Logos 7 Won't Open on Windows 10
Since I've updated to Windows 10 I cannot get Logos 7 to open. Prior to the update I had Windows 7 and was experiencing issues installing a Logos update. I think that update had something to do with the .NET Framework. Any help is greatly appreciated!
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There is a good chance your issue is related to the one referenced in this post: https://community.logos.com/forums/p/154803/938962.aspx#938962
The only thing I can tell you is to try to open to a blank layout (press and hold control key while starting the app).
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Hi Nathan,
I'm sorry this is happening to you. Is Logos getting stuck at the blue Logos 7 splash screen? We are working on an update that should fix this, but so will installing .NET 4.7.1. You can do so from either link below. This will require a reboot of the computer to take effect.
Offline installer: https://www.microsoft.com/en-us/download/details.aspx?id=56116
Web installer: https://www.microsoft.com/en-us/download/details.aspx?id=561150 -
Nathan A Metler said:
Since I've updated to Windows 10 I cannot get Logos 7 to open. Prior to the update I had Windows 7 and was experiencing issues installing a Logos update. I think that update had something to do with the .NET Framework. Any help is greatly appreciated!
This has been fixed in 7.11 SR-1.
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Thank you!
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It says I have 4.7.1 or later already installed. I'll try downloading Logos 7.11 SR-1
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Thanks for your input!
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Hi Philana,
I tried to reinstall Logos to get version 7.11 SR-1 like you described. I am still unable to open Logos. It says I have version 7.176.26 currently. Any other ideas?
Thanks in advance!
Nate
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Nathan,
If insatalling 7.11SR-1 hasn't fixed things, it might be another issue. If you call our Customer Service team at 800-875-6467 they can help in diagnosing the problem.
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Thanks Philana! I'll touch base with Customer Service.
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