Word Find Puzzles not working with High Sierra - possible Bug

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This post has 14 Replies | 3 Followers

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Chad | Forum Activity | Posted: Thu, Oct 5 2017 1:30 PM

Hello,

I make a Word Puzzle for the kids at church every week for my sermon text. I am not able to do that as it won't work fully. I have to use my old computer running Sierra rather than my new running High Sierra. Thankfully I have the old, but this is not working at all. You can see in the screenshot what it is doing - this isn't normal. The whole text is spread out compared to before. 

Posts 130
Chad | Forum Activity | Replied: Thu, Oct 5 2017 1:33 PM

Not sure where the picture went - it was pasted in the message.

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JT (alabama24) | Forum Activity | Replied: Thu, Oct 5 2017 1:37 PM

Chad:
Not sure where the picture went - it was pasted in the message.

You can't paste it in, you must attach it via the paperclip icon. 

macOS, iOS & iPadOS | Logs |  Install

Posts 130
Chad | Forum Activity | Replied: Fri, Oct 6 2017 11:46 AM

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Mike Binks | Forum Activity | Replied: Fri, Oct 6 2017 12:37 PM

Hi Chad

A different but similar non-functuality here on my iMac too.

Just confirming the problem unfortunately doing nothing to solve it  :-(

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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JT (alabama24) | Forum Activity | Replied: Fri, Oct 6 2017 1:22 PM

Chad:
The whole text is spread out compared to before. 

I dont know what it looked like before, but I wouldn't call what I see in the screen shot "spread out." To the contrary, it is dense & compact. What did it look like before? 

macOS, iOS & iPadOS | Logs |  Install

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Philana R. Crouch | Forum Activity | Replied: Fri, Oct 6 2017 1:41 PM

Chad:

Hello,

I make a Word Puzzle for the kids at church every week for my sermon text. I am not able to do that as it won't work fully. I have to use my old computer running Sierra rather than my new running High Sierra. Thankfully I have the old, but this is not working at all. You can see in the screenshot what it is doing - this isn't normal. The whole text is spread out compared to before. 

I've opened up a case for this issue.

Posts 509
Jonathan Bradley | Forum Activity | Replied: Wed, Feb 13 2019 6:32 PM

Philana R. Crouch:

Chad:

Hello,

I make a Word Puzzle for the kids at church every week for my sermon text. I am not able to do that as it won't work fully. I have to use my old computer running Sierra rather than my new running High Sierra. Thankfully I have the old, but this is not working at all. You can see in the screenshot what it is doing - this isn't normal. The whole text is spread out compared to before. 

I've opened up a case for this issue.

any update on this?

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Mike Binks | Forum Activity | Replied: Thu, Feb 14 2019 12:35 AM

Jonathan Bradley:
any update on this?

Greetings Jonathan

I was never sure what the real problem was had certainly forgotten about it.

The last post in this thread was about 2 years ago.

We have had updates to both Logos now Logos 8 and MacOS now 10.14.3 so if the problem persists for you it might be better to restate it completely in the Logos 8 forum.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 509
Jonathan Bradley | Forum Activity | Replied: Thu, Feb 14 2019 9:25 AM

Mike Binks:

Jonathan Bradley:
any update on this?

Greetings Jonathan

I was never sure what the real problem was had certainly forgotten about it.

The last post in this thread was about 2 years ago.

We have had updates to both Logos now Logos 8 and MacOS now 10.14.3 so if the problem persists for you it might be better to restate it completely in the Logos 8 forum.

I did post there and was directed here by faithlife stating that this was a known issue. 

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Graham Criddle | Forum Activity | Replied: Thu, Feb 14 2019 9:30 AM

Jonathan Bradley:
I did post there and was directed here by faithlife stating that this was a known issue.

For info - the cross-post Jonathan refers to is at https://community.logos.com/forums/p/178784/1033577.aspx#1033577 where Bradley acknowledged this as still a problem on Mac.

Posts 509
Jonathan Bradley | Forum Activity | Replied: Thu, Feb 14 2019 9:33 AM

Graham Criddle:

Jonathan Bradley:
I did post there and was directed here by faithlife stating that this was a known issue.

For info - the cross-post Jonathan refers to is at https://community.logos.com/forums/p/178784/1033577.aspx#1033577 where Bradley acknowledged this as still a problem on Mac.

Thank you! I’m horrible at posting active links when doing it from my phone. #Imisshighspeedinternet 

Posts 2
Philip Sharp | Forum Activity | Replied: Fri, Jan 1 2021 9:57 AM

Anyone know if this had been sorted yet? It’s been broken for so long now I have given up hope of ever being able to make a word puzzle through Logos, despite having contacted technical support a year or two ago - the blame was put squarely on Apple, but no work seems to have been done at the Logos end to make it useable again although it is still advertised as a ‘feature’ and this with several new iterations of Logos having been released (I have no reason to up to 9 if this still doesn’t work).

Posts 15
Jared Mawhorter | Forum Activity | Replied: Fri, May 14 2021 10:30 AM

Bump.

I'm still waiting for this to be fixed too. Still having trouble on my mac. Big Sur & Logos 9.4

I don't care about being able to solve it myself in the software. I want to print it for children.

Posts 5511
SineNomine | Forum Activity | Replied: Fri, May 14 2021 11:37 AM

Jared Mawhorter:
I'm still waiting for this to be fixed too. Still having trouble on my mac. Big Sur & Logos 9.4

I suggest starting a new thread in the Logos 9 forum. This thread is in the Logos 7 forum, and Faithlife no longer supports Logos 7.

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