Cloudburst! Over 4GB of resources being downloaded!! Can't stop it!!!

Tony Thomas
Tony Thomas Member Posts: 445 ✭✭
edited November 2024 in English Forum

Logos Cloud is a misnomer.  Over 4GB of resources being downloaded.  Per customer service, no way to turn off the Logos Cloud free trial download.  So, I will use up 9GB of bandwidth on 2 computers for content that will go "poof" on July 1st.  Except it will still be on my hard drive.  Did anyone at Logos think this through?

Director of Zoeproject 

www.zoeproject.com

Comments

  • Mark Smith
    Mark Smith MVP Posts: 11,829

    Did anyone at Logos think this through?

    Maybe the better question would be, why wasn't the potential size of the download advertised? I am sure they thought through the size of it.

    In fairness they did tell us that we would be getting a library that is a close equivalent to a Diamond size library.

    "The $49.99/mo. option will give you all functionality and a Diamond-sized library."

    So 4 GB should not be a complete surprise if we thought this through (I didn't, but am OK with it).

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Bruce Roth
    Bruce Roth Member Posts: 328 ✭✭

    I think the name "Logos Cloud" is the real problem.  Implied at first glance for a lot of folks that the resources were in the cloud.  I sure wasn't expecting a download of all those resources. 

  • SineNomine
    SineNomine Member Posts: 7,012 ✭✭✭

    If you are starting from scratch, the download is stated by Faithlife to be over 7 GB.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Tony Thomas
    Tony Thomas Member Posts: 445 ✭✭

    That wasn't really made that clear...I thought it would be cloud access only.  Oh well...I'm glad I primarily use a Chromebook these days!

    Director of Zoeproject 

    www.zoeproject.com

  • NK
    NK Member Posts: 199 ✭✭✭

    I similarly assumed Logos Cloud would be--- cloudy.  I subscribed for the free month to see what it would be like, but when the month is done, is there a way to clean-up the deluge (4 gb worth)?  Can I delete the content afterwards?

  • Andrew Malone
    Andrew Malone Member Posts: 123 ✭✭

    I'm one more victim of the (very aptly titled) cloudburst. I was surprised to find that June's free book of the month seemed to be chewing up 3.2GB.

  • Abram K-J
    Abram K-J Member Posts: 380 ✭✭

    Yeah--this is odd, especially since logoscloud.com shows a picture of the Web app (app.logos.com). That's more what one expects with "Cloud," especially since none of the marketing copy (that I can find) suggests you access Logos Cloud via... er... your desktop.

    Does one have to have Logos Now to access the Web app, or does Logos Cloud include access to it?

    Abram K-J: Pastor, Writer, Freelance Editor
    Blog: Words on the Word

  • Tony Thomas
    Tony Thomas Member Posts: 445 ✭✭

    My library exploded from about 1,200 books to almost 3,000!  I hope I will be able to get these 1,800 books off my system when they are disabled at the beginning of July.  I have a feeling that the only way will be to do a complete uninstall and reinstall with many hours of indexing.  What a pain!!

    Director of Zoeproject 

    www.zoeproject.com

  • Mark Smith
    Mark Smith MVP Posts: 11,829

     I have a feeling that the only way will be to do a complete uninstall and reinstall with many hours of indexing.

    FL is aware of this issue and are working on a plan to deal with it. This issue was raised in another thread (which I can't find at the moment) and that was FL's response.

    Ah, the fun of essentially being a beta-tester of Logos Cloud!

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Tony Thomas
    Tony Thomas Member Posts: 445 ✭✭

    If only the Logos Cloud would stay in the cloud!  [:)]

    Director of Zoeproject 

    www.zoeproject.com

  • SineNomine
    SineNomine Member Posts: 7,012 ✭✭✭

    Abram K-J said:

    Does one have to have Logos Now to access the Web app, or does Logos Cloud include access to it?

    Logos cloud includes access to it.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Abram K-J
    Abram K-J Member Posts: 380 ✭✭

    Abram K-J: Pastor, Writer, Freelance Editor
    Blog: Words on the Word

  • Kent
    Kent Member Posts: 529 ✭✭

    If they don't come off your computer you may find yourself receiving updates to the sources you cannot use. I hope you don't have to go through that but Logos Cloud is still Beta.

  • David Carter
    David Carter Member Posts: 1,099 ✭✭✭

    I think the name "Logos Cloud" is the real problem

    Yes, a real misnomer if ever there was one.

    I sure wasn't expecting a download of all those resources. 

    I don't think anybody was

  • Juanita
    Juanita Member Posts: 1,339 ✭✭✭

    If only the Logos Cloud would stay in the cloud!  Smile

    From what little I read, I, too, thought this was not going to be a huge download of resources.  I did not sign up for it and am very glad based on what others have said.  I don't want clutter on my hard drive.  What I really like is my experience of Logos on the iPad, without downloading resources.  I can use my resources, run Guide reports-all without downloading anything but the app.  

  • Graham Criddle
    Graham Criddle MVP Posts: 33,249

    Abram K-J said:

    Yeah--this is odd, especially since logoscloud.com shows a picture of the Web app (app.logos.com). That's more what one expects with "Cloud," especially since none of the marketing copy (that I can find) suggests you access Logos Cloud via... er... your desktop.

    https://logoscloud.com/ has:

    "Download and install on your Mac or PC, use the mobile app on the go, or access through a web browser (beta)"

    which suggests that you can use it from your desktop and this does involve downloading resources.

  • NK
    NK Member Posts: 199 ✭✭✭

    https://logoscloud.com/ has:

    "Download and install on your Mac or PC, use the mobile app on the go, or access through a web browser (beta)"

    which suggests that you can use it from your desktop and this does involve downloading resources.

    Yes, but I too read that last line "or access through a web browser (beta)" as suggesting that it would be fully cloud-based service (ie Biblia), just with more functionality.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,950

    NK said:

    Yes, but I read that last line "or access through a web browser (beta)" as suggesting that it would be fully cloud-based service (ie Biblia), just with more functionality.

    It can be for those who don't download the application. It is intended primarily for those who want only the cloud-based service but it does integrate with the other Faithlife products.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Andrew Malone
    Andrew Malone Member Posts: 123 ✭✭

    "Download and install on your Mac or PC, use the mobile app on the go, or access through a web browser (beta)"

    which suggests that you can use it from your desktop and this does involve downloading resources.

    I've seen this, but the "or" implies to me that download would be one option. It obviously is an option ... but not one that's explained in advance to existing desktop users. [:S]

  • Andrew Malone
    Andrew Malone Member Posts: 123 ✭✭

    I hope I will be able to get these 1,800 books off my system when they are disabled at the beginning of July.  I have a feeling that the only way will be to do a complete uninstall and reinstall with many hours of indexing.

    There is a discussion on some other thread (which, like Mark, I can't put my finger on right now). But there was a useful insight there, which I'm just now trying for myself:

    • I've opened my library pane
    • I've made visible the category "Last Updated" and sorted by that.
    • I can now bulk select the 1,371 resources that arrived "Yesterday".
    • I can bulk tag them with some obvious tag like "CLOUD-TO-DELETE".
    • When time comes, I should be able to identify, compile and delete ("hide") these resources in one move.

    As others have noted, I might want to give a moment's thought to any resource that did legitimately update then. I'm aware of one that I expect to keep. So I'll need to go and manually un-tag it. Or download it fresh once I've scuttled the others.

  • NK
    NK Member Posts: 199 ✭✭✭

    I hope I will be able to get these 1,800 books off my system when they are disabled at the beginning of July.  I have a feeling that the only way will be to do a complete uninstall and reinstall with many hours of indexing.

    There is a discussion on some other thread (which, like Mark, I can't put my finger on right now). But there was a useful insight there, which I'm just now trying for myself:

    • I've opened my library pane
    • I've made visible the category "Last Updated" and sorted by that.
    • I can now bulk select the 1,371 resources that arrived "Yesterday".
    • I can bulk tag them with some obvious tag like "CLOUD-TO-DELETE".
    • When time comes, I should be able to identify, compile and delete ("hide") these resources in one move.

    As others have noted, I might want to give a moment's thought to any resource that did legitimately update then. I'm aware of one that I expect to keep. So I'll need to go and manually un-tag it. Or download it fresh once I've scuttled the others.

    Nice solution!

  • Andrew Malone
    Andrew Malone Member Posts: 123 ✭✭

    Still other tagging options are being discussed in the Introducing Logos Cloud thread.