L9 Factbook Discussion

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Andrew Batishko (Faithlife) | Forum Activity | Replied: Fri, Oct 30 2020 12:43 PM

Aaron Sauer:

Love Factbook. It has officially become my go to on Mobile. I have noticed, however, that the Mobile Version pulls up resources that are not in my library. This does not happen with the Desktop Version. 

Can you share an example of which section and which Factbook page this occurs on?

Posts 35
Aaron Sauer | Forum Activity | Replied: Fri, Oct 30 2020 12:57 PM

Andrew Batishko (Faithlife):

Aaron Sauer:

Love Factbook. It has officially become my go to on Mobile. I have noticed, however, that the Mobile Version pulls up resources that are not in my library. This does not happen with the Desktop Version. 

Can you share an example of which section and which Factbook page this occurs on?

Ah. I think it has been happening with resources that I have hidden on the Desktop. I hid the the old ISBE because I have the newer edition. Factbook on Mobile is pulling up my hidden resource...and on Desktop Factbook it says no results for the Key Article

Here is what I get on Mobile Factbook:

Posts 2580
LogosEmployee

Aaron Sauer:
Ah. I think it has been happening with resources that I have hidden on the Desktop.

Thanks for this information. I'll create a case for this bug.

Posts 35
Aaron Sauer | Forum Activity | Replied: Fri, Oct 30 2020 1:16 PM

Andrew Batishko (Faithlife):

Aaron Sauer:
Ah. I think it has been happening with resources that I have hidden on the Desktop.

Thanks for this information. I'll create a case for this bug.

Thank you Andrew. I have plenty of other dictionaries/encyclopedias but it does not pull any of them up on Desktop Factbook and pulls up only a hidden resource on Mobile. This happens on other searches as well...but not all. 

Posts 2580
LogosEmployee

Aaron Sauer:
I have plenty of other dictionaries/encyclopedias but it does not pull any of them up on Desktop Factbook

The Key Article section is not intended to display all resources. It's looking for articles in a specific list of resources, or (if not found) will fall back to a single resource based on prioritization.

The Dictionaries section comes closer, but will show only articles that have been specifically tagged for the Factbook page.

There is a Search link at the bottom of the See Also section that can be used to try and find all places in your library that may be referring to the subject of the Factbook page.

Posts 35
Aaron Sauer | Forum Activity | Replied: Fri, Oct 30 2020 1:40 PM

Got it. I have ISBE, Revised Edition set as a priority so I am sure that as Factbook continues to be refined it will pull it in more often instead of trying to pull in an older version that I have hidden. Great work on this and, again, it is very nice to have this on Mobile!

Posts 2580
LogosEmployee

Aaron Sauer:
Great work on this and, again, it is very nice to have this on Mobile!

Thanks! I'm really glad you are enjoying it!

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