I am trying to upload background videos and it only pulls up a black screen with the name of the video. Have tried multiple formats. Please help.
Jason, could you please post your log files? You can find instructions on how to locate and post them here: http://community.logos.com/forums/t/39446.aspx
One thing to note is that the Proclaim.log file is refreshed each time you restart the app, so the most helpful thing would be to try uploading a a background video during a session and then sending us the log file once you've done that. Thank you.
Program Version: 1.8 (1.08.0.0109)Windows Version: 5.1.2600.196608Time: 2013-02-06 18:31:11 -06:00 (2013-02-07T00:31:11Z)Installed memory: 2,045 MBInstall path: C:\Documents and Settings\youth\Local Settings\Apps\2.0\9LJE1XJX.08Z\HP34PX6A.62X\proc..tion_df2f702924a397ec_0001.0008_65bf228cdfc1a24a\Proclaim.exeFree install space: 102,449 MBTemp path: C:\Documents and Settings\youth\Local Settings\Temp\Free temp space: 102,449 MB
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:31:11 -06:00 (2013-02-07T00:31:11Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:31:12 -06:00 (2013-02-07T00:31:12Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:32:43 -06:00 (2013-02-07T00:32:43Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:34:15 -06:00 (2013-02-07T00:34:15Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:35:46 -06:00 (2013-02-07T00:35:46Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:37:18 -06:00 (2013-02-07T00:37:18Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:38:50 -06:00 (2013-02-07T00:38:50Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:40:21 -06:00 (2013-02-07T00:40:21Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:41:53 -06:00 (2013-02-07T00:41:53Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:43:24 -06:00 (2013-02-07T00:43:24Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:43:25 -06:00 (2013-02-07T00:43:25Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:44:56 -06:00 (2013-02-07T00:44:56Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:46:28 -06:00 (2013-02-07T00:46:28Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:47:59 -06:00 (2013-02-07T00:47:59Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:49:31 -06:00 (2013-02-07T00:49:31Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAffinedFromLocalUri>b__b() at Libronix.Utility.Windows.BitmapSourceUtility.NullIfFailedCreation[T](Func`1 fn)
Program Version: 1.8 (1.08.0.0109)Time: 2013-02-06 18:51:03 -06:00 (2013-02-07T00:51:03Z)Failed to create BitmapFrame.System.NotSupportedException: No imaging component suitable to complete this operation was found. ---> System.Runtime.InteropServices.COMException (0x88982F50): Exception from HRESULT: 0x88982F50 --- End of inner exception stack trace --- at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle) at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache) at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapFrame.Create(Uri bitmapUri, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption) at Libronix.Utility.Windows.BitmapSourceUtility.<>c__DisplayClassc.<CreateThreadAff
If we cant get videos to load we can't use this. Thanks for the help. Also when looking at the formats, it looks like the songs are not made for video backgrounds pleasde advise. Thanks
Jason, I have followed up with you via email.
This is an on going problem for many users to include me. I just tried to upload a video background and it fails. It has been doing this since the previous update. If this cannot be fixed then Logos should refund people's money and let this be free since we are basically beta testing it for them.
