Bugs in Media tool / Amber integration

Page 1 of 1 (10 items)
This post has 9 Replies | 0 Followers

Posts 12566
Forum MVP
NB.Mick | Forum Activity | Posted: Sat, May 22 2021 6:25 AM

Not sure what of those are new, what are already known bugs and what are leftovers from an incomplete integration.

  • User tags assigned in the Logos/Verbum desktop version are not uploaded to Amber and effectively are lost. To Recreate:
    1. open Media tool, choose "Upload Media", select any media file
    2. Assign a tag or more (here: "Vines", orange box - note that Logos will sometimes offer its own tags, purple box, here e.g. "Font", "Software" based on some AI)
      Image

    3. close Media tool
    4. open Media tool again,
    • select the uploaded picture: If the tags show up at all: BUG: the assigned tags are gone (a Logos-assigned tag may be duplicated now) EXPECTED: assigned tags are present 
    • alternatively: run Find Media search on any of the newly assigned tags: BUG: the uploaded file will not be found (possibly no file will be found) EXPECTED: tags can be searched under "Find Media" in the tool
    • alternatively: open amber.faithlife.com and select the uploaded file: BUG: the assigned tags are gone (empty space in amber box - a Logos-assigned tag may be duplicated, see red box) EXPECTED: assigned tags are present 
      Image


  • Tags automatically assigned by Logos to user-uploaded media are not searchable in Logos, unless duplicated (difficult to give steps to recreate, but becomes obvious by playing with uploaded files in Media tool and Amber) here: search for Font (only other pictures show) or for Software ("No filters are available")
    Image


  • Often, Media Tool does not show the Tag box at all, even though tags are present in a picture 

    Image

    2021-05-22 15-23-22

  • tags assigned to pictures in the Media tool (or the amber platform) are not searchable at all outside of the Media tool. EXPECTED: user-assigned tags should be found as mytag: , tags on media files should be hits in the media section of the Everything search 

 (edited)

Running Logos 9 latest (beta) version on Win 10

Posts 36041
Forum MVP
MJ. Smith | Forum Activity | Replied: Sat, May 29 2021 8:06 PM

bump 5

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 12566
Forum MVP
NB.Mick | Forum Activity | Replied: Wed, Jul 14 2021 12:32 AM

Just to add another data point: this bug persists in Logos 9.7 Beta 1 - I tested the main thing, that user-created tags are not uploaded to amber/synced up to amber (and found that user-deletions of FL-generated tags are not synced up to amber, too). 

Running Logos 9 latest (beta) version on Win 10

Posts 3933
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Jul 14 2021 2:45 PM

Hi NB.Mick,

We've got a case for this. I will add a link the this thread to the case.

Posts 12566
Forum MVP
NB.Mick | Forum Activity | Replied: Wed, Jul 14 2021 10:54 PM

Thanks!

Running Logos 9 latest (beta) version on Win 10

Posts 12566
Forum MVP
NB.Mick | Forum Activity | Replied: Sun, Jan 9 2022 5:52 AM

This bug still is active in the current Logos 9.11 Beta 1 and it seems to impact users of the latest stable version who want to use the Media tool, see https://community.logos.com/forums/p/205008/1192447.aspx#1192447 - not sure how many users are affected and thus don't want to push this too strongly - as I'm not building sermons or visual training material, this bug is not a relevant issue for my use of Logos, but I'm not sure whether those who use it rely on Logos-provided media or only upload media as needed and thus don't need to manage them in Logos. 

Running Logos 9 latest (beta) version on Win 10

Posts 12566
Forum MVP
NB.Mick | Forum Activity | Replied: Fri, Mar 18 2022 7:23 AM

Another thread by a user affected by this bug: https://community.logos.com/forums/p/206239/1200514.aspx#1200514 

Running Logos 9 latest (beta) version on Win 10

Posts 3933
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, May 3 2022 1:03 PM

NB.Mick:

This bug still is active in the current Logos 9.11 Beta 1 and it seems to impact users of the latest stable version who want to use the Media tool, see https://community.logos.com/forums/p/205008/1192447.aspx#1192447 - not sure how many users are affected and thus don't want to push this too strongly - as I'm not building sermons or visual training material, this bug is not a relevant issue for my use of Logos, but I'm not sure whether those who use it rely on Logos-provided media or only upload media as needed and thus don't need to manage them in Logos. 

This has been fixed in 9.14 Beta 1.

Posts 12566
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, May 3 2022 3:05 PM

I can confirm that the main issue has been fixed with Logos 9.14 Beta 1. Thank you!

Still open as far as I can see it:

NB.Mick:
Tags automatically assigned by Logos to user-uploaded media are not searchable in Logos

and

NB.Mick:
tags assigned to pictures in the Media tool (or the amber platform) are not searchable at all outside of the Media tool.
 

Running Logos 9 latest (beta) version on Win 10

Posts 3933
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, May 4 2022 12:33 PM

NB.Mick:

I can confirm that the main issue has been fixed with Logos 9.14 Beta 1. Thank you!

Still open as far as I can see it:

NB.Mick:
Tags automatically assigned by Logos to user-uploaded media are not searchable in Logos

and

NB.Mick:
tags assigned to pictures in the Media tool (or the amber platform) are not searchable at all outside of the Media tool.
 

Yes, the main issue has been fixed. We are aware of the other issues.

Page 1 of 1 (10 items) | RSS