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This post has 28 Replies | 4 Followers

Posts 153
LogosEmployee
Daniel Di Bartolo | Forum Activity | Posted: Mon, Oct 31 2016 5:19 PM

Hello, everyone!

On February 1, 2017, we will stop supporting Android 4.3 and below on all of our mobile apps. The vast majority of our users have devices running 4.4 and above, and they will be unaffected by this change.

What does this mean if I'm running 4.3 or below?

  • After 2/1/17, we can't guarantee that our apps will work properly on devices running Android 4.3 and below. 
  • If you're running 4.3 or below (not many of you are), you will still likely be able to use the app on or after 2/1, but it will eventually stop working or become unusable

What does that mean for the rest of us?

  • Nothing. Your app will continue to function as always
  • Over time, your user experience will actually improve as we are able to develop features and improvements that previously were limited by older operating systems

For those running Android 4.3 or below on an older device: we're sorry that we can no longer support your operating system. We do our best to support versions for as long as we can, but sometimes we have to make a call like this so that we can continue to provide a great app to the majority of users. 

There are some great, low-cost devices out there that run 4.4-- and I'm sure people in the forums can provide you with some great recommendations in your price range. 

Posts 1635
Robert M. Warren | Forum Activity | Replied: Mon, Oct 31 2016 7:19 PM

"Hello, Everyone!" - That has a kind of marketing tone that seems incongruous with a death sentence on some users' devices.

Similar to "Cheers," - Which ended the "he's dead, Jim" UserVoice notice on mobile sync.

Have you guys ever sent a singing telegram to the tune "The Candyman" to someone announcing that their grandmother died? Huh?

Win7/10 Android/Fire OS 5 | Fully Blinkered Calvinistic Baptist

Posts 3
Mike Helson | Forum Activity | Replied: Tue, Nov 1 2016 12:47 AM

Thanks for the update Daniel but this is a bad news for us :( As we are using android 4.3 and below. Please try and find some solution for us.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Nov 1 2016 1:32 AM

Mike Helson:

Thanks for the update Daniel but this is a bad news for us :( As we are using android 4.3 and below. Please try and find some solution for us.

Hi Mike,

As Daniel mentioned, many features in our apps will still work on Android 4.3 or below, but we cannot continue to support Android operating system versions that drop below a certain market share. The only solution is for you to purchase hardware that can run newer versions of Android.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Nov 1 2016 1:37 AM

Robert M. Warren:

Have you guys ever sent a singing telegram to the tune "The Candyman" to someone announcing that their grandmother died? Huh?

No.

Posts 12671
Forum MVP
Mark Barnes | Forum Activity | Replied: Tue, Nov 1 2016 2:05 AM

I'm affected by this change (I have an e-ink tablet running Android 4.2.2), but I bow to the inevitable. Android 4.4 was released in October 2013, and it's not unreasonable for Faithlife to want to work with an OS that's no more than three and a half years old. It's good that we've got six months' notice to make new arrangements.

It's not Faithlife's fault that Google or the tablet manufacturers have never come up with a decent way of ensuring that older devices can get updates to their OS.

NewEgg have a tablet running Android 5.1 for $35.95. Or, if you don't mind not having the Play store you could buy a used Kindle Fire for $27.99, which is more likely to receive OS updates and keep going.

Posts 1863
Jan Krohn | Forum Activity | Replied: Tue, Nov 1 2016 2:32 AM

I'm still running a very old Logos app version on an Android 2.3 eInk tablet. This combination should have been dead for many years, but it's still running more or less fine.

Only about 5% of resources wouldn't open on that device, mainly very new ones.

The last supported version of the Logos app will basically keep running on that device forever. As long as I'm not gonna force an update to a newer app version, everything will be fine.

I'm convinced that's gonna be the same for Android 4.2. If you stop updating the Logos app after 1 February, it will not suddenly cease working, and the worst thing that can happen is individual resources becoming unusable.

Therefore, no need to panic!!!

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 394
Mark Nolette | Forum Activity | Replied: Tue, Nov 1 2016 1:10 PM

As others have said, a number of people who will be affected by this news are those who have Android e-ink devices. I have a couple of other mobile devices which won't be affected by this news. However, for extended times of reading, e-ink is easier on my eyes. 

Faithlife was looking into the possibility of a simplified Android app geared toward people with e-ink devices running older Android OS. I would welcome that if it can be done. In the meantime, I'll use my e-ink device as long as I can read my FL resources on it. Judging from what Jan says, it might be a long while yet.  

Posts 879
P A | Forum Activity | Replied: Wed, Nov 2 2016 10:23 AM

How do I tell what version of Android I have?

P A

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Wed, Nov 2 2016 11:37 AM

P A:

How do I tell what version of Android I have?

P A

Please see http://www.howtogeek.com/230737/how-to-find-out-which-version-of-android-you-have/ .

Alternatively, you can visit this site on your Android device: https://whatismyandroidversion.com/ 

Posts 879
P A | Forum Activity | Replied: Wed, Nov 2 2016 11:52 AM

6.0.1Smile

Looks like I am ok

P A

Posts 2522
SineNomine | Forum Activity | Replied: Fri, Nov 11 2016 9:11 AM

Jan Krohn:
I'm convinced that's gonna be the same for Android 4.2. If you stop updating the Logos app after 1 February, it will not suddenly cease working, and the worst thing that can happen is individual resources becoming unusable.

I need to remember to do that.

FaithLife, please give us a reminder announcement or something in January, if you don't mind.

Posts 204
David Wanat | Forum Activity | Replied: Sat, Nov 12 2016 4:49 PM

Not sure if this is workable, but since I have 4.2.2 and no likely chance to upgrade soon, I'll throw it out there. Can you consider leaving us with a Legacy version of Logos/Verbum that allows us to download and read the works we own while you continue to update the app for people with Android ≥ 4.3?

Retina MacBook Pro. i5 2.6ghz 8gb RAM, 512mb SSD (Late 2013). macOS 10.14. iPad Mini 4–128gb

Verbum 8 Silver, Orthodox 8 Bronze. Starter sets: Anglican, Baptist, Lutheran, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Sat, Nov 12 2016 6:54 PM

David Wanat:

Not sure if this is workable, but since I have 4.2.2 and no likely chance to upgrade soon, I'll throw it out there. Can you consider leaving us with a Legacy version of Logos/Verbum that allows us to download and read the works we own while you continue to update the app for people with Android ≥ 4.3?

Yes, this is already taken care of.

Posts 18
Bob W | Forum Activity | Replied: Sun, Nov 13 2016 1:12 PM

Kevin Byford (Faithlife):

David Wanat:

Not sure if this is workable, but since I have 4.2.2 and no likely chance to upgrade soon, I'll throw it out there. Can you consider leaving us with a Legacy version of Logos/Verbum that allows us to download and read the works we own while you continue to update the app for people with Android ≥ 4.3?

Yes, this is already taken care of.

I have a new android 4.4.2 phone and would like to install Logos but when I try to install it says Logos isn't compatible with my phone.  Can you tell me where I can download an older version of Logos for Android?

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Sun, Nov 13 2016 7:06 PM

Bob W:

Kevin Byford (Faithlife):

David Wanat:

Not sure if this is workable, but since I have 4.2.2 and no likely chance to upgrade soon, I'll throw it out there. Can you consider leaving us with a Legacy version of Logos/Verbum that allows us to download and read the works we own while you continue to update the app for people with Android ≥ 4.3?

Yes, this is already taken care of.

I have a new android 4.4.2 phone and would like to install Logos but when I try to install it says Logos isn't compatible with my phone.  Can you tell me where I can download an older version of Logos for Android?

Please create a new post and include information about the specific device you are using.

Posts 12671
Forum MVP
Mark Barnes | Forum Activity | Replied: Tue, Jan 3 2017 3:55 PM

Daniel Di Bartolo:
On February 1, 2017, we will stop supporting Android 4.3 and below on all of our mobile apps.

Can you confirm the implications for Kindle Fire users? Can we assume that you will require Fire OS v4 and above (which I think will eliminate first and second generation Fires)?

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Wed, Jan 4 2017 9:40 AM

Mark Barnes:
Can you confirm the implications for Kindle Fire users? Can we assume that you will require Fire OS v4 and above (which I think will eliminate first and second generation Fires)?

Hi Mark,

Yes, Fire OS 4 and above will be required, which is equivalent to Android 4.4.2.

Posts 3
Mike Helson | Forum Activity | Replied: Sun, Jan 29 2017 10:40 PM

Daniel, this is not a good news. Currently, I have 4.2.2 version and no likely chance to upgrade soon Kindly provide us with some solution.

Posts 5
Martin Valman | Forum Activity | Replied: Wed, Feb 8 2017 4:01 AM

is it possible to rum Logos on any e-ink tablet after 1 feb?

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