Crash Report
Logos 7 starts:
1) i've opened a Search within a specific Collection at a Tab.
2) At the same time i'm updating the formula in that Collection at another Tab (the formula is quite complicated), and adding/removing some columns on the preview window at the bottom,
it suddenly crashed. Now It crash everytime I try to open Logos 7. I have rebooted the computer. I am using Win 8.
I am attaching the log file from the Logos Logging Utility. 88404.Logos Log Files.zip
Thank you in anticipation.
Comments
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Hey Peter! Checking out the logs it looks like the collection you were working with is trying to re-open when you start the software. Try starting the program while holding down the Ctrl key to get to a blank layout, detailed here under Step 1.
If the software loads fine, you'll likely need to delete and re-make the collection you were working on. If it continues crashing even in a blank layout, please post the updated logs so we can take a look at those.0 -
Thank you for the solution, but it keeps crashing. Pls find the attached log. 38087.Logos Log Files.zip
regards,
Peter
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Any updates ? Is it a major bug or just a minor problem ?
Peter
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Is it intentional that a collection rule would be:
06.1.註釋[當時意思], 07.1.註釋[今天意義]
or
03.聖經詮釋[字義], 05.背景[主要], 05.背景[次要], 05.背景[導論], 08.神學, 10.事奉, "05.背景[文獻] (Great Books of the Western World)" -"Lexham Glossary" -"Sproul" -"講道法" -"Hope for the Heart Series" -"title:(發音)" -"title:Latin"
?
Dave
===Windows 11 & Android 13
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BTW, you should report Logos 7 problems in the Logos 7 forum (we'll continue here for this issue).
Dave
===Windows 11 & Android 13
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A fix for this has shipped in 7.6 Beta 1. If you have a computer you can dedicate to beta testing, you should be able to install the beta, then fix/delete the collection causing the crash, and sync it back to your computer running 7.5 (which should then stop crashing).
We also plan to ship a fix in a 7.5 Service Release in the near future.
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Yes, is there any way i can simplify the syntax?
thanks & regards0 -
Yes, i know i've posted at a wrong place... Actually, i've follow the post https://www.logos.com/support/windows/report-problem and got to the step
Step 3: Make a Report
- Click here to visit the Logos 7 forum.
inside the page https://community.logos.com/forums/139.aspx i can't any "Write a New Post" button or link, that's why i post it here.
thanks anyway~
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Thanks Bradley, how can i install the beta version?
Peter
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Thanks Mark, now i understand the way of beta testing... Since i've got only 1 computer, so i better wait for the fix in a 7.5 Service Release.
thanks & regards,
Peter
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Peter said:
Click here to visit the Logos 7 forum.
Faithlife should fix this to be https://community.logos.com/forums/141.aspx
You can see all the forums at https://community.logos.com/forums/
Dave
===Windows 11 & Android 13
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Peter said:
Yes, is there any way i can simplify the syntax?
I've no idea what this mean e.g. 03.聖經詮釋[字義], 05.背景[主要], 05.背景[次要], 05.背景[導論], 08.神學, 10.事奉, "05.背景[文獻] (Great Books of the Western World)" -"Lexham Glossary" -"Sproul" -"講道法" -"Hope for the Heart Series" -"title:(發音)" -"title:Latin"
Perhaps you can explain what this rule is intended to do.
Dave
===Windows 11 & Android 13
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Peter said:
Thanks Mark, now i understand the way of beta testing... Since i've got only 1 computer, so i better wait for the fix in a 7.5 Service Release.
thanks & regards,
Peter
You could create a new Windows User account and install the beta there (you can use your existing resources folder and install using Method 3).
Dave
===Windows 11 & Android 13
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Thanks Dave [:D] , actually 03.聖經詮釋[字義], 05.背景[主要], 05.背景[次要], 05.背景[導論], 08.神學, 10.事奉 these are the book series/categories i want to include, but exclude Lexham Glossary, Sproul these books from them. Since i want to narrow down the result when using the Search function, but i want to make the search by once only.
E.g. i've 10 series of commentaries, i want to search the book of "James" from them, but i want to exclude the commentary author from "Sproul", then i make it like these: 10 series of commentaries - "Sproul"
thanks & regards,
Peter
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Thanks a lot, you're so kind to me~ I think i may need some time to make it... but i've got plenty of time, maybe i keep on using https://app.logos.com/ as an alternative...
Peter
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Peter said:
Thanks a lot, you're so kind to me~ I think i may need some time to make it... but i've got plenty of time, maybe i keep on using https://app.logos.com/ as an alternative...
Peter
Peter,
This should be fixed in 7.5 SR-1.
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Peter said:
E.g. i've 10 series of commentaries, i want to search the book of "James" from them, but i want to exclude the commentary author from "Sproul", then i make it like these: 10 series of commentaries - "Sproul"
So you create a user Series called 10.series of commentaries which only contain the bible book of James? If so, it is more efficient to prefix the rule with series: e.g. series:10.事奉
But you don't have to create a Series because type:commentary subject:N.T.James will find commentaries on James. If you want to exclude Sproul then the rule becomes type:commentary subject:N.T.James -author:Sproul
Dave
===Windows 11 & Android 13
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Thanks Philana, it works again, so nice! Haha!
Thanks Dave, it seems to be more efficient and smart, i will try it!
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