Bug Visual Copy Crashes
When I try to use visual copy I often get extremely slow responses or total crashes.
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
Comments
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John G said:
When I try to use visual copy I often get extremely slow responses or total crashes.
Visual Copy happens on the Logos servers, so the problem could be there or on your computer. If the later, techies would need to see logs. See my signature line for instructions.
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I have the same problem. It consistently crashes my system.
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Charles A Lee said:
I have the same problem. It consistently crashes my system.
Welcome to the forums! Sorry for your troubles Charles. [:s]
Please create a new thread, explain the issue clearly, providing appropriate details (including logs). See my signature line for assistance.
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It seems to me from the Logs that the server wasn't responding properly? If this is the case then this ought to be handled more usefully than a program freeze. eg. a message saying that the server isn't responding.
Any other thoughts?
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
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Bump, I'd be grateful for any insights
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
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John,
The log you posted doesn't seem to have a crash in it. There is an issue we're actively investigating that has to do with Visual Copy not updating properly. Are you seeing something similar to what is described at https://community.logos.com/forums/t/125685.aspx.
If not please post a log immediately after the application crashes so we can track down what's going on.
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That log was immediately after the crash! I've looked at the other post. It is similar except that the whole Logos program becomes unresponsive. It is all locked up. You can't close visual copy and carry on.
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
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John Goodman said:
That log was immediately after the crash! I've looked at the other post. It is similar except that the whole Logos program becomes unresponsive. It is all locked up. You can't close visual copy and carry on.
What you are describing isn't a crash. A crash is the application closing, not freezing.
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6.11 SR-2 fixes the hanging issue caused by editing text in Visual Copy.
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