Proclaim will not load - ITS SUNDAY!

On the PC in our sound booth that runs Windows 7 Proclaim will not load. I've uninstalled and installed the program again and also rebooted the computer.

Says "Proclaim has stopped working, a problem caused the program to stop working correctly..."

Service starts in 2 hours and our entire service is loaded on this program that will not load.

Help!

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Anton Antig

Hello Robert,

I'm sorry to hear you're having problems. Can you provide some logs for troubleshooting? Below are instructions to enable & submit logs.

http://community.logos.com/forums/t/39446.aspx

Anton Antig

Logos Technical Support

Allen Petersen

Robert,

I have corrected your presentation data. The problem was caused
by a video file uploaded on a Mac that had characters in its filename that are not
valid on a Windows system.

The file name was Up Next>>>>.m4v

We will update Proclaim to prevent this problem from
happening in the future.

-allen

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