Too Slow & No Search Results. Help!

Wonder about moving database file /Users/twardan/Library/Application Support/Logos4/Data/gfkfotkx.rba/ResourceManager/logos/Identified.db to your logging folder:  /Users/twardan/Library/Application Support/Logos4/Logging , then restart Mac - Blue icon should appear in Menu Bar - can open Indexer.log file to monitor progress - if indexing completes, try searching - if not, please post another set of log files.

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Indexer crashed again - wonder about moving 3 files to different folder (e.g. your desktop):

/Users/twardan/Library/Application Support/Logos4/Data/gfkfotkx.rba/ResourceManager/ClauseVisualizer/Identified.db

/Users/twardan/Library/Application Support/Logos4/Data/gfkfotkx.rba/ResourceManager/logos/Identified.db

/Users/twardan/Library/Application Support/Logos4/Data/gfkfotkx.rba/ResourceManager/logos/Discovered.db

Restart Mac

Blue icon should appear in Menu Bar - can open Indexer.log file to monitor progress

Note: if indexing gets going, can take some time.  If blue icon disappears quickly (crash likely), please post logs again.

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Indexer still crashing - appears database files OK (crash still repeating).

Couple options: wait for Logos version update next week OR check if a downloaded resource file(s) causing Indexer crash:

Error message stack includes IdentifyResource file - Logos 4 downloads resource files to folders inside /Users/twardan/Library/Application Support/Logos4/Data/gfkfotkx.rba/ResourceManager/Downloaded - after resources identified, Logos 4 moves files to Resources folder, leaving an empty folder in Downloaded:

To figure out which Resource(s) currently troublesome:

Launch Logos 4

Tools => Program Settings (or Logos Bible Software 4 => Preferences)

Change Automatically download updates and Use Internet from Yes to No

Quit Logos 4

To copy Downloaded folder (and contents), press and hold option key, drag Downloaded folder to different location (e.g. desktop) - release option key - check that Downloaded folder and copy have same contents - get info on both folders should have same size and number of items.

Resources should be discovered in roughly oldest to newest (resources were downloaded in a order: with 4 in parallel - file modification time set when download completed - can be bit different that discovery sequence) - in Downloaded folder, look for oldest resource file - move to trash

Launch Logos 4, try Rebuild Index command - watch Indexer.log file - If quickly crash, move next oldest resource file inside Downloaded to trash, try Rebuild Index again.

If Logos 4 rebuilds index, developers would appreciate knowing which resource file(s) cause Indexer to crash.

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Tony Wardan said:

There is only one Folder in ResourceManager/Downloaded. LLS/LOGOS4HELP and it has 1 file, Logoshelp.logos4. I moved it to desktop. Used rebuild Index. Indexing started than quit again.

From description, sounds like same crash - puzzling - can try "Scan /Users/twardan/Desktop" command then rebuild index again, wait for Blue Icon to disappear, quit Logos, and post logs.

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Tony Wardan said:

I did what you said. Indexing quit again

I am sorry to trouble you with this.

5148.Archive.zip

My apologies too - Logos 4 really not yet usable for you - Thanks for trying stuff and posting logs - know Logos developers will read them.

From forum discussion http://community.logos.com/forums/p/24328/182174.aspx#182174 hoping for new Beta and Stable releases soon (evidently testing found a problem that needs resolution before shipping)

Wiki page has Beta information (including potential risks) => http://wiki.logos.com/The_Logos_4_Beta_Program - also has RSS feed's - updated when new releases ready for download.

Current Beta version 4.10.4.6210 (Build # 46,210) is 11 builds newer than current Stable version 4.10.4.6199 (Build # 46,199) - not know if Beta would be any better for Indexer crash - forum http://community.logos.com/forums/t/24389.aspx has note: if change to Beta, cannot go back to stable until version 4.0b stable released.  Mac Beta now has its own forum for bug reporting => http://community.logos.com/forums/90.aspx  If decide to become a Beta tester and Indexer crashes again, could post in Mac Beta forum and include link to this thread.

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Tony Wardan said:

I shall reinstall pc version on parallels. Thank you for your help.

Understand - until Mac update fixes puzzling Indexer crash, PC only viable option.

Wiki method 3 can be used to copy Resources from Mac OS X to Windows => http://wiki.logos.com/Quick_Installation_onto_multiple_computers

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