BUG: Library Sidebar Not Visible

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This post has 38 Replies | 7 Followers

Posts 237
marino389@gmail.com | Forum Activity | Posted: Tue, Jul 13 2021 12:38 PM

I think this was a bug a while ago, but it still is unresolved in 9.6. In order to see the sidebar, I need to try and perfectly line up the mouse so that I can drag and expand it.

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NB.Mick | Forum Activity | Replied: Tue, Jul 13 2021 2:44 PM

John Marino:
In order to see the sidebar, I need to try and perfectly line up the mouse so that I can drag and expand it.

Doesn't a click onto the "hamburger" button to the left of the filter/search box expand the sidebar for you? On Windows it does...

Running Logos 9 latest (beta) version on Win 10

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Dave Hooton | Forum Activity | Replied: Tue, Jul 13 2021 3:21 PM

John

If you have opened Library in a floating window, then its borders (not sidebar) are not marked by the solid line that I see in Windows. To expand the window is not an issue for me. So it could be a Mac issue. Is this what you mean?

Dave
===

Windows 11 & Android 8

Posts 237
marino389@gmail.com | Forum Activity | Replied: Wed, Jul 14 2021 5:33 AM

Dave Hooton:
So it could be a Mac issue.

I think it is a Mac issue. In my OP, the image that you see is a GIF. If you click on it, it will open in a separate browser window and you can see the process I have to go through in order to expand the sidebar.

Clicking the hamburger menu does nothing. The sidebar is collapsed 100% and must be opened manually by clicking and dragging.

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NB.Mick | Forum Activity | Replied: Wed, Jul 14 2021 5:46 AM

John Marino:
In my OP, the image that you see is a GIF. If you click on it, it will open in a separate browser window and you can see the process I have to go through in order to expand the sidebar.

Nifty - I didn't realize!

John Marino:
The sidebar is collapsed 100% and must be opened manually by clicking and dragging.

It seems to be a Mac feature (we Windows users are not allowed to shrink the sidebar to less than 20% of panel width). 

John Marino:
Clicking the hamburger menu does nothing.

Have you tried to drag the sidebar out, then when it is visible to disable via the hamburger menu?

Running Logos 9 latest (beta) version on Win 10

Posts 237
marino389@gmail.com | Forum Activity | Replied: Wed, Jul 14 2021 5:52 AM

NB.Mick:
Windows users are not allowed to shrink the sidebar to less than 20% of panel width

This needs to be a Mac feature as well.

NB.Mick:
then when it is visible to disable via the hamburger menu

Not sure what you mean here. The sidebar constantly resets. So, even if I get it correct, the next time I use it the sidebar is collapsed again.

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NB.Mick | Forum Activity | Replied: Wed, Jul 14 2021 6:14 AM

John Marino:

NB.Mick:
Windows users are not allowed to shrink the sidebar to less than 20% of panel width

This needs to be a Mac feature as well.

It gets a bit old when the library is in a floating window on a larger screen. 5% would probably be okay for a minimum size.

John Marino:

NB.Mick:
then when it is visible to disable via the hamburger menu

Not sure what you mean here. The sidebar constantly resets. So, even if I get it correct, the next time I use it the sidebar is collapsed again.

I was hoping that deactivating it via the hamburger button leads to opening it again in the same position (assuming the application stores the size when deactivating - that again is what the Windows version does). The constant reset to size zero sounds like a bug.

Running Logos 9 latest (beta) version on Win 10

Posts 30
Will Cornell | Forum Activity | Replied: Tue, Jul 27 2021 8:52 AM

I have this same issue, but can never get the cursor in the right spot to reveal a "resizer". I would really like to have my sidebar revealed, but can't get it open.

Posts 237
marino389@gmail.com | Forum Activity | Replied: Tue, Jul 27 2021 8:54 AM

Yes, same problem most of the time. Hard to line up the curser in just the right position.

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JT (alabama24) | Forum Activity | Replied: Tue, Jul 27 2021 9:00 AM

I am on Mac and cannot reproduce this issue. Even if I manually close the sidebar by sliding it into oblivion, the hamburger menu still works.

The devs would need more info: 

1. What is your scaling set to?
2. What specific version of Logos? macOS?
3. Logs? 

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Posts 237
marino389@gmail.com | Forum Activity | Replied: Tue, Jul 27 2021 12:06 PM

JT (alabama24):

1. What is your scaling set to?

100% on the Mac and in Logos.

JT (alabama24):

2. What specific version of Logos? macOS?

Logos 9.6.0.0024

Mac M1, macOS 11.4

JT (alabama24):

3. Logs? 

I'll work on this since it doesn't happen every time.

Here's one more consideration: I use Logos on a Dell U4919DW ultra wide (32:9, 5120 x 1440) monitor. Since scaling is frequently mentioned as a possible source for problems, perhaps the way that the monitor renders things could also contribute. Unsure but mentioning just in case.

Posts 30
Will Cornell | Forum Activity | Replied: Tue, Jul 27 2021 12:10 PM

Thanks for the response.

1- My scaling is set to 100%; I've tried different scales with no change

2- I'm running 

Logos Bible Software 9.6 SR-2

9.6.0.0024

on macOS Big Sur 11.5.1

Sent my logs and an gif to to support.

When clicking the hamburger, it doesn't behave like a good hamburger by changing color like it does when things are working. It doesn't seem like there is a response to the click.

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JT (alabama24) | Forum Activity | Replied: Tue, Jul 27 2021 12:10 PM

John Marino:

Logos 9.6.0.0024

Mac M1, macOS 11.4

Is it a MacBook Air? If so, we are using a similar machine. My version of macOS is more up to date, but I don't think that is the issue. 

John Marino:
I use Logos on a Dell U4919DW ultra wide (32:9, 5120 x 1440) monitor. Since scaling is frequently mentioned as a possible source for problems, perhaps the way that the monitor renders things could also contribute

If this is a laptop, what about without the monitor connected? If it is a Mac mini, can you try another monitor? 

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JT (alabama24) | Forum Activity | Replied: Tue, Jul 27 2021 12:13 PM

I should have added: I am on 100% as well. It is very weird. Tongue Tied

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Posts 237
marino389@gmail.com | Forum Activity | Replied: Tue, Jul 27 2021 2:24 PM

It is a MacBook Pro.

I will try another monitor when it happens again. Hasn't happened today yet.

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JT (alabama24) | Forum Activity | Replied: Tue, Jul 27 2021 4:15 PM

Make sure to check without a monitor too. 

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Posts 64
Larry Quinlan | Forum Activity | Replied: Wed, Jul 28 2021 9:45 AM

JT (alabama24):
I am on Mac and cannot reproduce this issue.

I am on a Mac as well and likewise cannot reproduce the issue. It doesn't matter whether my Library pane is floating, docked, sidebar opened/closed via dragging or hamburger button, or whatever, I cannot come up with a scenario where the Library sidebar does not open with the hamburger button as expected.

Though this post adds nothing new to help the OP, I "chime in" because, I, for one, would NOT want to see the Library sidebar not be able to close completely on the Mac. Clearly, that behavior is not the cause of the problem, and there are times that I, personally, want the sidebar closed. I appreciate having that option.

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JT (alabama24) | Forum Activity | Replied: Wed, Jul 28 2021 9:57 AM

Larry Quinlan:
I, for one, would NOT want to see the Library sidebar not be able to close completely on the Mac.

I don't think that is in jeopardy. I <think> that what the window users meant is that it cannot be dragged closed. However, the hamburger menu is intended to open/close it. Although it appears that windows users can't "slide it close," all other operations are the same... and on Mac there is a point where it won't slide any more, it just "snaps." So it isn't like you can make it any smaller by sliding. I am unsure if that slide size is equal on windows or not. 

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Posts 30
Will Cornell | Forum Activity | Replied: Wed, Jul 28 2021 11:14 AM

I've been receiving tech support from Logos. No resolution yet, I'll need to open from another computer when I get home to see if if the slider will show up, then see if the change syncs globally. Tech support logged into my Mac remotely here and couldn't get it to show up even after several resolution changes etc.

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JT (alabama24) | Forum Activity | Replied: Wed, Jul 28 2021 11:17 AM

Will Cornell:
I'll need to open from another computer when I get home

Do you know if you created this layout on another computer? What happens if you create a new layout on this machine from scratch? 

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