Bug- logos 6 crashes

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Posts 25
Pablo Zepeda | Forum Activity | Posted: Thu, Jul 2 2015 7:20 AM

 Yesterday I updated my software . Now every time I start the program it crashes after about four seconds .

 I updated on my laptop and my tablet it does the same thing (  it crashes after about four seconds after started .

 If I disable the Internet on my computers it works fine .

i think the problem is when it syncs.

 Any idea to fix this problem? 

 Thank you 

windows 8.1 64bit on all 3 pcs 

Posts 501
SteveHD | Forum Activity | Replied: Thu, Jul 2 2015 7:28 AM

If this is the same as mine https://community.logos.com/forums/t/107018.aspx then you can hold the CTRL key as you start. Do not click on the home tab. The page will be all grey and blank but you can use the books, search and all. Go to program preferences and change the default page to blank. That will allow you to start Logos without the error. This is if you are having the same issue but it sounds very similar.

Posts 25
Pablo Zepeda | Forum Activity | Replied: Thu, Jul 2 2015 9:48 AM

 It works fine thank you .

if I set the homepage back the problem come back too.

Do you think that they might be working on an update to fix this problem? thank you

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Thu, Jul 2 2015 9:52 AM

Pablo Zepeda:
Do you think that they might be working on an update to fix this problem? thank you

We are currently working on a fix for this problem. Sorry for the trouble in the meantime!

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 25
Pablo Zepeda | Forum Activity | Replied: Thu, Jul 2 2015 9:53 AM

Thank you

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Thu, Jul 2 2015 1:08 PM

Dylan Rondeau:

Pablo Zepeda:
Do you think that they might be working on an update to fix this problem? thank you

We are currently working on a fix for this problem. Sorry for the trouble in the meantime!

6.4 SR-2 has just shipped, which disables the Faithlife Notifications section which was causing the crash. It will be re-added once we address these issues.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 25
Pablo Zepeda | Forum Activity | Replied: Thu, Jul 2 2015 1:10 PM

Good thanks

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