The application crashes when i add a second video.
It happen when I open the application click "add item" click "video", and click "File". it doesn't happen right here but then i find the video click "upload" or add or whatever it is. Then i try to add a second video because i am trying to get them all added to our cloud. I don't really wait i just go ahead and click "add item" again, click "video", and click "File". at this point the screen goes white and windows pops up a window that says it is trying to find a solution which it fails to do and then the only option i have is close. Which closes proclaim.
I am running Windows 7.
A few versions back i was able to upload like 5 files at a time. This time it seems to always lock after the first one.
I haven't tried to wait for it to upload before trying it again. I am trying that now but even if that is the case it used to work, now it doesn't.
Hi Jon,
I'm sorry for the difficulty. Can you post your logs after the application crashes the next time you try this? You'll find them in your Documents folder in a folder named "Proclaim Log Files." We'll be able to look at them and figure out what is going on. Thank you.
Here are the Log files.
5153.Proclaim.log
1121.ProclaimCrash.txt
5265.ProclaimError.log
Jon: Here are the Log files. 5153.Proclaim.log 1121.ProclaimCrash.txt 5265.ProclaimError.log
What file extension are you uploading? About how large are they in terms of megabytes?
Thanks,
- Hunter Clagett
Logos 4 Bug Report - Mac | PC
Proclaim - Mac/PC