Crash Report

Logos 7 starts:

1) i've opened a Search within a specific Collection at a Tab.

2) At the same time i'm updating the formula in that Collection at another Tab (the formula is quite complicated), and adding/removing some columns on the preview window at the bottom,

it suddenly crashed. Now It crash everytime I try to open Logos 7. I have rebooted the computer. I am using Win 8.

I am attaching the log file from the Logos Logging Utility. 88404.Logos Log Files.zip

Thank you in anticipation.

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Comments

Brandyn Whittington

Hey Peter! Checking out the logs it looks like the collection you were working with is trying to re-open when you start the software. Try starting the program while holding down the Ctrl key to get to a blank layout, detailed here under Step 1.

If the software loads fine, you'll likely need to delete and re-make the collection you were working on. If it continues crashing even in a blank layout, please post the updated logs so we can take a look at those.

Peter

Thank you for the solution, but it keeps crashing. Pls find the attached log. 38087.Logos Log Files.zip

regards,

Peter

Any updates ? Is it a major bug or just a minor problem ?

Peter

Dave Hooton

Is it intentional that a collection rule would be:

06.1.註釋[當時意思], 07.1.註釋[今天意義]

03.聖經詮釋[字義], 05.背景[主要], 05.背景[次要], 05.背景[導論], 08.神學, 10.事奉, "05.背景[文獻] (Great Books of the Western World)" -"Lexham Glossary" -"Sproul" -"講道法" -"Hope for the Heart Series" -"title:(發音)" -"title:Latin"

Dave Hooton

BTW, you should report Logos 7 problems in the Logos 7 forum (we'll continue here for this issue).

Bradley Grainger (Logos)

A fix for this has shipped in 7.6 Beta 1. If you have a computer you can dedicate to beta testing, you should be able to install the beta, then fix/delete the collection causing the crash, and sync it back to your computer running 7.5 (which should then stop crashing).

We also plan to ship a fix in a 7.5 Service Release in the near future.

Peter

Yes, is there any way i can simplify the syntax?

thanks & regards

Peter

Thanks Bradley, how can i install the beta version?

Peter

Mark Smith

Thanks Bradley, how can i install the beta version?

Peter, look at the first post here. Click on the Windows link.

Peter

Thanks Mark, now i understand the way of beta testing... Since i've got only 1 computer, so i better wait for the fix in a 7.5 Service Release.

thanks & regards,

Peter