On the PC in our sound booth that runs Windows 7 Proclaim will not load. I've uninstalled and installed the program again and also rebooted the computer.
Says "Proclaim has stopped working, a problem caused the program to stop working correctly..."
Service starts in 2 hours and our entire service is loaded on this program that will not load.
Help!
Hello Robert,
I'm sorry to hear you're having problems. Can you provide some logs for troubleshooting? Below are instructions to enable & submit logs.http://community.logos.com/forums/t/39446.aspx
Anton Antig
Logos Technical Support
Robert,
I have corrected your presentation data. The problem was caused by a video file uploaded on a Mac that had characters in its filename that are not valid on a Windows system.
The file name was Up Next>>>>.m4v
We will update Proclaim to prevent this problem from happening in the future.
-allen