Bug: Cannot create a new sermon in 9.5 Beta 2
When I open a new sermon document, the document is unresponsive. If I try to create a new blank sermon from Sermon Manager nothing happens.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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That’s strange.
I created one from Sermon Manager yesterday and it worked fine
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I don’t use the tool regularly so don’t know if I would have had trouble earlier. It simply doesn’t work. (I last used it back in November.)
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Mark Smith said:
I don’t use the tool regularly so don’t know if I would have had trouble earlier. It simply doesn’t work. (I last used it back in November.)
Is it possible that you lost the license to it?
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Philana R. Crouch said:
Is it possible that you lost the license to it?
Not sure and if so, not sure why that would happen.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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I supposedly have a license, so that would not appear to be the issue:
Pastor, North Park Baptist Church
Bridgeport, CT USA
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BUMP: Still no love from Sermon Builder for new sermons. It simply doesn't respond to inputs. Old sermons can be edited.
This is what I get when I select New Sermon from the Docs menu. No grayed-in Heading 1, no info panel on the right (note that the i in the circle had been activated). Nothing works. This may not be a beta problem, so should I report it elsewhere to get some eyes on the problem?
Pastor, North Park Baptist Church
Bridgeport, CT USA
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I would suggest taking it directly to customer tech services
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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I don't use Sermons a lot, but seeing this I tried with Verbum/Mac 9.5. Beta 3. I get the same thing. When selecting New Homily (the wording in Verbum), I get a similar pane - nothing works in it. This is not specific to just Mark's installation.
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Thank you for reporting this. We will begin pursuing this internally right away with a high priority. I will be back in touch when an update on this matter is available.
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Pastor, North Park Baptist Church
Bridgeport, CT USA
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Austin Bush said:
Thank you for reporting this. We will begin pursuing this internally right away with a high priority. I will be back in touch when an update on this matter is available.
Thank you, Austin.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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I've sent you all an email to ask for your log files. That will help us get a quick fix out.
Thanks!
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I've sent you all an email to ask for your log files.
In your inbox.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Thanks everyone. We've identified the issue and are working on a fix.
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Thanks everyone. We've identified the issue and are working on a fix.
Thanks. That was fast. Appreciated!
Pastor, North Park Baptist Church
Bridgeport, CT USA
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We've fixed the issue and it will be coming in the next Logos / Verbum Desktop beta release (next Tuesday).
If you need to create a new Sermon / Homily in the meantime, you can use the Logos / Verbum web app (app.logos.com / app.verbum.com), which has Sermon Builder / Homily Builder (a few small features of it are missing but it's mostly the same experience as Desktop).
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Thank you for the quick response.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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You're welcome, happy to help!
Have a nice weekend.0 -
Mark Smith said:
When I open a new sermon document, the document is unresponsive. If I try to create a new blank sermon from Sermon Manager nothing happens.
This should be fixed in 9.5 Beta 3.
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