Server Load Problems.

I believe that something went bad this morning with proclaim in general. I preach/teach from proclaim and I could not open it on my ipad after about 10:00 am central time and it never worked again until after worship (11:30 am) . I think proclaim servers went wonky. I have been noticing increasing server lag on Sunday Mornings. I would like to encourage proclaim to invest in greater server load support, because the time for flakiness is not at 10-11 am at worship time when a pastor is getting ready to preach and teach.

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Comments

Matthew Peterson

We are addressing server load issues for peak times, Michael. Let us know if you have any issues this Sunday as you present.

Jonathan Albright

https://community.logos.com/discussion/comment/449093#Comment_449093

We are having issues as well. It gets stuck on "Syncing" on startup. It is as if the Proclaim servers are unreachable to download content.

Jonathan Albright

https://community.logos.com/discussion/comment/449109#Comment_449109

Now we can't sign in at all.

Hosanna Palm Beach

https://community.logos.com/discussion/comment/449110#Comment_449110

Same here can't connect service going to start in 30 minutes HELP!!!

Hosanna Palm Beach

https://community.logos.com/discussion/comment/449093#Comment_449093

Same issue service will start in 30 minutes HELP!!

Michael Walters

https://community.logos.com/discussion/comment/449093#Comment_449093

Same problem again this week. Please fix this soon! We cannot keep operating like this.

Robert Nutzhorn

https://community.logos.com/discussion/comment/449126#Comment_449126

Very, very frustrating this morning. I had to continually press the sync button after errors syncing came up again and again again... Finally, 10 minutes after the service started, Proclaim was synced. This may just push me back to Media Shout!

Matthew Peterson

https://community.logos.com/discussion/comment/449309#Comment_449309

I apologize. You were part of a small number of users that experienced a sync issue this past Sunday for a short period of time. We are addressing the issue with some architectural changes to keep this from happening again in an update to Proclaim this week.