing from the 10 to 12 emails i was getting EVERY DAY from Logos and Faithlife. I did that a few years ago and have never regretted the decision.

Never gotten that many in a day from Logos and I'm signed up for all of their lists.

Posts 1304
Armin | Forum Activity | Replied: Wed, Aug 3 2022 7:03 AM

FL sent me a birthday code.

There seems to be an issue that even though my FL Profile contains my birthday, their system does not pick it up. 

Posts 2602
Ronald Quick | Forum Activity | Replied: Wed, Aug 3 2022 9:45 AM

I just realized that I didn't receive my birthday coupon for July.

Posts 830
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Wed, Aug 3 2022 10:08 AM

Anyone who is concerned because they have not received their birthday coupon should contact Customer Service at 800-875-6467 or at customerservice@faithlife.com.

Posts 2602
Ronald Quick | Forum Activity | Replied: Wed, Aug 3 2022 1:20 PM

Thanks. I just emailed customer service.

Ron

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