THIS MIGHT HELP YOU WITH SLOW PERFORMANCE... Can any one reproduce this?

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Posts 24
Bruce Reisdorph | Forum Activity | Posted: Mon, Nov 23 2009 12:33 PM

Those of you with SLOW, poor performance in Logos 4 might want to experiment with this. 

I'm working in Vista.  I've found that when I turn off the "TABLET PC INPUT SERVICE" in the Services(local)  that Logos4 (on this particular computer, at least), smoothed out and functioned perfectlyNO performance problems, no matter what I do in Logos4.  Well there are a few things, like trying to drag floating windows is still jerky. 

I went from almost unusable, eratic performance to truly excellent performance in an instant when I turn this service off.  When I turn it back on Logos4 goes back to being eratic.

I'd be interested to see if anyone else can reproduce this or if it is just something peculiar to my set up.  BTW I have "use internet" turned off.

Try it!  Turn off "Tablet PC Input Service" :

START ->    Control Panel --->     Administrative Tools   ------->        Services   ----------->      Scroll down to "Tablet PC Input Services"   --->  Double click  ---->  Stop

This may be something unique to my set up.  And it may be only temporary.  But... thought I'd pass it along.

 

 

Posts 2872
Kevin A. Purcell | Forum Activity | Replied: Mon, Nov 23 2009 12:41 PM

I noticed no real change after turning it off. Can you give some specific examples of things you did before/after in Logos 4 that changed with this?

Posts 196
John Eggen | Forum Activity | Replied: Mon, Nov 23 2009 12:45 PM

I am on Windows 7 and this service appears to be set to manual.   Could be a change in settings from Vista to Win 7 or could be based on settings selected during OS install.

Posts 24
Stuart | Forum Activity | Replied: Mon, Nov 23 2009 12:45 PM

Hi Bruce,

I did the same test myself, even though my Logos4 was functioning well, to see if its performance was enhanced.  I found, however, that there was no discernable (at least to me) change in how Logos4 behaved.

Perhaps your fix works well if Logos4 is behaving poorly.

Thanks, though, for the tip, if it had worked, it would have been very nice.  Perhaps when I upgrade to Windows 7, Logos4 will work better!

Stuart.

Posts 2745
Bohuslav Wojnar | Forum Activity | Replied: Mon, Nov 23 2009 12:55 PM

Thanks for the info. I tried it and it looks responsive, but it is hard to say. I haven't had too bad response of the program anyway.  I will see after a longer try.

EDIT: I have VISTA and I did not have it on the manual, so I needed it to be switched off.

Bohuslav

Posts 2872
Kevin A. Purcell | Forum Activity | Replied: Mon, Nov 23 2009 1:15 PM

John Eggen:

I am on Windows 7 and this service appears to be set to manual.   Could be a change in settings from Vista to Win 7 or could be based on settings selected during OS install.

Unless you have a tablet or pointing device like that you will not have this on automatically. Mice do not count. You would need either a tabletpc or a wacom tablet device or one like it.

 

Posts 569
J. Morris | Forum Activity | Replied: Mon, Nov 23 2009 1:20 PM

Tried it... It did help (not all that much) but I also closed down and disabled some other junk that was running (and auto starting) EX. Yahoo Updater

Posts 569
J. Morris | Forum Activity | Replied: Mon, Nov 23 2009 1:21 PM

Kevin A. Purcell:

Unless you have a tablet or pointing device like that you will not have this on automatically. Mice do not count. You would need either a tabletpc or a wacom tablet device or one like it.

Mine was on automatically, and I've never plugged in a tablet or pointing divice into this Notebook.

Posts 24
Bruce Reisdorph | Forum Activity | Replied: Mon, Nov 23 2009 1:36 PM

OK,  Thanks, gentlmen, for checking it out. 

I am one of those who has a set up that is causing me to have problems with Logos4. 

BEFORE, when I had "Word by Word" activated in my "Exegetical Guide" Logos slowed way down.  Specifically the scroll bar in word by word was extremely unresponsive.  At times Word by Word would just take so long and tie things up that I would have to close it.  When I would try to click the "x" to close the Exegetical Guide it would take 5-10 seconds to respond to the click. 

BEFORE, it would sometimes take 10-20 seconds to type in one word or a scriptural reference in a search box.  The key strokes were taking that long to register.

BEFORE, when I tried to highlight a selection from a bible or reference, the selection would delay for 3-5 seconds and frequently the selection would be off.

BEFORE, there were times when logos would grind to a halt and I would have to shut it down with task manager.

BEFORE.... and here is one of the oddities:  At times Logos4 would start up and behave.  Smooth and responsive.  When this happened it had a tendency to degrade with time.  If I shut L4 down and restarted, usually 2-3 times I could get it to do well again. For awhile.

BEFORE, the CPU Usage had a distinct pattern of usage that paralleled the problematic behavior.  When I asked L4 to do something (Word by Word, eg.), the CPU usage history would go to about 70% and stay there... with only minimal variation.  When L4 was not the window in focus or if I had it minimized the CPU Usage History would start a distinctive saw tooth pattern from about 3% spiking to 55%.  This pattern will continue indefinately or until I asked L4 to wake up and do something. Then back to 70%.  I have screen shots of this if you are interested. BTW, L4 is not using too much CPU.  It uses about as much as any other program.  It's just this "pattern" seems to indicate that it is attempting to do something and gets in a loop or something.  The pattern is indicitive of the the slow performance.

Also the memory usage is odd with Logos4.  I use Adobe CS4 products.  When in those programs I can easily push the memory usage into the 3 gb+ range (I am on a 32 bit system so that's all I can use). With L4, memory usage runs up to about 1.6 gb or 63% and stays there.  L4 never asks for more memory. 

These are examples (not inclusive) of the type of problems I was having before.

AFTER......, ALL of this went away.  Every slider was smooth and immediate.  Everything works. Selections are immediate.  Typing is quick and responsive.  

As far as searches, information pane, right click response, etc., I don't think there was much difference.  BEFORE, even when the keyboard, mouse, navigation was so slow and unresponsive, the searches and all took about the same amount of time as AFTER.  (I think)  It was the interface that cleared up.   

BEFORE Word by Word was especially prone to causing the problem.  If I shut that down I got along much better.  AFTER I can use Word by Word and it is fast.

Having said all that... I have to say that I have thought I had it figured out with a number of other "fixes," too.  Only to find that the next time I rebooted or tried to start Logos4 I was back to the problem again.  So.... stay tuned.

Thanks for your interest and any suggestions you might have to offer.

AS FOR NOW... I AM A HAPPY CAMPER.  LOGOS 4 IS WORKING FOR ME.

 

 

 

 

 

Posts 298
Kaye Anderson | Forum Activity | Replied: Mon, Nov 23 2009 1:36 PM

The drawing of my screen sections is much smoother and less jumpy.  Thanks!

"But you, be sober in all things, endure hardship, do the work of an evangelist, fulfill your ministry."  2 Timothy 4:5 (NASB)

Posts 406
Danny Parker | Forum Activity | Replied: Mon, Nov 23 2009 10:55 PM

I know this may seem obvious, but be sure that you go to properties and set the function to manual or disabled. Otherwise it will reactivate at the next boot. I don't know if it has had an impact on performance for me (my performance has seemed okay), but I turned it off and set it to manual activiation.

Danny

Posts 19333
Rosie Perera | Forum Activity | Replied: Mon, Nov 23 2009 11:23 PM

Jeremiah Daniel Morris:

Kevin A. Purcell:

Unless you have a tablet or pointing device like that you will not have this on automatically. Mice do not count. You would need either a tabletpc or a wacom tablet device or one like it.

Mine was on automatically, and I've never plugged in a tablet or pointing divice into this Notebook.

So was mine, and I've never had a tablet input device either. But thanks, Bruce, for pointing out a useless service that I don't need hogging memory or CPU time. I've never yet taken the time to go through all my services carefully and disable the ones I don't need. But that would be a good thing for anyone who is experiencing any sort of slowness on their PC to do. There are sites that describe what all those things are for and whether you need them or not. Be careful about disabling anything before you know what it does! Here are some of the best of those sites:

Posts 15
Ben Crous | Forum Activity | Replied: Tue, Nov 24 2009 1:19 AM

No

Don't see a improvment. Sorry.

Ben

Posts 2872
Kevin A. Purcell | Forum Activity | Replied: Tue, Nov 24 2009 7:29 AM

Jeremiah Daniel Morris:

Kevin A. Purcell:

Unless you have a tablet or pointing device like that you will not have this on automatically. Mice do not count. You would need either a tabletpc or a wacom tablet device or one like it.

Mine was on automatically, and I've never plugged in a tablet or pointing divice into this Notebook.

that is strange because default is manual

maybe your OEM turns it on for some reason

Posts 24
Bruce Reisdorph | Forum Activity | Replied: Tue, Nov 24 2009 1:49 PM

Kevin A. Purcell:

Unless you have a tablet or pointing device like that you will not have this on automatically. Mice do not count. You would need either a tabletpc or a wacom tablet device or one like it.

 

Can you give some specific examples of things you did before/after in Logos 4 that changed with this?

 

Kevin, et. al.,

I have a Wacom tablet installed, so that is why mine was on.  It is also possible that the reason it was a problem for me is because I had the tablet installed.  I should check that out.  Maybe the tablet is creating some kind of conflicts?

Does anyone out there have a tablet installed AND are having trouble with L4?

Danny, do you know if setting a service to "manual" will keep it from turning itself on, or should I "disable?"  I think I disabled it.  What's the difference?

 

Kevin,  you asked regarding the specifics of Before and After.  Do you have any thoughts regarding the L4 behavior I described above and what you think might be doing this?

As of now L4 is still humming along fine for me.  I'm happy.

 

 

Posts 2872
Kevin A. Purcell | Forum Activity | Replied: Tue, Nov 24 2009 1:58 PM

Bruce I had some of the same issues. However, for me it went away when I reformatted and reinstalled Windows and Logos4.  I read here on the forum that clearing out the temp folder and browser cache might help.

Posts 406
Danny Parker | Forum Activity | Replied: Tue, Nov 24 2009 8:46 PM

From a Microsoft white paper entitled Services in Windows  (works the same in XP)
A key characteristic of a service is how it is started up. The SCM has a database that includes information on how each service should be started. There are three startup types:

·         Automatic. The SCM automatically starts these services during the system's boot process. They are often called auto-start services.

·         Manual. These services must be started manually with the Control Panel Administrative Tools application, with the sc.exe command-line tool, or programmatically with the StartService function. They are often called demand-start services.

·         Disabled. These services cannot be started. To start a disabled service, the user must first change the startup type to automatic or manual.

In other words, automatic means the service is always activated after a reboot even if you turned it off through control panel. The Manual setting turns off the service unless either manually turned on, or a program needs this service and is coded to start the service programmatically. In other words a program that needs this service could be programmed to turn the service on without your manual intervention. Disabled means the only way it can be activated is manually through control panel.

If you have a tablet, it is possible that there may be system code to activate it programmatically when needed. If you really want to ensure it never is activated, then you might need to have it disabled. However, I assume that your tablet would then be inoperable.  Since I have nothing that should activate the code, it would make no difference for me whether I mark it manual or disabled it.

 

Posts 10
James Huffman | Forum Activity | Replied: Fri, Feb 12 2010 11:39 AM

Thanks you for this info. I did it and we will see how it does. My main problem is putting in Notes. When I right click to put in a note my laptop just looks at me then the screen goes blank and it says Logos 4 not responding- 15-20 sec. later the screen comes back for me to add the note. For each note I add it takes approx 35-45 sec. I'm hoping this addition of turning off the tablet will help.

  Have you had any trouble adding notes. I don't have any trouble hovering over a notes item and opening it up jsut adding it.

 

  Thanks Steve Huffman

Posts 196
Dan Pogue | Forum Activity | Replied: Sat, Feb 13 2010 11:05 AM

     I used the system upgrade from Windows Vista to Wondows 7 with this laptop.  In the task mananger I went from 31 processes running to over 60 processes running with Windows 7 installed.  Thanks Rosie for the webpage for narrowing down the process list.  For those of us who like to listen to music while we work...wmp (windows media player) is a system hog and runs at 50% usage...I also noticed that the wmp network was also on and I disabled that (another huge system hog.  Is there someone who can explain what the system idle actually does...I have noticed this takes alot of usage also and not sure what it pertains to...I have also tried without efect to delete this process...won't happen.  Hope this helps someone...

danp

Posts 5573
Forum MVP
Rich DeRuiter | Forum Activity | Replied: Sat, Feb 13 2010 11:57 AM

Dan Pogue:
Is there someone who can explain what the system idle actually does...I have noticed this takes alot of usage also and not sure what it pertains to...I have also tried without efect to delete this process...won't happen.  Hope this helps someone...

System Idle process is just Windows way of saying "I"m not doing anything right now. In fact, let me tell you exactly how much I'm not doing."

Don't delete or disable, it doesn't really steal usage, it just shows what is not being used.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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