crash: after opening Search

had L4 open since last night. Had my normal layout open. Had been viewing the NIV this morning. Clicked on Search, window opened briefly in one of the panes, crashed and windows displayed the image below. Have been running in the Offline mode via sign-in screen. Have had 5 crashes since Feb 8th, all happened during different operations.

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Log file: 0755.Logos4 (9).zip

L4 ver: 4.0aSr3

my system: see signature below

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Operation when crash date post

opening Search 2/20 this post

viewing Morpho-Syntax 2/17 http://community.logos.com/forums/t/11938.aspx

opening Home Page (offline) 2/15 http://community.logos.com/forums/t/11782.aspx

enter word in Passage Analysis 2/12 http://community.logos.com/forums/t/11618.aspx

open Bookmark using Ctrl + 4 2/8 http://community.logos.com/forums/t/11327.aspx

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No other apps are crashing

ran complete HD test via windows tools (no problems), 107 GB avail space

ran complete RAM test via windows tools (no problems), with L4 & apps open, phys mem in use = 61%

Working Offline via sign-in screen.

Same type of crash each time, L4 quits responding to Windows

Upon restarting L4 (no reboot necessary) it works fine.

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Comments

steve clark

Bump

Melissa Snyder

https://community.logos.com/discussion/comment/95251#Comment_95251

No crash info in this log, but I've included the thread in another case opened on your opening bookmark crash. I don't have any new information on that yet. Are any of the crashes you've reported reproducible?

Thanks,
Melissa

steve clark

https://community.logos.com/discussion/comment/95506#Comment_95506

Are any of the crashes you've reported reproducible?

Fortunately no (for me anyway [:)]). But a couple of times i lost valuable information and it took me a while to re-construct it.

but I've included the thread in another case opened on your opening bookmark crash.

Thanks!

So are the logs in the other crashes going to be used? (ones that i linked to other posts at the bottom of this Orig post). Does Logos want logs of any future crashes?

Thanks

Melissa Snyder

https://community.logos.com/discussion/comment/95522#Comment_95522

So are the logs in the other crashes going to be used? (ones that i linked to other posts at the bottom of this Orig post). Does Logos want logs of any future crashes?

Hopefully you won't encounter any more. We may be able to make sense of what's happening from the logs we have now, but if you have a crash that is reproducible, please post a description and logs.

steve clark

https://community.logos.com/discussion/comment/95753#Comment_95753

My crashes have diminished significantly. i have started clearing History regularly as i noticed that large strings were showing up in the logfiles of some of the crashes. Don't know if this is really a contributing factor. But it seems an odd coincident. Still running WorkOffline.