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Posts 1163
LimJK | Forum Activity | Posted: Sun, Feb 12 2017 4:12 AM

Hi,

My Environment:

  • MacBookPro 15" Retina Late 2013
  • macOS Siera 10.12.3 (16D32)
  • Text to Speech Voice Ting-Ting Chinese (China)

Steps to Crash:

  • Start Logos 7.4
  • Open ZH-CUNPSMP 2013-05-31T16:41:43Z to John 1:1
  • (the same happened to ZH-CUNPTRD 2017-01-20T13:51:25Z)
  • Start Read aloud ... nicely, when it hits verse 10 ... Logos Crashed

This are the logs:

3404.LogosLogs.LimJK.20170212-200012.zip

JK

MacBookPro Retina 15" Mid 2014 2.5GHz RAM:16GB SSD:512GB macOS Mojave 10.14.1 | iPhone X iOS 12.1

Posts 1163
LimJK | Forum Activity | Replied: Wed, Feb 15 2017 7:43 AM

I have tried with ALL the Chinese voices in macOS Sierra below, each crash at different verses.

JK

MacBookPro Retina 15" Mid 2014 2.5GHz RAM:16GB SSD:512GB macOS Mojave 10.14.1 | iPhone X iOS 12.1

Posts 3141
LogosEmployee
Tommy Ball | Forum Activity | Replied: Wed, Feb 15 2017 2:06 PM

Hi LimJK,

Thank you for the report and details. I'm looking into this now.

 

Posts 1163
LimJK | Forum Activity | Replied: Wed, Feb 15 2017 7:10 PM

Tommy Ball:

Thank you for the report and details. I'm looking into this now.

Tommy,

Thank youSmile

JK

MacBookPro Retina 15" Mid 2014 2.5GHz RAM:16GB SSD:512GB macOS Mojave 10.14.1 | iPhone X iOS 12.1

Posts 3141
LogosEmployee
Tommy Ball | Forum Activity | Replied: Thu, Feb 16 2017 8:28 AM

I wasn't able to replicate the crash. I downloaded LLS:ZH-CUNPSMP, set the system voice to Ting-Ting, and started reading from 2Chronicles 1:1. It didn't crash into verse 3. What verse are you starting from where it crashes and what speaking rate do you have it set to both in Logos and in the OS accessibility section for Speech?

 

Posts 247
LogosEmployee
Philip Peng | Forum Activity | Replied: Thu, Feb 16 2017 9:35 AM

Tommy Ball:

I wasn't able to replicate the crash. I downloaded LLS:ZH-CUNPSMP, set the system voice to Ting-Ting, and started reading from 2Chronicles 1:1. It didn't crash into verse 3. What verse are you starting from where it crashes and what speaking rate do you have it set to both in Logos and in the OS accessibility section for Speech?

Hi, Tommy,

When I tried both Mei-Jia (Chinese Taiwan) and Ting-Ting (Chinese China), let them read the Chinese Commentary (LLS:CHTNTC62MK).  Logos crashed after about 15-20 seconds.  I can reproduce this bug.  Thank you.

Best regards,

Philip

Posts 3141
LogosEmployee
Tommy Ball | Forum Activity | Replied: Thu, Feb 16 2017 11:17 AM

I've reported this to development. Thank you for bringing it to our attention, LimJK.

 

Posts 1936
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Jun 12 2017 11:45 AM

LimJK:

Hi,

My Environment:

  • MacBookPro 15" Retina Late 2013
  • macOS Siera 10.12.3 (16D32)
  • Text to Speech Voice Ting-Ting Chinese (China)

Steps to Crash:

  • Start Logos 7.4
  • Open ZH-CUNPSMP 2013-05-31T16:41:43Z to John 1:1
  • (the same happened to ZH-CUNPTRD 2017-01-20T13:51:25Z)
  • Start Read aloud ... nicely, when it hits verse 10 ... Logos Crashed

This are the logs:

3404.LogosLogs.LimJK.20170212-200012.zip

This crash has been fixed in 7.7

Posts 1163
LimJK | Forum Activity | Replied: Mon, Jun 12 2017 6:45 PM

Philana R. Crouch:

This crash has been fixed in 7.7

Philana,

Thanks, I confirmed that I can read a full chapter without crashing on 7.7 RC2

JK

MacBookPro Retina 15" Mid 2014 2.5GHz RAM:16GB SSD:512GB macOS Mojave 10.14.1 | iPhone X iOS 12.1

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