Logos 7 crashed with the update

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This post has 13 Replies | 1 Follower

Posts 10
Pedro Navarro Betancourt | Forum Activity | Posted: Tue, Jan 9 2018 5:52 PM

I opened Logos, accepted the updates and when I restarted the application, it doesn't start, Nothing happens,

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Dave Hooton | Forum Activity | Replied: Tue, Jan 9 2018 8:20 PM

I think you have OSX 10.10. See my earlier reply about this.

Dave
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Windows & Android

Posts 10
Pedro Navarro Betancourt | Forum Activity | Replied: Wed, Jan 10 2018 6:04 AM

Hi Dave. I have MacOS High Sierra 10.13.2

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Jan 10 2018 6:51 AM

Hello Pedro! 

Please delete the shortcut for the app from the macOS doc and try opening from the applications folder. If that works, then add the shortcut back. If not, please download and install the newest version of the application engine (see "install" link in my signature line). Please let us know how it goes. 

OSX & iOS | Logs |  Install

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LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Jan 10 2018 8:35 AM

Hello Pedro,

Solution 2 here should fix the problem. https://www.logos.com/support/logos6/mac/crash

 

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JT (alabama24) | Forum Activity | Replied: Wed, Jan 10 2018 8:42 AM

To "activate" the link, make sure to add a space Tommy! Smile

https://www.logos.com/support/logos6/mac/crash 

OSX & iOS | Logs |  Install

Posts 3154
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Jan 10 2018 10:31 AM

Ugh. Thanks for having my back :-).

Just an update, and I'm updating the article now, if you already see your user account in the permissions section of the information window for the Logos4 folder, click the gear icon and "Apply to enclosed items." That should force the permissions on the Logos4 folder throughout the rest of the Logos directory.

 

Posts 10
Pedro Navarro Betancourt | Forum Activity | Replied: Wed, Jan 10 2018 6:04 PM

Hi Tommy, I don't have a Logos 4 Folder. I checked the library folder and I have "read & write" permissions.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Jan 10 2018 6:38 PM

Pedro Navarro Betancourt:

Hi Tommy, I don't have a Logos 4 Folder. I checked the library folder and I have "read & write" permissions.

See https://www.macworld.com/article/1161156/software-system/view-library-folder-in-lion.html

Dave
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Windows & Android

Posts 10
Pedro Navarro Betancourt | Forum Activity | Replied: Wed, Jan 10 2018 7:10 PM

I'm working on it, thanks Dave.

Posts 1
Toujon Lyfoung | Forum Activity | Replied: Wed, Jan 10 2018 7:28 PM

I had the same issue since tonight (maybe a Logos upgrade). My problem was permission with the Logging folder in /Library/Application Support/Logos4/ 

My user did not have any permission on the folder. I had to use the root user to change the folder permission and it is now working. Using terminal:

1. sudo su - root (assuming your Mac account is admin of your machine)

2. go to the Logos4 folder using the cd command

3. chmod 774 Logos4 (changes permission)

And it is working again for me

Posts 10
Pedro Navarro Betancourt | Forum Activity | Replied: Wed, Jan 10 2018 7:42 PM

Thank you Toujon and thanks to everybody. Logos is working again !

Posts 3
Pastor Mohit Tarachand | Forum Activity | Replied: Sun, Jan 14 2018 9:30 AM

Thank you this worked for me. My LOGOS is up and running. Blessings.

Posts 2644
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Feb 21 2018 10:37 AM

Pedro Navarro Betancourt:

I opened Logos, accepted the updates and when I restarted the application, it doesn't start, Nothing happens,

This has been fixed in 7.13.

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