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nick scarantino | Forum Activity | Posted: Fri, Jan 18 2013 9:09 AM

I  have tried to put an audio track on a content slide, however no audio plays when i go on-air. 

 

The sound computer is on and working and my computer is up to date with Windows XP SP 3.

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Graham Criddle | Forum Activity | Replied: Fri, Jan 18 2013 9:22 AM

Hi Nick

I've just tried this and it seems to work fine for me (I am on Windows 7 but that shouldn't affect anything)

What do you get when you look at the audio settings for the content slide? 

Mine is shown below

Graham

Posts 10
nick scarantino | Forum Activity | Replied: Fri, Jan 18 2013 9:26 AM

That's exactly what mine looks like as well. it works on my Windows 7 computer as well. Also, videos are not working on our Windows XP computer but are on my Windows 7 computer. This is the first time this problem  has happened... did they break something in an update?

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Ann Boyles | Forum Activity | Replied: Fri, Jan 18 2013 11:43 AM

Nick, which version of Windows Media Player do you have installed on your XP machine? On my version of WMP, you can right click the toolbar, then select Help > About Windows Media Player, and you'll see the version number in the resulting pop-up.

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