I assumed this was a piracy cost reduction thing. I guess it also makes sense, that this is a way to offset the inevitable calls to TS that come with a transfer, I acquired my Scholar's Library that way, and made I believe 3 TS contacts.
Brian Whalen
http://www.mcnazarene.com
[[AUTHOR EDITED REST OF POST IN ORDER TO NOT MAKE TOTAL FOOL OUT OF SELF AGAIN]]
As far as the whole "employee" thing goes, the entire transfer transaction could be done electronically, costing Logos NOTHING in order to make the license transfer occur. In fact, we were recently discussing how we would implement that ourselves in the event we had to insert license codes in some of our products. We could electronically perform the transfers and never have to worry about a thing. Simple, secure, and it works.
Nathan Parker
Visit my blog at http://focusingonthemarkministries.com
Joe Miller: Bob Pritchett: Sorry it's taken so long for me to jump in on this. I've been wrestling the policy dragon. BOTTOM LINE: We're removing the 10% fee and setting the fee at a fixed $20. Thanks Bob for taking the time to work this out and doing what is right be all of your customers.
Bob Pritchett: Sorry it's taken so long for me to jump in on this. I've been wrestling the policy dragon. BOTTOM LINE: We're removing the 10% fee and setting the fee at a fixed $20.
Sorry it's taken so long for me to jump in on this. I've been wrestling the policy dragon.
BOTTOM LINE:
We're removing the 10% fee and setting the fee at a fixed $20.
Just read this after submitting my post.
Thanks Bob! Sounds better, although if you look what I said about automating the process, that might allow you to even drop the $20 fee if you can automate things. We've got a great idea here in place I'd be willing to share more with you if you'd like. This would make the license transfer much easier.
I'm reading this at 3:00 AM and as always I opened my big mouth before reading everything.
Thanks again Bob, and if you'd like me to talk to you more about automating the license transfer (after I get a good night's rest and clear my head) I'd be happy to. It'd probably save you and your customers a lot of time and money in the long run.
Thanks and goodnight!
A very sleepy Nathan Parker
PS. I'm going to have to quit offering 24/7 support. :-)
Phil,
This is the second or third time someone has come to this old thread making brash and angry statements only to find Bob has already resolved the issue.
Might I suggest you edit the first post and put a link to Bob's answer.... or quite simply delete the thread and post Bob's answer in the FAQ section. It sure would prevent further miscommunications.
Joe
Joe Miller: Phil, This is the second or third time someone has come to this old thread making brash and angry statements only to find Bob has already resolved the issue. Might I suggest you edit the first post and put a link to Bob's answer.... or quite simply delete the thread and post Bob's answer in the FAQ section. It sure would prevent further miscommunications. Joe
Good suggestion. Thanks.
Bohuslav
Joe Miller:Hi Nathan, You wrote, "[[AUTHOR EDITED REST OF POST IN ORDER TO NOT MAKE TOTAL FOOL OUT OF SELF AGAIN]]" For those of us who subscribe via email, too late. We got your first post. Lesson learned buddy.. don't post before you read. :-) Joe
Hee hee! Yeah, I figured that out later when I got the email. I was too tired last night to even figure out that one. Oh well, for those that subscribe via email you got a nice little juicy thing to read that the rest didn't get to. :-)
Anyway, glad this is resolved. This is definitely better than the previous plan, and I believe down the road Logos can come up with ways to even make license transfers better for users through automation. I'm sure willing to post some suggestions if they need it (I know you're all saying, "I bet.")
Good idea on the suggestion to Phil. Posting it at the top or creating a new thread or new link or something with the resolved issue saves us from having to wade through the group to find the resolution and post comments that we (as in I) later regret. That would be great to update that.
Why is it putting me as the author of this thread when I only replied (and I big one at that)? I'm guessing the forum engine like to blame the author on whoever yacks the most? :-)
Seriously, just wondering why I'm showing up as the author.
Thanks!
Nathan
I believe "Author" should probably be labeled "Last Poster". I note that I am now listed as Author.
Jack
Nathan Parker: Why is it putting me as the author of this thread when I only replied (and I big one at that)? I'm guessing the forum engine like to blame the author on whoever yacks the most? :-) Seriously, just wondering why I'm showing up as the author. Thanks!
Enable-and-Submit-Log-Files | Install
JackCaviness: I believe "Author" should probably be labeled "Last Poster". I note that I am now listed as Author.
No, I think this is correct. You are the author of the last post and those links are supposed to be pointing to the last post (even though they aren't. Leastwise they don't navigate me to the most recent post when I click on them).
A link to the person who started the thread should be labeled "Originator".
Yours in Christ
John
John, you may know this, but you can navigate to the last post by clicking on the time stamp of the post located at the far right side of the screen.
David B Phillips: John, you may know this, but you can navigate to the last post by clicking on the time stamp of the post located at the far right side of the screen.
Although I am not John , you made my day. I did not know we can do that. I was always angry on the system to click on the forum and than to the last page. Thank you so much for that simple trick information.
Bob, thank you for the gracious and thoughtful response. I'm only a newcomer to this discussion. But having just purchased Logos for Mac a couple of months ago, this gives me great confidence in the company's transparency and integrity.
JackCaviness: Nathan I believe "Author" should probably be labeled "Last Poster". I note that I am now listed as Author. Jack Nathan Parker: Why is it putting me as the author of this thread when I only replied (and I big one at that)? I'm guessing the forum engine like to blame the author on whoever yacks the most? :-) Seriously, just wondering why I'm showing up as the author. Thanks!
I'm seeing what's up now. Yeah, something needs to be "reworded" for clarity.
Bob,
I certainly appreciate your answer. It is well reasoned and most fair. I do trust you to do the right thing. You have proven trustworthy in the past. Thanks for caring.
Sometimes a license exchange results in more sales for Logos. My case for example: Another loyal Logos customer asked me to sell him my license to a commentary no longer available through Logos. I seldom used that particular commentary, but i wanted to upgrade my Logos library. The result is that by selling him my license on a commentary, I was greatly helped in the purchase of the Scholar's Platinum edition. That made everyone a winner: the other user, me, and Logos who got more sells.
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley
Hi Bob, thank you for explaining the policy so extensively and clearly. The explanation why Logos cannot support reselling part of a 'killer deal' is very clear. I can see that you are doing everything to run an honest business, you have earned my respect. I have been a Logos user since 1993 and I am impressed. Keep walking in this direction under God's guidance, and you may enjoy the favor of the Lord!
Bob, thanks for this explanation. I have ben with Logos since the days of floppy discs and have gathered over the years a huge library from many sources. I wanted to give my entire account with all of my books to a younger chap just entering seminary when I retire. As things stand presently, would there be a one-time transfer fee of $20?
Dr. Quentin Johnston:As things stand presently, would there be a one-time transfer fee of $20?
Yes. Just remind your lucky chap, there's a one-time transfer limit (previous students endlessly transferring ... and refunding too, I assume).
Nota Bene...readers should alert themselves to the caveat that this thread is over a decade old. The info in it may be current and relevent, but considering that the subject matter concerns the digital realm, where things can change rapidly, I wouldn't assume that to be the case. A more current voice should be consulted to confirm the current status of this issue.
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