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Ken Jones | Forum Activity | Posted: Mon, Mar 26 2012 11:07 AM

Attempted to checkout at, but the Place Order button is grayed out. Is there another step I'm missing?

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Brian Williams | Forum Activity | Replied: Mon, Mar 26 2012 11:18 AM

Hi Ken!

First off, let me welcome you to the forums! Have you tried using a different browser at all?

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JT (alabama24) | Forum Activity | Replied: Mon, Mar 26 2012 11:18 AM

Ken - Welcome to the forums! Sorry you are having troubles.

I have heard of others having difficulties on occasions with checkout, but not often. Sometimes it is because the system is down temporarily. 

Have you tried a different browser? Are you signed in to your account? If worst comes to worst, you might want to give Logos a call.

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Aaron Dutton (Faithlife) | Forum Activity | Replied: Thu, Mar 29 2012 4:51 PM

For free unlocks on Vyrso and Logos, we require a credit card.  I think others from Logos have talked about this on Logos Speaks so I don't want to dive into the reasons why, but we do use the billing address for our royalty payments to publishers.

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