24 Hour MM not allowing a vote

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Mark Smith | Forum Activity | Posted: Wed, Mar 8 2017 2:26 PM

When I try to cast a vote on today's 24 Hour MM competition, a screen pops up quickly, disappears (too fast to see what it says) and then the red vote buttons turn to an X and then go back to saying Vote. The vote count does not increment and I can repeat the same process (vote again) with the same result.

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Bridgeport, CT USA

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Milkman | Forum Activity | Replied: Wed, Mar 8 2017 2:31 PM

Same here.

mm.

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Into Grace | Forum Activity | Replied: Wed, Mar 8 2017 2:40 PM

Same problem here.

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PetahChristian | Forum Activity | Replied: Wed, Mar 8 2017 2:42 PM

It did the same for me, earlier.

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Beloved | Forum Activity | Replied: Wed, Mar 8 2017 2:56 PM

same here

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

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DAL | Forum Activity | Replied: Wed, Mar 8 2017 3:18 PM

Yes, same problem that was present in the beginning. So I'm not voting!

DAL

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Leo Wee Fah | Forum Activity | Replied: Wed, Mar 8 2017 3:54 PM

Yes, I'm facing the same problem..

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Glenn Airoldi (Faithlife) | Forum Activity | Replied: Wed, Mar 8 2017 4:18 PM

We're replicating this issue internally.  We've discovered that by clearing cache, or participating in an incognito or private browsing session, the problem is eliminated.  We're working on a global solution that would simply ask users to re-authenticate when placing a vote that would result in this behavior. 

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Beloved | Forum Activity | Replied: Wed, Mar 8 2017 4:35 PM

Glenn Airoldi:
participating in an incognito or private browsing session

That works. But, why do my guys always lose?Crying

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

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Rick Ausdahl | Forum Activity | Replied: Wed, Mar 8 2017 7:19 PM

Mark Smith:

When I try to cast a vote on today's 24 Hour MM competition, a screen pops up quickly, disappears (too fast to see what it says) and then the red vote buttons turn to an X and then go back to saying Vote. The vote count does not increment and I can repeat the same process (vote again) with the same result.

Ditto.  It's also the same problem I've had all along (and continue to have) with the regular "Division" voting.  I feel so disenfranchised.  Zip it!   But ...on the bright side, not having a stake in the game will probably result in more cash in the cupboard for other things. 

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Sascha John | Forum Activity | Replied: Wed, Mar 8 2017 10:02 PM

Yes maybe next Year

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Milkman | Forum Activity | Replied: Thu, Mar 9 2017 5:46 AM

lol

Beloved:

Glenn Airoldi:
participating in an incognito or private browsing session

That works. But, why do my guys always lose?Crying

mm.

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Bruce Dunning | Forum Activity | Replied: Thu, Mar 9 2017 6:47 AM

I have now signed up twice for 24 hour voting but have never received an email. Can someone share the link to vote?

Using adventure and community to challenge young people to continually say "yes" to God

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SteveHD | Forum Activity | Replied: Thu, Mar 9 2017 7:04 AM

I got the chance to vote when I went to vote for the full choices. The first popup was the head to head. Try clicking on that Vote button.

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Mark Smith | Forum Activity | Replied: Thu, Mar 9 2017 8:02 AM

Glenn Airoldi:
participating in an incognito or private browsing session

All it is doing now is crashing Firefox, whether in a regular or private session.

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Bridgeport, CT USA

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PetahChristian | Forum Activity | Replied: Thu, Mar 9 2017 8:27 AM

Thanks for fixing the voting (and for switching back to the check mark to show that our vote went through)! I was able to vote in the Face-Off and the second round, with no issues.

Bruce Dunning:

I have now signed up twice for 24 hour voting but have never received an email. Can someone share the link to vote?

The 24-hour Face-Off is available at the same link as the brackets. If a Face-Off is in progress, it will automatically display a pop-up where you can vote.

There was an email (and a tweet) for the first Face-Off, but no email apparently has been sent yet for the second one.

My top three Logos 9 Wishlist items: Carta, Dark mode, and Hebrew audio bible, please.

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Bruce Dunning | Forum Activity | Replied: Thu, Mar 9 2017 9:09 AM

PetahChristian:

Bruce Dunning:

I have now signed up twice for 24 hour voting but have never received an email. Can someone share the link to vote?

The 24-hour Face-Off is available at the same link as the brackets. If a Face-Off is in progress, it will automatically display a pop-up where you can vote.

No wonder I have not noticed this as I have never got a "pop-up" when I've used that link. This must be a bug.

Using adventure and community to challenge young people to continually say "yes" to God

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Mark Smith | Forum Activity | Replied: Thu, Mar 9 2017 9:54 AM

Mark Smith:
All it is doing now is crashing Firefox, whether in a regular or private session.

However I just got a Firefox crash on a different site, so it may have nothing to do with the MM web page.

I was able to vote using MS Edge.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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DAL | Forum Activity | Replied: Thu, Mar 9 2017 10:41 AM

It got fixed this morning so now I'm able to vote.

DAL

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