Crash on Macbook

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Sammy Simmons | Forum Activity | Posted: Wed, Jan 17 2018 5:29 AM

I have a Mac - running OS Yosemite. When I attempt to open logos - it doesn't open and just shows untitled about 5-7 times on the drop down for the Logos title on the heading of my computer.  I attempted to re-download logos 7 but the problem still persists.  Any clue with what I should do to move forward?

Sammy Simmons

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Mike Binks | Forum Activity | Replied: Wed, Jan 17 2018 6:54 AM

Hi Sammy 

Welcome to the forum.

You should be able to run the program with that OS.

There have been (maybe still are?) some problems with new installations that make opening from the dock for the first time fail./

Try opening Logos from Launchpad or from the applications folder and see if that kicks it into operation.

By the way - is there any reason that you are sticking with such an old OS?

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JT (alabama24) | Forum Activity | Replied: Wed, Jan 17 2018 8:00 AM

See #2: https://www.logos.com/support/logos6/mac/crash 

OSX & iOS | Logs |  Install

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Jan 17 2018 3:21 PM

Sammy Simmons:
I have a Mac - running OS Yosemite. When I attempt to open logos - it doesn't open and just shows untitled about 5-7 times on the drop down for the Logos title on the heading of my computer.

alabama24:

Concur solution 2 should fix untitled issue.

Logos wiki => https://wiki.logos.com/OS_X_Troubleshooting#Crashes_or_Fails_to_Open includes:

Solution 2 has been needed by many macOS users after applying an Apple update. Logos4 folder permissions in user’s Library prevented files and folders from being written, which resulted in “Untitled” menu items.

Logos wiki => https://wiki.logos.com/OS_X_Troubleshooting also includes:

User speculation for Logos 7.14 stable release is Mon 2 Apr. Recently upgraded my 2011 MacBook Air from OS X 10.10 Yosemite to macOS 10.12 Sierra, which resulted in less space being used by macOS. Due to Mail display issue with Intel HD Graphics 3000, am delaying upgrade to macOS 10.13 High Sierra.

Keep Smiling Smile

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Philana R. Crouch | Forum Activity | Replied: Wed, Feb 21 2018 10:37 AM

Sammy Simmons:

I have a Mac - running OS Yosemite. When I attempt to open logos - it doesn't open and just shows untitled about 5-7 times on the drop down for the Logos title on the heading of my computer.  I attempted to re-download logos 7 but the problem still persists.  Any clue with what I should do to move forward?

Sammy Simmons

This has been fixed in 7.13.

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